Happy Houseplants Reviews 

Fantastic customer service! Ran into a little issue with my order that was addressed super quickly and so generously. Bought a Thai Constellation monstera that was very kindly upgraded for free!! Thank you so much Emily - one VERY happy customer for life over here (and one very happy boyfriend once he gets this for his birthday)!! 🤩🪴

Hi there

I just wanted to drop you a message thanking you for delivering my lovely plants today.

They are looking very healthy and were packaged with care and attention.

Thank you so much

Best wishes

Jo

A fantastic cactus. Great service; fast and efficient, with the cactus as described/ pictured. I love it, thank you.

Very impressive company.
Plants are incredibly healthy and reasonably priced.
The plant pots are well made and again reasonably priced.
The delivery was efficient and fast.The products were protected throughout the delivery process.
The telephone queries I had were answered professionally with excellent knowledge and tips.
Thank you so much

The little parlour palm arrived very quickly, carefully packed and in the best of health. Throughout the process, Happy Houseplants kept me fully informed. I shall definitely be back!

My houseplants arrived today, i ordered the cereus peruvianus monstrose & selenicereus wercklei
Two lovely and very healthy plants quick dispatch and well packaged.
Highly recommend Happy houseplants

What a truly great experience with Happy Houseplants. I exchanged messages with Mark regarding a gift and he was happy to write an extended message to the recipient. Mark was incredibly helpful and I would highly recommend Happy Houseplants. Thank you for making the purchasing experience so nice and easy!

Absolutely beautiful plants! All thriving and happy. They arrive beautifully packaged and protected, fantastic customer support too. Highly recommend!

I placed an order with them and paid postage they cancelled the order saying they could not pay the extra postage to the Isle of Wight does not cost much to send 2 small plants to the Isle of Wight. So don’t bother with this company what terrible experience for a first time customer.. DO NOT USE THIS COMPANY !!!!

Packed really carefully for travel all in recyclable and reusable materials.

Great customer service and communication when I had a query over my order.

I couldn’t be happier with the rescue box I ordered. I received 4 beautiful well established plants which after a long drink and slow acclimatisation back to daylight from their journey are now thriving.

I love the advice offered on how to care for my plants.

I would definitely order again.

I was given a gift card to Happy Houseplants which is how I stumbled upon their website. Firstly, they have the most beautiful gorgeous plants that I hadn’t seen in other places! And secondly, when they arrived, they were healthy green shiny plants which is exactly what I expect whenever I get new plants but don’t always get in real! And finally, the team at Happy Houseplants was extremely extremely hands on and so wonderful to talk to for delivery tracking etc. I’m already on the website while writing this looking for my next set of plants!

1 plant lost and another damaged by delivery service. Both were replaced immediately. I now have a houseful of beautiful, healthy plants. Highly recommended.

Absolutely amazing plants! First class service and very fast delivery! Will definitely buy from again xx

Received 2 wonderful plants from happy houseplants. Both are strong healthy and vibrant. The colouring on them is sensational. I will definitely use Happy Houseplants again and will most definitely recommend them

I bought 3 plants about a year ago and they’ve all done amazingly, such strong and happy, healthy plants! They’ve grown from small plants to much larger beautifully lush ones. Happy Houseplants is now my first port of call when I’m looking to buy any more plants. Thank you very much! And also for your email newsletter inspiration, I enjoy opening and having a read, including of the interviews you feature.

I have now bought 3 plants from Happy Houseplants. Each plant is great and they’ve been growing beautifully. Customer service has also been excellent, always quick to reply and very helpful. Delivery was fast.

Order was delayed because the growers "forgot to put item on the truck". Then when my order did arrive to them I was told it was the wrong thing. wouldn't recommend.

Love, love, love Happy Houseplants. The plants are happy and so am I. They arrived very, very well packaged and boxed in perfect condition. They are all thriving - my only problem is that I’m getting addicted and can’t wait to place my next order.

Highly recommended - and I haven’t mentioned the huge choice and great prices.

Excellent quality, lush, healthy plants.

Wide variety to feed plant addiction 😁.

Always well packed, beautiful range of pots.

Recommendation of how to care for plants.

Happy Houseplants definitely has excellent communication.

Emily at Happy Houseplants is very helpful.

Delivery with DPD has also been reliable and efficient.

I ordered 4 plants and three pots - one of the pots arrived damaged - a crack on the pot and marked. Happyhouseplants customer service was extremely disappointing - they explained the glaze would keep it watertight - I said I’d prefer to return as obviously damaged. They said I could return - paying the return costs (for a damaged pot!). They did not reply to my last email. Not what I expected from the reviews. Worst plant company I have ever used. AVOID. Terrible operation and dreadful, rude customer service.