Super good location, close to both harbour, beach, restaurants and shops. Relevant equipment in the apartments. Modern apartment with all necessary facilities including washing machine and AC. Good se... See more
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Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
6900, Lugano, Switzerland
Replied to 100% of negative reviews
Typically replies within 1 week
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Everything went well!
The contact with the agency was good.
The house is phenomenal.
Thank you for a unforgatable holiday!

Reply from Happy.Rentals
We stayed in Mijas Spain. We stayed in a gated complex in a penthouse 2 bed apartment. Initially a wow place, but on closer inspection, the spiral staircase upto the roof terrace seemed unsafe, loose bars and severe rusting in places. Beds very firm, no protectors, pillows stained, mattress toppers in wardrobes seemingly unwashed. A shower curtain pole broken with a mouldy shower curtain. Food stuffs left in kitchen cupboards clearly unusable. We had no Internet for the first several days, but eventually sorted. The door on the balcony seemed weird to us, only a handle on the inside with no lock, what if there were children staying? They could open it easily.
The property needs attention .
It is in a fantastic location

Reply from Happy.Rentals

Reply from Happy.Rentals
We had a fantastic experience staying at a beautifully decorated apartment in Nice. The attention to detail in the decor made it feel cozy and welcoming. It was fully equipped with everything we needed, which made our stay comfortable and stress-free. The location is perfect, just a short walk from shops, restaurants, and public transportation, making it easy to explore the city. The communication with the host was excellent, and they provided us with all the necessary information to ensure a smooth and enjoyable stay. Their service was top-notch! We truly enjoyed our time here and would highly recommend this apartment to anyone looking for a pleasant and convenient stay in Nice. We hope to return soon!

Reply from Happy.Rentals
A great panoramic view over the valley and to the lake;
clean rooms with good furniture and ideal for three persons; a parking place in the garage was very well for our little car (SUV may have a problem);
booking and arrival was organized very well, a little problem was solved immediately;
location and size of the pool is really wonderful and special, disadvantage is the closing time of the pool at 4pm and it was difficult to find sun loungers and umbrella.
The appartement should get a little bit of renovation because of damages to the plaster (or damage of the wall? ) and it is badly soundproofed. Nevertheless Casa Turchese
is really a good place for little families to relax and enjoy the beautiful lakeside.

Reply from Happy.Rentals
They make real what they write. The apartment was clean and very comfortable. They make contact via WhatsApp and inform the client in a very practical way.
I am very pleased with Happy Rentals.

Reply from Happy.Rentals
I love the house in Verona italy is beautiful and spacious,and also the enviroment is beatiful. Parking space is always available. Only the AC was terrible. I will definitely visit again, but hope by then the Air-conditioning will be very effective.

Reply from Happy.Rentals
Great value for money and just 10 minutes on foot from the centre of Zagreb. Super smooth check-in and the amenities were perfectly placed to ensure we did not have to look around for anything.

Reply from Happy.Rentals
Great location, well furnished, clean and quiet! Easy instructions and management was quick to respond for any questions. I would highly recommend!

Reply from Happy.Rentals
The location perfect for trail running trainning or hike and is very calm area .Dislike the sofa and beds.Very difficult to rest properly on that sofa.I use the beds.

Reply from Happy.Rentals
Nice apartment- but needs air conditioning or fans. Also, cleaning, new bed linen and towels should be provided if you're staying for 2 weeks.
Manager, Mabrouk was so friendly and attentive. Very helpful when we had a problem.

Reply from Happy.Rentals
Very kind people. A very clean residence.

Reply from Happy.Rentals
Wonderful Happy Rentals customer care service, ready to satisfy all requests and obvious missings. The apartment is old about forniture, nice ragarding space and position.

Reply from Happy.Rentals
The house was very clean and the staff was kind and helpful.

Reply from Happy.Rentals
The Lady Ilona from Happy rentals sent us all the information . Of all my dubs she replied instantly .
We will be booking more holidays via Happy Rentals in the near future.

Reply from Happy.Rentals
Excellent service. The renting process worked perfect end2end.

Reply from Happy.Rentals
Gianluca from Happy rentals sent us all the information we required before we got to Italy which made our holiday much easier. He replied instantly to all our queries which was fantastic. We will be booking more holidays via Happy Rentals in the near future.

Reply from Happy.Rentals
Very professional agency with prompt replies to your questions. The apartment looks like the photos. So I found them reliable.

Reply from Happy.Rentals
I enquired when booking a property in Malta if there was air conditioning as it was not listed the reply I received was as follows: “the property does note air conditioning available”. On this basis I booked and arrived assuming there was air conditioning. There was not and the house was horrendously hot in 36 degree heat. I contacted happy rentals and they basically said the email should have said NOT instead of NOTE, a typo and basically tough! I tried to explain that the typo completely changed the implication of the sentence but again was told tough! I have requested to speak to someone further and they are now ignoring my emails.

Reply from Happy.Rentals
Wonderful modern apartment with a beautiful balcony with a great view of the surrounding area. Perfect to relax and enjoy a glass of wine before heading out for the evening. Brilliant instructions from the Happy Rentals team who were so pleasant and helpful. Perfect location for anyone looking to explore Nice. Would definitely come back

Reply from Happy.Rentals
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