Handy Gardeners Reviews 350

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as polite, hardworking, and efficient. Many appreciate the booking process, which is noted for being clear, quick, and easy to arrange, with prompt responses to inquiries. The gardeners consistently arrive on time, often early, and perform thorough work, leaving gardens tidy and well-maintained. However, some people were dissatisfied with the pricing, citing issues with quotes that were unclear or changed, leading to unexpected additional charges for waste removal or being charged for full hours when less time was spent. Additionally, a few other people also felt that the gardeners sometimes lacked appropriate tools or understanding of specific gardening tasks, resulting in incomplete jobs or damage.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, punctuality, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Booking process

Reviewers mention positive feedback about the booking process, finding it very easy and clear, with some... See more

Response time

Customers had positive experiences with response times, noting that the service was very good and quick.... See more

Price

People report ambiguous experiences with price, with some customers finding the services to be reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more

Rated 5 out of 5 stars

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correctio... See more

Rated 5 out of 5 stars

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more

Company replied

Rated 5 out of 5 stars

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and... See more


Company details

  1. Garbage Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Todd & companion did a great job

Todd & his companion did a great job on clearing my front & rear gardens after they had been unattended for a year. Very thorough on the clearance & removal, they were careful to look after and neatly prune the plants I did want to keep and went above & beyond in cutting down a tree that had taken root and grown too tall for its position. They were friendly and helpful throughout. I would highly recommend them for gardening work.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant job!

Really great job done on the garden. The gardeners worked really hard and went over and above expectations. The garden looks fantastic! Thanks!

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

THANK YOU TODD AND HANDY GARDENERS

I have called Handy Garners twice now with a third trip almost scheduled!!
Todd is brilliant on time, precise and very trustworthy
As a landlord to the properties Todd attends, he has kept me up to speed with the work he does with photo messages before and after.

He always leaves the sites spotless and I have yet to hear any complaints from any tenants.

Todd is a credit to the team !!!

Thank you
Stam

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Handy Gardeners

I booked Handy Gardeners to come and sort out an overgrown, weed ridden garden in Fulham. They were fantastic! Not only were they very good value compared to other garden companies, they were polite, punctual and knew what they were doing and just got on with the job! In just 3 hours the garden was transformed into somewhere lovely to sit and enjoy the summer! Highly recommend!

July 12, 2022
Unprompted review
Rated 2 out of 5 stars

I booked Handy Gardeners through their…

I booked Handy Gardeners through their on line portal, sent details of what I wanted done together with photos of the garden. Two guys turned up on time but didn't speak very good English & didn't seem to know what I was expecting. The garden was weeded but not really to the standard I was expecting, but they did cut overhanging branches off of a tree in a neibouring garden. Don't think I will use their services again.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We were so pleased with the work we had done to clear our front garden of weeds after moving house. The gardeners were courteous, experienced and fast workers. They removed all of the garden refuse and left everything extremely tidy. We will most certainly use them again.

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

Handy Gardeners

Todd the gardener, was very polite and respectful when we met. He and his colleague, did a great job of cutting down my unmanageable garden into a state ready for grass turf to be laid on...Great service.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Transformation

Todd the gardener was very polite and courteous while working at the house, and also gave great gardening advice. He transformed the garden from chaos to beauty in a couple of hours of hard work. Many thanks to Todd and his colleague.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

New customer

First time using this service. Todd and his partner were Very professional and did a great job.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

I am really pleased with the service I…

I am really pleased with the service I received from Todd and his colleague at Handy Gardeners. They arrived on time and were polite and efficient. It was a tough job, removing bamboo from a courtyard but they worked non stop and cleared up the garden and front path afterwards, leaving everything looking neat and tidy. They charge to remove the green waste but it is still cheaper and less hassle than getting a skip. I would definitely use them again.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Job by Todd

My front and back garden were completely overgrown and it was a very big job. Todd and his colleague worked tirelessly all day and did not stop until the job was done. They went above and beyond to remove all the plants and de-weed the entire garden and did a great job tidying up afterwards. I would certainly recommend them for gardening jobs.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks Jordan!

My experience with Handy Gardeners was really good. Jordan was polite, friendly and extremely professional and tidy. He even did a bit of weeding which I hadn’t expected.

Despite a bit of confusion over the job (the tree trim back was a bigger than they had quoted for, but they stuck to the original quote), it all went really well and I’ll def get Jordan back again. Thank you!

April 10, 2022
Unprompted review

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