Hanson Electrical and Kitchens Reviews 755

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and positive attitude of the staff, making interactions pleasant and productive. The service is frequently highlighted as exceptional, with many people appreciating the personalized approach, efficient delivery, and smooth installation processes for products. Reviewers are particularly impressed with the quality of products and the overall ease of ordering and receiving items. However, some customers also noted issues with kitchen installations, mentioning an incomplete project, incorrect unit colors, and measurement discrepancies. A few other people also felt that delivery times were not always as initially communicated, and there were instances of rubbish being left behind after work was completed.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the efficiency and friendliness of... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers consistently find the service to be positive, highlighting its efficiency and helpfulness. Many... See more

Product

Customers had positive experiences with product. Many reviewers praise the great value for money and the... See more

Order

Users describe positive interactions with order. Customers found the online ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enormously helpful staff at Hanson Electrical, Willerby Road. All our questions answered, easy online ordering then many thanks to them for allowing us to have our old appliance taken away at a later... See more

Company replied

Rated 5 out of 5 stars

After some time of trying to get microwave for my now broken Neff microwave Tom at Willerby store did a great job of explaining product & sizing it correctly for us after numerous attempts from on lin... See more

Company replied

Rated 5 out of 5 stars

This is a great example of why we need more companies like Hanson Electrical and not online shopping. I am single and I don't have a clue about appliances. The staff were amazing, the prices were very... See more

Company replied

Rated 5 out of 5 stars

Always the personal service, able to give the delivery drivers information on how to find my Home about an hour before they came to me. Installed the washing machine, took the old one away. Lovely and... See more

Company replied


Company details

  1. Electronics Store

Written by the company

IN THE BUSINESS FOR OVER 33 YEARS!! Hanson Electrical was formed in 1986 and is now the biggest independent domestic appliance retailer in the Hull area. You can buy from our huge range online or visit our fantastic showrooms on Willerby Road, or Holderness Road in Hull. We display the best appliances from all of the major manufacturers for you to see and touch. We keep a large selection of appliances in stock in our warehouse and also operate a Click and Collect service, where we reserve items for customers. You can order online and check for a delivery date with our postcode checker, which instantly checks availability. We use our own fleet of vehicles to offer a prompt delivery service. Our knowledgeable and helpful sales staff are in the know and are happy to help you to choose the right appliances to suit your home, lifestyle and budget.


Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

3rd purchase from Hanson Nothing is…

3rd purchase from Hanson Nothing is ever too much trouble. Very pleasant delivery person. Delivery very prompt. Highly recommended, wouldn't shop anywhere else and I am hard to please.

August 5, 2023
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you so much Theresa for this great review.

Rated 5 out of 5 stars

happy customer

the two men who did the delivery where very helpful and cheerful

August 1, 2023
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Reply from Hanson Electrical and Kitchens

Thank you for the review.

Rated 5 out of 5 stars

Delivery

2 lovely men came to my grandmas house to deliver a fridge and take away the old one. The men was really kind and understanding and waited for me to arrive as my grandma struggles with Alzheimer’s but they was so understanding and even helped me with emptying the old fridge ! Would definitely recommend.

July 22, 2023
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Reply from Hanson Electrical and Kitchens

Thanks for the great review Aimee.

Rated 5 out of 5 stars

Excellent service

Mike from Hanson went “above and beyond “ to have my Bosch fridge freezer delivered a day early. Thank you!

June 25, 2023
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Reply from Hanson Electrical and Kitchens

Thanks for the great review Audrey.

Rated 5 out of 5 stars

Great service received from Hanson's. Would definitely recommend.

Great service received from Hanson's.

Advice received during the purchase of our oven, fridge freezer and dishwasher was very informative and much appreciated.

Tommy in particular was an absolute star throughout the process.

Would definitely recommend Hanson's and will be using them again in the future.

Thanks again
Lee C.

April 28, 2023
Unprompted review
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Reply from Hanson Electrical and Kitchens

Thanks for taking the time to leave us a great review Lee. It's greatly appreciated.

Rated 5 out of 5 stars

Great Service

Product exactly as described, great price and delivered on time, zero issues from start to finish, thank you

May 8, 2023
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thank you for the great review Steve.

Rated 5 out of 5 stars

I received a telephone call giving me a…

I received a telephone call giving me a 4 hour window for delivery of my new washing machine. This was helpful because I haven't moved into the house yet and I needed to get from Hull to Bridlington.
The delivery guys were pleasant and cheerful. They were quick and efficient.
Thankyou

March 28, 2023
Hanson Electrical and Kitchens logo

Reply from Hanson Electrical and Kitchens

Thanks for the great review Karen.

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