This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.
228-232 Willerby Road, HU5 5JR, Hull, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We always go to Hansons for our electrical goods, always a great service from the staff and good value high end products. This time we were looking for a new kitchen and having shopped around the usual places for kitchens we found Hansons also do these. The range is very good and the quality is top end. The service from Chris, from start to finish was exceptional, with no pressure to buy. I had my own fitter so can't speak for the Hanson fitters, however I can say that the kitchen was delivered to precise timing with nothing missing. From my experience, I highly recommend Hansons for kitchens and all electrical products.

Reply from Hanson Electrical and Kitchens
Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later date as we needed to use it whilst having our kitchen fitted. Highly recommend them!

Reply from Hanson Electrical and Kitchens
Easy ordering. Delivery driver kept us up to date with timing. Nice people.

Reply from Hanson Electrical and Kitchens
After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on line companies.It fits perfectly into my cupboard.Would highly recommend this company & definitely worth a visit if you’d rather talk to someone rather than on line ordering well done.

Reply from Hanson Electrical and Kitchens
Excellent great customer services extremely helpful and rang to thank me for my order also rang me to arrange delivery day and time and delivery was as arranged and on time took the transport brackets out of my washer as i didnt have any tools and were very kind and put items where i requested overall a very good experience will definately buy from them again can highly recommend

Reply from Hanson Electrical and Kitchens
I recently had kitchen fitted, beautiful transformation the whole experience made easier by dave mahon kitchen designer.. Special thanks to the two ians kitchen fitters who are perfectionist, glad I chose hansons that made the whole experience easy and enjoyable. Thank you. Frm Tracey k.

Reply from Hanson Electrical and Kitchens
Ordered goods online. A phone call from the shop on the following day thanking me for the order and confirming receipt and delivery date.
Delivery driver rang 20 minutes before delivery. Very respectful of property and goods.
Rang the shop the following day and requested the return of one unwanted item. Very helpful staff in the office. Item collected by the driver later that day.

Reply from Hanson Electrical and Kitchens
Website good and easy to navigate. Delivery on time and installation of washer and disposal of old carried professionally and cheerfully .

Reply from Hanson Electrical and Kitchens
Fantastic service, called me a few times to keep me updated on delivery.
Friendly delivery drivers, I would order again
Thank you

Reply from Hanson Electrical and Kitchens
Never had a bad experience

Reply from Hanson Electrical and Kitchens
I was very happy with the service the delivery guys where ace I even phoned you after the had left to praise them would definitely do business with you again thank you all

Reply from Hanson Electrical and Kitchens

Reply from Hanson Electrical and Kitchens
Ordered online, had already seen the appliance elsewhere but Hansons were cheaper. Delivered quickly. Very helpful delivery people. Cheerful and service with a smile

Reply from Hanson Electrical and Kitchens

Reply from Hanson Electrical and Kitchens

Reply from Hanson Electrical and Kitchens

Reply from Hanson Electrical and Kitchens
Three years on, our kitchen from Hanson Electrical and Kitchens remains of a very high quality with zero issues. This is thanks in large part to Steve, whose planning was absolutely brilliant. The layout is spot on, and our kitchen works so well. The delivery and fitting went very smoothly, and the store manager, Tom, provided sound advice on appliances by finding the balance between cost and functional while maintaining quality. I highly recommend Hanson if your after a new Kitchen!
(Date doesn't reflect fitting date because of trust pilot limitations)

Reply from Hanson Electrical and Kitchens
Willerby, Hull store. Helpful instore and best delivery service I have ever experienced. Earlier than expected, efficient delivery and removal of old appliance. Really friendly pleasant delivery men. Can't praise highly enough.

Reply from Hanson Electrical and Kitchens
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.