Happybagbuys logo
Visit website

Happybagbuys Reviews 224

•
TrustScore 4 out of 5

4.1

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you ever used them block your credit card! They will charge you with multiple companies under the same umbrella. When you chat they act like they don’t know each other even when you literally are r... See more

Rated 3 out of 5 stars

I was signed up to this without my knowledge. After a few attempts to resolve and being ignored, my query was picked up by Jas who was very helpful and resolved the issue quickly, submitting a refun... See more

Rated 5 out of 5 stars

Thank you Eugene of happy bags for your efforts in helping to resolve the issue of the online transaction that was made out off my account. Eugene and the team of Happy Bags confirm today that they... See more

Rated 5 out of 5 stars

"I had an issue with my purchase, but Raj from the Escalation Team at Happybagbuys quickly stepped in and resolved it. They approved a refund, and the process was efficient. Great customer service!"

Contact info

4.1

Great

TrustScore 4 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

MONEY TAKEN OUT OF BANK

Can somebody please explain to me why two transactions have been taken out of my bank without my knowledge one for £9.95 and another for £23.43 !!!

October 15, 2024
Unprompted review
Happybagbuys logo

Reply from Happybagbuys

Dear sheila,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@happybagbuys.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Problem addressed

Problem addressed

October 14, 2024
Unprompted review
Happybagbuys logo

Reply from Happybagbuys

Dear Funmi,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@happybagbuys.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Scammers

If you ever used them block your credit card! They will charge you with multiple companies under the same umbrella. When you chat they act like they don’t know each other even when you literally are redirected to the other company. They are also active on FB trying to make you fall for an Korean skincare routine for 2 dollar. Be aware!

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

Big scammers...tried to debit R139 without my consent

Tried to debit R139 from my account. But unfortunately, there were not enough funds. Stop it, scammers. I never consent to ur debit.

August 10, 2024
Unprompted review
Happybagbuys logo

Reply from Happybagbuys

Dear Angel,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@happybagbuys.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Taking money out of my account without…

Taking money out of my account without my consent
Have to cancel my account to stop them
SCAMMERS

July 16, 2024
Unprompted review
Happybagbuys logo

Reply from Happybagbuys

Dear Shane,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@happybagbuys.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look