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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as polite, hardworking, and efficient. Many appreciate the booking process, which is noted for being clear, quick, and easy to arrange, with prompt responses to inquiries. The gardeners consistently arrive on time, often early, and perform thorough work, leaving gardens tidy and well-maintained. However, some people were dissatisfied with the pricing, citing issues with quotes that were unclear or changed, leading to unexpected additional charges for waste removal or being charged for full hours when less time was spent. Additionally, a few other people also felt that the gardeners sometimes lacked appropriate tools or understanding of specific gardening tasks, resulting in incomplete jobs or damage.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, punctuality, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Booking process

Reviewers mention positive feedback about the booking process, finding it very easy and clear, with some... See more

Response time

Customers had positive experiences with response times, noting that the service was very good and quick.... See more

Price

People report ambiguous experiences with price, with some customers finding the services to be reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more

Rated 5 out of 5 stars

I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correctio... See more

Rated 5 out of 5 stars

The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more

Company replied

Rated 5 out of 5 stars

Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and... See more


Company details

  1. Garbage Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
3-star
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1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great garden work today by Todd

Great garden work today by Todd. Two trees trimmed down, climbers removed, and general garden tidy up. It was a big job and they worked quickly and efficiently. They really went over and above!

February 18, 2023
Unprompted review
Rated 2 out of 5 stars

Wildly inaccurate quote

The quote given was in line with their competitors, but the final costs were far higher. Green waste removal is on top and ended up more than doubling my quote (when other companies include it). They also billed for twice as many hours as they took until I asked for this to be corrected.

The purpose of a quote is to estimate the costs involved, that isn't done very effectively when most of the charges come on top of that. I wouldn't use them again, but if you do, I'd read the quote very carefully and double check the final bill is accurate as you're likely to end up paying much more.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Garden review

Thank you very much Vladi and Ilian. Our garden looks much better now. They came on time. They are friendly, very helpful and polite. They did good job. Thanks again!

December 3, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable local gardening company in SW17

Booked Handygardeners on a long shot and on a rainy Sunday morning Vladi and Ilian turned up on time and were very friendy, professional and did a great job of clearing and trimming despite the rain.
Work was done very well and they cleared up after themselves. I am very pleased with the service and the professionalism they showed.
A little pricy but in line with the area and it was worth it.
Thank you very much Vladi and Ilian!

November 27, 2022
Unprompted review
Rated 1 out of 5 stars

Bad service

Bad service. Poor workmanship, instead of trimming back they managed to kill several bushes but completely over trimming. Don’t know how to cut back plants, just attack them with power tools. Dreadful. When clearing away, they also took items they shouldn’t have taken. Over priced and poor quality. Don’t use this company. Total con artists.

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great job

We called Handygardeners to relawn our garden. Todd did a fantastic job. He was fast, efficient, professional and the garden looks great now. The company’s admin people are very nice and costumer friendly.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job

Despite the rain, Vladi and Tony did an excellent job trimming the ivy and tidying up the garden of waste and weeds. They are hard working and very reliable and I would highly recommend them. I am so very pleased with how the garden looks now. Thank you Vladi and Tony!

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Keiran and Antonio attended to my…

Keiran and Antonio attended to my extremely overgrown garden, they cut back trees, cut my large hedge cleared all rubbish, plenty of sacks! They we're both extremely professional courteous nothing was a problem. Garden looks great, now I can maintain. I would recommend and use gardener's again. Thanks so much.

September 11, 2022
Unprompted review
Rated 5 out of 5 stars

Top marks on all fronts

I chose Handy Gardeners to undertake some work in my front and back gardens. It was easy to get a quote and to arrange for the work to be done. They were professional and reliable in all respects. Todd did an amazing job with great skill and charm. I would have no hesitation in using them again and recommending them.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Vladi and Colleague, Excellent Handy Gardeners

I've got to say I am truly impressed with the hard work and the out come of the front garden. Wish I could share a before and after photo. Vladi and his colleague were really nice and professional and worked extremely hard. Nothing was too much for them and very accommodating. I will definitely be requesting for Vladi and colleague services at the end of the month. Thanks Guys, from one very grateful happy customer!

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

Todd & Handy Gardeners

Todd & his colleague did a brilliant job on my front & back gardens. They were careful about not to cut down my Roses as I instructed them.
They came on time & thoroughly cleaned up after finishing the work.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Garden Service

First of all it is a very simple to book a job with Handy Gardeners. Mia and Wendy respond quickly to queries and arrange everything. Kiro and Anton arrived on time for my job, and checked with me exactly what I needed. I had a big privet hedge to trim, lots of shrubbery to cut back, a dead shrub to remove ( which they pointed out to me), heavy duty weeding and a lawn to cut. I am so pleased with the result. The guys were very polite and worked solidly for 3 hours, ensuring the garden was left tidy. They genuinely cared about doing a good job. I have had previous gardeners from this company before who were also excellent. I would highly recommend Handygardeners.com. They are also very reasonably priced.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Gardening review.

Todd is very professional and he always does an amazing job. He works really quickly and people comment on how lovely my garden is….. and it’s all Todd s work.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Handy Gardeners - great service

The Handy Gardeners service was easy to arrange. Todd and his colleague were excellent. In my garden they cut back two overgrown trees, trimmed shrubs, and cleared tangled brambles and weeds. They also cleared rubbish after. They were professional, fast, and very courteous, and actually did more than I expected within the time frame given. I would definitely recommend this service.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Todd and his colleague did a great job…

Todd and his colleague did a great job on my back garden cutting back trees, de-weeding flowers beds and clearing leaves. Was very attentive and made sure I was happy with everything before he left. Really happy, would definitely recommend.

August 8, 2022
Unprompted review

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