Super good location, close to both harbour, beach, restaurants and shops. Relevant equipment in the apartments. Modern apartment with all necessary facilities including washing machine and AC. Good se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautifully lake and area surrounding it. Nice appartement (T8). Huge plus that we could borrow bicycles for free. We took a nice ride to Piano lake 10 min from the residence. Also very friendly staff... See more
Company replied
Modern beautiful house, well equipped with everything you need for a relaxed vacation. Very clean house and nice outdoor area. The modern washing machine was also perfect for us. Our contact partner... See more
Company replied
Thank you so much for a truly wonderful stay! Our family absolutely loved our time at your chalet in Ukanc. The property is beautifully appointed and thoughtfully designed; we really appreciated the... See more
Company replied
Company details
Written by the company
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Contact info
6900, Lugano, Switzerland
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4.2
Great
657 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great location
Great location, well furnished, clean and quiet! Easy instructions and management was quick to respond for any questions. I would highly recommend!
September 7, 2024
Unprompted review
Reply from Happy.Rentals
Dear Patricia,
Thank you for your wonderful feedback! We’re delighted to hear that you found great value in your stay and appreciated the convenient location just a short walk from the center of Zagreb. It’s great to know that the smooth check-in and well-placed amenities enhanced your experience.
We hope to welcome you back soon!
Best regards,
Happy.Rentals Team
The location perfect for trail running…
The location perfect for trail running trainning or hike and is very calm area .Dislike the sofa and beds.Very difficult to rest properly on that sofa.I use the beds.
August 30, 2024
Unprompted review
Reply from Happy.Rentals
Dear Marius,
You booked the Résidence Grands Montets 133 studio for your stay in Argentière during the UTMB. We hope that you had a good run!
We are sorry to hear that the sofabed was uncomfortable, but you were able to sleep in the bunkbed.
We wish you a good remainder of your summer and maybe until the next UTMB.
Kind regards,
Happy.Rentals Team
Nice apartment- but needs air…
Nice apartment- but needs air conditioning or fans. Also, cleaning, new bed linen and towels should be provided if you're staying for 2 weeks.
Manager, Mabrouk was so friendly and attentive. Very helpful when we had a problem.
August 31, 2024
Unprompted review
Reply from Happy.Rentals
Dear Rhoswen,
thank you for taking the time to write about your stay at Porto Letizia Begonia 5. We are happy that our Mab was able to assist you during your stay.
Do not hesitate to contact us for a future stay as we are happy to offer a discount.
Kind regards,
Happy.Rentals Team
Simple but excellent residence for minimum rate
Very kind people. A very clean residence.
August 29, 2024
Unprompted review
Reply from Happy.Rentals
Dear Klant,
Thank you for your kind words! We’re delighted to hear that you found our residence clean and our team friendly. Your satisfaction means a lot to us, and we appreciate your feedback.
We hope to welcome you back soon!
Best regards,
Happy.Rentals Team
Wonderful Happy Rentals customer care
Wonderful Happy Rentals customer care service, ready to satisfy all requests and obvious missings. The apartment is old about forniture, nice ragarding space and position.
August 31, 2024
Unprompted review
Reply from Happy.Rentals
Dear Fabio,
Thank you for your kind words about our customer care service! We're pleased to hear that you found our team responsive and helpful. We also appreciate your feedback on the apartment's furniture and will take it into consideration for future updates. We’re glad you enjoyed the space and location, and we hope to have the opportunity to host you again.
Warm regards,
Happy.Rentals Team
Happy with happy.rentals
The house was very clean and the staff was kind and helpful.
August 25, 2024
Unprompted review
Reply from Happy.Rentals
Dear Alina,
Thank you so much for your kind words and for taking the time to leave a review about your stay at Appartamento 7 Bello Mountain View. We’re delighted to hear that you found the house clean and our staff helpful and kind.
It was a pleasure hosting you, and we hope to welcome you back in the future!
Best regards,
Happy.Rentals Team
A nice experience
The Lady Ilona from Happy rentals sent us all the information . Of all my dubs she replied instantly .
We will be booking more holidays via Happy Rentals in the near future.
