Most pathetic service by 2 scammers . Over the phone was booked 200£ fee to collect a few things . When they arrived they requested 550£ and said if we dont pay they will bring all back from the van .... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Don't go near them! Arranged a same day collection of a 4 seater sofa and they failed to tell me that they were not collecting having told me it was a definite collection. Utterly useless company.... See more
Company replied
Sent photos to this company got a quote of £200 . On arrival they photographed the load again and the “office” phoned asking £375 . Sent them away as a quote is a legally binding agreement not an esti... See more
Company replied
Was quoted 160 but when they arrived price went up to 230 and they didn't have to take all as I told them leave the wood as my son in law will burn it, to reduce the cost for myself but it didn't
Company replied
Company details
Information provided by various external sources
If you have ever wondered about the best ways of clearing rubbish in your office or freeing up more space in your home, then Handy Rubbish is the rubbish removals company in London that offers the perfect service for you. If you have ever worried about getting rid of a certain piece of furniture or how to dispose of garden waste, then we are the company you need to call. We specialise in providing the very best in waste removal for every possible situation. No matter what it is that you need cleared, our rubbish removal company is here to make sure that you get exactly what you need. But if you are worried or concerned about the best possible way to go about junk removal and rubbish clearance, we can assure you get the right solution for your unwanted possessions.
Contact info
United Kingdom
- 020 3540 8282
- handyrubbish.co.uk
2.7
Poor
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick and efficient service to remove …
quick and efficient service to remove 600kgs of building rubbish
very happy to recommend
July 2, 2017
Unprompted review
Prompt, competitive, friendly. Great experience. Recommended
Great experience.
Contact: Sent them a request for a quote online, got a call back within an hour.
Pricing: The quote had a range, which I liked because I felt it meant they would take into account what they actually picked up rather than just charging the most they could get away. The very top of that range also matched the lowest quote I had that day from other companies. In short, very competitive price
Service: They said they would arrive between 8.30 and 10.30 the next morning (didn't get the quote until 5.30pm the night before) and they turned up at 8.10 and dealt with it all very quickly. I got a call as soon as the men were done to let me know it had gone well and inform me of the final price based on what they'd collected. Place is totally clear of everything i wanted and they offered to send me pictures to confirm.
In short. 5 stars. Great friendly service, prompt and competitive price. Recommended
June 22, 2017
Unprompted review
Excellent office comms
Excellent office comms, early arrival and two men who handled the majority of the rubbish.
June 10, 2017
Unprompted review
Very impressed
Very impressed. Quick response and picked up our rubbish at a convenient time. We have used them twice, highly recommended.
June 5, 2017
Unprompted review
Job Ref.29828 in the RM20 area.
Job Ref.29828 in the RM20 area.
I was so impressed by the prompt service (less than a day from placing my order - which was a Sunday) and the polite, helpful and professional service I received. I can honestly say I will be recommending Handyrubbish to friends and family
June 5, 2017
Unprompted review
Job well done
I reside in Ireland and needed a collection from a house in London W12 . I booked Handyrubbish approx 3 weeks before my collection date. Two men with their van arrived at the appointed time. They did work very hard and while I believed all the items would be shifted in one load , it required a second load. Having disposed of the first load the men returned and worked just as hard and fast. At all times I was aware of the price it was costing me. While I thought that they were a touch expensive I was happy with my experience. Given that I travelled to London just to do this task, I have no hesitation recommending the company. They did the job I asked them to do.
Jerard.
Limerick Ireland.
June 3, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.