We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Heading to the Galápagos Islands??? Look no further to help create your perfect itinerary! Nicolas Bayas of Happy Gringo was very knowledgeable in getting us to the many locations and hotels for the... See more
Company replied
Jonathan was excellent with back-and-forth communication and arranging my trip. I needed his help in choosing the right small ship cruise in the Galapagos for me as a solo traveler. He found what woul... See more
Company replied
I think I found Happy Gringo through a TripAdvisor review. Follow-up was timely, but not high pressure. We had a lot of time before our trip, so we started with a few ideas and Jonathan turned those... See more
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Company details
About Happy Gringo Travel
Written by the company
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Contact info
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4.9
Excellent
567 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
October 20, 2025
Reply from Happy Gringo Travel
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. If you ever need anything in the future, don’t hesitate to reach out — we’re always happy to help!
Excellent Service!
Excellent Service!
Nico was very patient as we went back and forth over our itinerary. He listened to our priorities and found a trip that was perfect for our family.
October 20, 2025
Reply from Happy Gringo Travel
Thank you so much for your kind words! We’re so glad to hear that Nico took the time to listen and help you find the perfect trip for your family. Your satisfaction means a lot to us. :)
Maria was very helpful in our trip…
Maria was very helpful in our trip planning and responded quickly and knowledgeably about the questions I had. Great service!
October 20, 2025
Reply from Happy Gringo Travel
Thank you so much for your wonderful feedback! We’re delighted to hear that Majo helped make your trip planning smooth and enjoyable. We’ll be sure to pass along your kind words to her. If you ever need anything or have more questions in the future, please don’t hesitate to reach out. We’re always happy to help!
David listened to our time needs as…
David listened to our time needs as well as our desires for seeing the Galapagos as well as the Amazon and coordinated all that around our budget to plan what looks like an awesome trip. He has been excellent on the follow through.
October 3, 2025
Reply from Happy Gringo Travel
Hi! :) Thanks so much for your kind words. We're thrilled to hear that David helped design a trip that fits your schedule, budget, and travel dreams. Wishing you an amazing adventure in the Galapagos and Amazon!
Jackeline Valarezo was amazing from…
Jackeline Valarezo was amazing from start to finish! Super responsive, detail-oriented, and a joy to work with. She made our whole planning process easy and enjoyable. A total asset to Happy Gringo — highly recommend!
September 15, 2025
Reply from Happy Gringo Travel
Hi! Thanks a lot for your wonderful review 😊 We're so happy to hear that Jacky made your planning process smooth and enjoyable. She’ll be thrilled to know her help made such a great impression! thanks for recommending Happy Gringo!
Jacky was wonderful
Jacky was quick in responding on my initial inquiry and provided all the information to make a decision as I was inquiring 2 options. Everything went smoothly and I felt my inquiries were met with answers in a timely manner.
October 3, 2025
Reply from Happy Gringo Travel
Hi! Thanks so much for your kind feedback 😊 We’re glad to hear that Jacky’s quick responses and helpful info made your planning process easy and smooth. We really appreciate you choosing Happy Gringo!
Jacky was excellent and very helpful!
September 23, 2025
Reply from Happy Gringo Travel
Thank you so much for your kind words! We're thrilled to hear that Jacky was able to assist you and make your experience a great one. We’ll be sure to share your feedback with them :)
Can tailor an Ecuador trip to your needs and budget
I enquired about a few different tours in Ecuador and Happy Gringo were the only company that worked around my needs and tailored a trip for a solo traveler.
I feel safe in my travel plans and although more expensive than intended, I feel like I can relax and have all the hard work done for me.
September 29, 2025
Reply from Happy Gringo Travel
Hi! Thanks so much for your thoughtful review 😊 We're really happy to hear that our team could tailor your Ecuador trip to fit your needs and make you feel confident about your travel plans.
Jonathan was wonderful to organize our…
Jonathan was wonderful to organize our 5D/4N cruise in the Galapagos. He was super responsive to all my emails and provided all the info needed to book our spots on the ship. Happy Gringo gave us the best price out of 3-4 different agencies we contacted.
October 3, 2025
Reply from Happy Gringo Travel
Hi! Thanks a lot for your great review 😊 We’re so glad to hear that Jonathan made your Galapagos cruise planning smooth and easy! and that you got the best deal with us!
Helpful, Patient, and Stress-Free Booking!
