Mark and colleague (Jay ? sorry) were professional, hard working and accommodating the entire day, rebuilding a collapsed rainwater drain that was leaking into the house foundations. They just got on... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time I used this company. From the initial telephone contact with the office to completion, everything went almost smoothly! There was one problem. I was booked with an operative who had also... See more
Company replied
Handy Experts were the third company I had out to resolve an ongoing problem with my radiator. Where the other two companies failed, Handy Experts were able to identify a problem with the valve. Prob... See more
Company replied
I have used Handy Experts twice and have been very impressed on both occasions. It was easy to book someone, the price was fair and the work was done well. The plumber and electrician arrived on time... See more
Company replied
Company details
Written by the company
HandyExperts provides reliable, hassle-free property maintenance services across London and the surrounding areas. We specialise in everyday repair and maintenance work, including plumbing, electrics, heating, drainage, and general handyman services. Our focus is simple: make it easy for customers to get problems resolved quickly, professionally, and with minimal disruption. Whether it’s a small repair or a more involved job, we aim to deliver a smooth experience from first contact through to completion. We work with experienced, vetted tradespeople and take care of everything behind the scenes, so customers benefit from consistent communication, clear pricing, and dependable service. Our team is always on hand to manage jobs, answer questions, and ensure everything runs as it should. We pride ourselves on being efficient, dependable, and honest in the way we operate. Most of our work comes from repeat customers, landlords, and property managers who value a service they can rely on. All work carried out by HandyExperts is backed by our standard 6-month workmanship guarantee, giving customers added confidence and peace of mind. If you need help with a repair or maintenance issue, we’re here to help.
Contact info
Unit 107, 61 Victoria Road, KT6 4JX, London, United Kingdom
- 0330 912 2323
- info@handyexperts.co.uk
- handyexperts.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extortionate electrical charges.
In instructing this Company to provide an EIC, I was informed that substantial extra works were required to make the system compliant, to which I agreed.It was not until later that I found I’d been charged 10 times the normal amount for several standard items eg a simple light switch, costing £10, ex-labour, was charged at £225!
This was the last of many problems with this company, which they always deny. Go elsewhere.
November 24, 2023
Unprompted review
Reply from HandyExperts
Hi Leslie,
We are sorry if any part of the quoted work was difficult to understand, but the section you refer to here was worded "Item 12: To remove the faulty light switch and supply and install a light switch. Price £225 + VAT". If this was not clear enough in its inclusion of labour costs then we can only apologise, and wish you all the best in the future.
Kind regards,
The HandyExperts Team
Unstable Toilet Seat
Unstable Toilet Seat. Contacted Wednesday afternoon, good email booking correspondence. Handyexpert then arrived next morning. Provided 45 minutes notice of arrival. Turned up and rectified the toilet seat in 30 minutes, back to good condition. Able to advise on loose tiling above toilet. Very good result, would use them again if needed.
April 18, 2024
Reply from HandyExperts
Hi David,
Thanks for the review! That’s what we like to hear!! We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Doing and completing required work very…
Doing and completing required work very well snd immediately
April 16, 2024
Reply from HandyExperts
Hi Stephen,
That's great to hear, thank you for taking the time to leave us this review. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team
The cost of the light fitting
April 12, 2024
Reply from HandyExperts
Hi Stephen,
In following this up I understood that you and Richard discussed the cost of the light fitting and that a mutually agreed discount was applied before the invoice was issued? If you are unsatisfied please contact us directly so that we may put things right for you.
Thanks for your valued custom.
The HandyExperts Team
Reply from HandyExperts
Hi Paul,
Thanks for the review! That’s what we like to hear!!
Thanks for your valued custom.
The HandyExperts Team
Ryan did a wonderful job
Ryan did a wonderful job . Came in on time and explained what options we have in order to resolve the issue Once a decision was made he got on the job and fixed it ! Thanks Ryan and Handyexperts 👍
April 9, 2024
Reply from HandyExperts
Hi Rima,
That's a wonderful review, thank you. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Excellent service
Excellent service, friendly and efficient. Did a good job. Thanks
April 11, 2024
Unprompted review
Reply from HandyExperts
Hi Stephen,
Thanks for taking the time to leave a review. It’s great to receive feedback. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team
On time as expected and very helpful…
On time as expected and very helpful phone receptionist
April 8, 2024
Reply from HandyExperts
Hi Frank,
That's great to hear, thank you for the review!