August 23, 2024
Unprompted review
Reply from Happy.Rentals
Dear Carla,
Thank you so much for your wonderful review of your stay at Maison Seguret in Sauze d'Oulx! We're delighted to hear that Ilona was able to provide you with prompt and helpful information throughout your stay. Your satisfaction is our top priority, and we're thrilled that you had such a positive experience.
We look forward to assisting you with more holiday bookings in the future!
Warmest regards,
Happy.Rentals Team
Excellent service
Excellent service. The renting process worked perfect end2end.
August 21, 2024
Unprompted review
Reply from Happy.Rentals
Dear guest,
Thank you for your kind feedback! We're glad the rental process went smoothly from start to finish. Looking forward to assisting you again!
Kindest regards,
Happy.Rentals Team
Keep up the great work
Gianluca from Happy rentals sent us all the information we required before we got to Italy which made our holiday much easier. He replied instantly to all our queries which was fantastic. We will be booking more holidays via Happy Rentals in the near future.
August 22, 2024
Unprompted review
Reply from Happy.Rentals
Dear Massimo,
Thank you for sharing your review with us.
We are happy to know that you had a good experience at Annamaria House Viareggio We care a lot about the satisfaction of our guests, so we appreciate your feedback. We thank you again and wish you all the best. Remember that you have a discount voucher to use on any home managed by Happy Rentals.
Thank you and best regards,
Happy.Rentals Team
Very professional agency with prompt…
Very professional agency with prompt replies to your questions. The apartment looks like the photos. So I found them reliable.
August 17, 2024
Unprompted review
Reply from Happy.Rentals
Dear Roberta,
Thank you for your kind words about Grangia Sunset View and our team! We’re delighted to hear that you found our service professional and prompt. It’s great to know that the apartment met your expectations. Your satisfaction is our priority, and we appreciate your feedback.
Best regards,
Happy.Rentals Team
ZERO ACCOUNTABILITY
I enquired when booking a property in Malta if there was air conditioning as it was not listed the reply I received was as follows: “the property does note air conditioning available”. On this basis I booked and arrived assuming there was air conditioning. There was not and the house was horrendously hot in 36 degree heat. I contacted happy rentals and they basically said the email should have said NOT instead of NOTE, a typo and basically tough! I tried to explain that the typo completely changed the implication of the sentence but again was told tough! I have requested to speak to someone further and they are now ignoring my emails.
August 10, 2024
Unprompted review
Reply from Happy.Rentals
Dear Lisa,
We have received many emails regarding your complaint and we have explained many times already that the property you booked through Holidu does not have AC. So at the time of booking you were already aware that there is no AC. You could have also checked this on Holidu and your confirmation.
My colleague made an honest mistake and wrote note instead of not. We apologized for not writing perfect English and your reply was that you wanted to speak to a colleague based in the UK.
We understand that you do not agree with our reply and we acknowledge your right to express your perspective online, but the fact remains that the property you booked never had AC and Holidu confirmed the same.
Our advise is to always check the ad carefully and ask questions about it before you make a confirmed booking.
Kind regards,
Carla (not Carole as you wrote) from Happy.Rentals
If you’ve never been to Nice.. this is a gorge apartment in a perfect location
Wonderful modern apartment with a beautiful balcony with a great view of the surrounding area. Perfect to relax and enjoy a glass of wine before heading out for the evening. Brilliant instructions from the Happy Rentals team who were so pleasant and helpful. Perfect location for anyone looking to explore Nice. Would definitely come back
August 1, 2024
Unprompted review
Reply from Happy.Rentals
Dear Sinead,
Thank you for taking the time to share your review with us.
We're glad to hear you had such a great experience at Le Magenta.
We're looking forward to sharing an even more pleasant experience with you next time. Thank you again and we wish you a great remainder of the summer.
Kind regards,
Happy.Regards Team
Reply from Happy.Rentals
Hi Tim,
We are really happy to read that your holiday was a success!
It’s always great to read positive feedback.
Hopefully we will see you here again – with pleasure!
Kind regards,
Happy.Rentals Team
Uncomplicated processing!!
Booking was easy. You get help and support immediately by phone and at the office on site.
August 6, 2024
Unprompted review
Reply from Happy.Rentals
Thank you for the nice rating.
We're glad to hear that you enjoyed your stay with us and we would be happy to host you again next time.