It’s been a fantastic experience working with David! Just booked our upcoming trip for 2026. He was so patient and helpful, answering all my questions without any pressure, and following up in a timely manner until I was confident to proceed. He listened to what we wanted, provided a range of budget options and made the whole process stress-free. Highly recommend!
October 3, 2025
Reply from Happy Gringo Travel
Hi! Thank you so much for your kind words 😊 We’re thrilled to hear that David made your booking process stress-free and enjoyable. Can’t wait for you to have an amazing 2026 adventure with Happy Gringo!
Jacky
Jacky was very helpful on the phone and in emails and answered all of my questions in a timely manner.
October 3, 2025
Reply from Happy Gringo Travel
Hi! Thanks for your feedback 😊 We’re glad to hear that Jacky was helpful and responsive both on the phone and by email. We really appreciate you choosing Happy Gringo!
It was so comforting to a trusted guide…
It was so comforting to a trusted guide when picking options for our honeymoon. Nicola was incredibly helpful!
September 23, 2025
Reply from Happy Gringo Travel
Hi! Thanks so much for your lovely review 😊 We’re thrilled that Nicola could help make your honeymoon planning easy and comforting.
Jacky was wonderful in answering our…
Jacky was wonderful in answering our questions promptly and tailoring our trip to our needs and wants.
We are excited for our upcoming journey
September 29, 2025
Reply from Happy Gringo Travel
Hi! Thanks so much for your kind words 😊 We’re thrilled that Jacky could help tailor your trip to your needs and answer all your questions promptly. Wishing you an amazing upcoming journey!
Very excited for the trip!
Happy Gringo staff elaborated, very fast, an attractive travel plan according to my expectations!
September 23, 2025
Reply from Happy Gringo Travel
Hi! Thanks for your great review 😊 We’re so happy to hear our team created a fast and tailored travel plan that met your expectations. Thank you for choosing Happy Gringo!
Happy Gringo was very efficient in planning the trio for us. They gave us great choices and the best price.
Happy Gringo was very efficient in helping us plan the trip. Jacky was working with us and she replies to our questions within minutes both on WhatsApp and email in spite of us being in different time zones. She gave us a very good price for everything we wanted in the trip.
September 29, 2025
Reply from Happy Gringo Travel
Hi! Thanks so much for your kind review 😊 We’re thrilled to hear that Jacky and our team could efficiently plan your trip and answer all your questions quickly. Thank you for choosing Happy Gringo!
Super helpful and nice
Super helpful and nice! As a classic Gen Z phonecall hater, I enjoyed my call with Jonathan :) He had answers about things like wetsuits and bedrooms that I didn't expect him to know off the top of his mind!
September 8, 2025
Reply from Happy Gringo Travel
Hi! Thanks so much for your fun review 😊 We’re thrilled to hear that Jonathan could make your call enjoyable and answer all your questions! Once again, thank you for choosing Happy Gringo!
amazing experience
The agent was extremely helpful, great communication. I had specific requests, he jumped on it immediately, made sure that everything is in the itinerary that we dreamed of. This was the easiest booking and the nicest, most accommodating that I have ever done.
September 29, 2025
Reply from Happy Gringo Travel
Hi! Thanks so much for your wonderful review 😊 We’re thrilled to hear that our team could make your booking easy, accommodate all your requests, and help create the itinerary of your dreams. Thank you for choosing Happy Gringo!
Very personable service
Very personable service, quick reply with all the information needed and more. The payment process ran smoothly. So far all excellent.
September 23, 2025
Reply from Happy Gringo Travel
Thank you for your lovely feedback! We're so glad to hear you had a smooth and positive experience with us. It’s great to know everything has been excellent so far. We're here if you need anything else!
David is the best!
We were very pleased with David and how easy it was to book 3 different tours in the Quito area in late November. We had been looking at various tour companies to arrange private tours with and saw Happy Gringos listed in our Lonely Planet book as one of the best. So far we have not been disappointed with the company.
September 23, 2025
Reply from Happy Gringo Travel
Thank you so much for your kind review! It’s wonderful to know you found us through Lonely Planet and that we’ve lived up to your expectations so far. We truly appreciate your trust in Happy Gringo and hope you have an amazing time on your tours!
Jacky did a wonderful job
Jacky did a wonderful job. She responded to emails quickly, customize our trip to our liking, and overall was great at communicating.
September 23, 2025
Reply from Happy Gringo Travel
Thank you so much for your kind words! We're so glad to hear that Jacky did a great job customizing your trip and keeping communication clear and prompt. If you ever need help planning another adventure, we’re here for you!
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