Thanks for your valued custom.
The HandyExperts Team
Excellent customer service and workmanship
Very prompt response from this company. I got an electrician at the time I asked for and he was very courteous and helpful and solved my problem efficiently. I would definitely use this company again and recommend them to others.
April 5, 2024
Reply from HandyExperts
Hi Michael,
Thanks for taking the time to leave a review, this sort of feedback is what we like to hear! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
I have already told you on the…
I have already told you on the telephone that I was very pleased with your service, the carpenter and his manner.
Please stop pestering me - this does your reputation no good at all.
Cannell Benomen
March 28, 2024
Reply from HandyExperts
Hi Cannell,
Please accept our apologies for the automated review requests and any irritation they have caused you. Thank you for maintaining your high regard for the service received however.
Thanks for your valued custom.
The HandyExperts Team
Timely professional advice
Timely professional advice. Friendly people answering the phone. I don't have a clue about home repairs and the phone team didn't get bored or annoyed with my questions and lack of knowledge. Just gave suitable advice. The handyman was professional as well and not intimidating. Which is great when you have to rely on their expertise. Thank you.
March 26, 2024
Reply from HandyExperts
Hi Shahida,
That really is wonderful to hear, we're very glad you had such a great experience. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Electrician
John, our electrician was brilliant. Took the time to explain everything to me. Installed our towel rail very professionally. Ensured it was working as we wanted it before he left. Highly recommend.
March 28, 2024
Unprompted review
Reply from HandyExperts
Hi Mila,
Thanks for taking the time to leave a review. It’s great to receive feedback. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Great company
Great company, super communication & professional. Electrician John was fantastic & kept in touch & explained all the work he was doing. Highly recommend.
March 22, 2024
Reply from HandyExperts
Hi Katie,
Awesome! We really appreciate receiving feedback like this. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Plummer did a good job.
March 15, 2024
Reply from HandyExperts
Hi Philippa,
Thanks for the review! That’s what we like to hear!! The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team
Excellent port of call
Very pleased with Handy Experts from the delightful team fielding enquiries at the point of contact, through to the tradesman who carries out the arranged work.
Communication is clear and up to date and I'm really pleased to have found this Service provider for so many jobs that may need doing around the house.
March 16, 2024
Reply from HandyExperts
Hi Mark,
Thank you, thank you, thank you! What an awesome review. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Job well done …
From booking the job to completing the job everything went as planned job was completed as agreed the charges were reasonable would use them again
March 21, 2024
Reply from HandyExperts
Hi Mukesh,
Awesome! We really appreciate receiving feedback like this. Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team
Excellent service
Contacted HandyExperts to check a faulty smoke alarm. Straightforward booking process. Engineer showed up on time and the job was completed within an hour including diagnosing and replacing the faulty alarms with clear explanation.
March 18, 2024
Unprompted review
Reply from HandyExperts
Hi there,
Thank you so much! What an awesome review. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Your engineer was very capable and…
Your engineer was very capable and explained how the problem had occurred and soon fixed it.
March 9, 2024
Reply from HandyExperts
Hi Christina,
Thank you for your kind words, Dan is certainly an excellent engineer and we'll pass your comments on. Always great to have such positive comments to pass back to the team.
Thanks for your valued custom.
The HandyExperts Team
It was easy to book a handyperson
It was easy to book a handyperson. He arrived on time and showed his photo id. He did the work with no fuss, just what I wanted
March 16, 2024
Reply from HandyExperts
Hi Zoe,
Thanks for taking the time to leave a review. It’s great to receive feedback like this to pass back to the team. They work hard for these reviews.
Thanks for your valued custom.
The HandyExperts Team
Turned up when they said pleasant…
Turned up when they said pleasant engineer and fixed the problem quickly
March 18, 2024
Reply from HandyExperts
Hi Stephen,
Thanks for the review! That’s what we like to hear!! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
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