Kind regards,
Happy.Rentals Team
Topservice!
We recently had the pleasure of staying at this beautiful vacation home, and it exceeded all our expectations. The location was stunning and offered complete privacy, allowing us to truly unwind and enjoy the serene surroundings. The house itself was impeccably clean and equipped with all the amenities we needed for a perfect holiday. The pool was pristine and inviting, and the garden was beautifully maintained, adding to the overall charm of the property.
The staff at the rental office were exceptionally welcoming and helpful, providing us with clear instructions and making sure we felt at home from the moment we arrived. Their friendliness and professionalism contributed greatly to our positive experience.
We thoroughly enjoyed our stay and are already looking forward to our next visit. Highly recommended for anyone seeking a peaceful and luxurious getaway!
July 23, 2024
Unprompted review
Reply from Happy.Rentals
Dear Steven,
We are happy to hear you enjoyed your time with us. Hoping we get to host you once more next time your travels bring you to the area.
Kind regards,
Happy.Rentals Team
Very professional service
Very professional, We were glad to stay in a fantastic property. The agency and the host were absolutely perfect!
July 20, 2024
Unprompted review
Reply from Happy.Rentals
Grazie mille Gianluca,
We are very happy to read that you enjoyed your stay at Lisària Villa Delle Meraviglie in Puglia and you very kind words about the local team. We hope to welcome you back one day soon.
Kind regards,
Happy.Rentals Team
The central location of the apartment…
The central location of the apartment was ideal for visiting Moon & Stars. Price performance was OK.
The fact that there is a construction site right across the street could have been mentioned. The workers started working at 7 in the morning and it was very loud.
If you drive by car, there is unfortunately no parking space for guests, but there is a blue zone all around which is free from 6:00 p.m. until 8:00 a.m.
Fan was great as it was very hot in Locarno.
Very fast and good support via Whatsapp with Christian and his team.
Thank you, we really liked it.
July 15, 2024
Unprompted review
Reply from Happy.Rentals
Dear Antonio,
Thank you for your review about your stay at Locarno Best Place. The apartment is just a short walk from the lake and the historical centre. We hope that you enjoyed the Festival and have taken home many great memories from your stay here.
Kind regards,
Happy.Rentals Team
Everything was excellent!
Everything was excellent: the apartment was of the highest quality, the host was very hospitable, the most amazing holidays ever!
July 5, 2024
Unprompted review
Reply from Happy.Rentals
Dear Zakriene,
Thank you for your fantastic feedback! We’re delighted to hear that everything was excellent and that you enjoyed your stay in our high-quality apartment. It’s wonderful to know that our hospitality contributed to your amazing holiday experience.
We hope to welcome you back for another memorable stay!
Best regards,
Happy.Rentals Team
Happy Holiday team ⭐️⭐️⭐️⭐️⭐️
Happy Holiday team very responsive and helpful! Provided additional information which helped me and my 4 teenagers maximize the holiday! So five stars for the team.
Only one issue - not related to team - there is a hornets nest/wasp nest on the balcony of our apartment. Dangerous for guests and for staff!
July 14, 2024
Unprompted review
Reply from Happy.Rentals
Dear Marie and teenagers,
thank you for your review and feedback. Unfortunately I cannot find your reservation, but I assume that you have already informed the local team during your stay, so the nest has now been removed.
We wish you all the best and hope you have taken home many great memories (and stories and reels 😉).
Kind regards,
Happy.Rentals Team
Great place in Malaga og fantastic…
Great place in Malaga og fantastic service. We booked an apartment near Estepona in Costa del Sol. The apartment lived up to our expectations. We had some issues when we arrived, but thanks to Anna, she gave an amazing service and replied very quickly.
So if you want to stay somewhere at Costa del Sol, then I can recommend to have a look at the apartments from Happy Rental.
July 5, 2024
Unprompted review
Reply from Happy.Rentals
Dear Morten,
Thank you very much for taking the time to write a review. We really appreciate it and our apologies that the check in for Sunset Boutique Resina Golf did not go smoothly. Our local manager Anna is truly a dedicated manager and an asset to our company.
Do not hesitate to contact us for a future stay.
Kind regards,
Happy.Rentals Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.