Happy Poppy 

Tracked my order using "shop" as it had not arrived, it actually said delivered 2 hours previous which it has not, reading the other reviews this looks like a scammer, DO NOT ORDER FROM THIS WEBSITE

This website is a scam. Items took three weeks to arrive - a month later one still hasn't arrived. No real tracking info. Also convinced the online product reviews must be fake - the two items that have arrived, allegedly best sellers, are bizarre - they're loud and badly designed - my cats are either frightened or disinterested by them. Complete waste of money

I am shocked I did not pick up on the true location of this business
The website looks 100% UK based.
I ordered a cat bed as my cat is booked for a life changing surgery and he will not be able tk jump on/off his favourite chair bed for some time. I allowed 2 weeks for delivery...there is no option to upgrade. Its now 3 days before Harv's surgery, I emailed for a tracking update. My heart sank when I realised Happy Poppy are not
UK based and there us no way the bed will arrive. I've had to order another bed with next day delivery. Thank goodness I had enough time. This business need to be honest and state delivery time 2+ weeks

Ordered in plenty of time for Christmas yet it arrived 7 days after Christmas, it comes from China I had no knowledge of this or I would not have ordered, the item was complete rubbish it broke within 10 minutes, don’t waste your money buying from this company

DON'T BUY FROM THIS COMPANY IN CHINA!!
Ordered a cat toy 8th December and it still hasn't arrived (that's if it was ACTUALLY sent). Emailed the company twice but no response. I usually check Trustpilot when buying from a company I've never used. This time I didn't. Be warned...

Thinking I was ordering from within the UK, I discovered that the items actually come from China or Hong Kong. They took weeks to come and our cats won't use them! Customer service is appalling and they will fob you off with all sorts of excuses. Avoid.

Item not as described. According to website photos and description was supposed to be a pad or cushion, was actually a cushion cover.
Repeated requests for delivery update were ignored
Tracking system gave no information
Poor value for money.
Refund requested.

Appalling company, lie after lie, it's been three weeks since my order and it's still not arrived, I thought I was dealing with a UK based company but after a few checks I've since found out they are Hong Kong based, they rarely respond to emails and when they do they don't answer questions, don't use this company, there a waste of space.

Very misleading website . XL dog bed more like a bed for a kitten when arrived similar product on Temu for half the price these are charging. They are not based in the uk as stated on there website. And took nearly 3 weeks to arrive to find a XL dog bed that I had ordered more like a bed for a kitten and very cheaply made . Waste of money and you have to email to ask them for a returns label and they charge for you to return back to China do not waste your money or buy from this website. I am now out of pocket

Firstly the company is in Hong Kong not trading from the Uk. Wait at least a month for delivery although I have waited much longer from America. They sent reassuring emails to let me know it is still in transit. The package arrived un damaged and assembled fine. I ordered a large in a cat scratcher which is for a medium sized cat but not suitable for a large strong cat as it is lightweight and basic in quality but all in all I’m not disappointed. Try Amazon for similar.

Did not receive 40 pounds worth of cat toys, please dont buy from them

Website full of positive reviews and poses as a uk site. I paid a lot for a squeaky toy described as durable, when it finally arrived from China it was in pieces within five minutes. I looked back at website and can now see they are just fake reviews. Very dodgy company

With everyone else on this - ordered on the 8th of December and still waiting for my parcel. Have emailed and no response. Total scam - Hong Kong company posing as an UK entity importing cheap goods. 0 stars!

Absolutely awful!!! Ordered presents for my cat for Christmas on 03 Dec. It's now 24th and they are on a plane somewhere after being told it would be here for Christmas! They refuse to email back and give a refund! Will never use their services again!

It's been 6 weeks and I still haven't received my order. I sent them a couple of emails and didn't get any response. Do not buy from this company.

Item arrived after 3 weeks, I ordered a cat toy but it wasn't really clear that it's dropshipping from China - although that becomes clear when you look in the legal notice.
I contacted customer support via email to see where my delivery was as the provided tracking didn't really show anything. I got a different tracking link a day later which worked. And the parcel was delivered via Yodel.

The toy is good and my cat likes it, but the page makes it seem like it's a UK company and not some cheap dropshipping stuff. Wouldn't order from there again but it's also not the worst.

My two ball and tail chase toys as advertised for large dogs (as seen demonstrated in a video) were in fact cat toys poss ok for a chihuahua size dog. Initially no contact from the Company so I read the Reviews (should have done that first I know!). Thought that's it I've been scammed ordered on 3rd December received on 15th. After no response no idea of delivery, nothing, I then started to get updates very friendly and as stated finally received. Perfectly good presents for Cats the items were £8 each so in fact I've ended up with 2 toys that I will give away am quit ed happy with final result. However lesson learned read Reviews first!

SCAM WEBSITE - do not purchase from here

DO NOT BUY ANYTHING FROM THESE SCAMMERS!!!!!
Item not delivered from CHINA I may add not uk as stated. I have numerous emails from the parcel delivery company that it has NOT been delivered and yet still waiting for refund.

as a younger person on the internet i thought i would’ve spotted scam sites a mile off… this one beat me. it came to mum asking where the order is 3 weeks later and their tracking saying the reference ‘doesn’t exist’. amex are brilliant and are charging back but if i could give anyone some advice ALWAYS look at reviews before ordering anything off a unknown site