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Hardisty Estate Agents Reviews 

765
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making the entire process much smoother and less stressful. Many highlight individual team members who went above and beyond, providing reassurance and clear guidance at every step. The service is frequently described as excellent, with people appreciating the personalized attention and efficient handling of their needs. Reviewers often mention prompt communication and quick response times, ensuring they were kept well-informed throughout their journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, support, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

Customer communications

Customers consistently report positive experiences with contact, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by ste... See more

Company replied

Rated 5 out of 5 stars

I have been very happy with the service provided, initially by Ben and Luke, then progressed by Lehila. Lehila kept in touch with me, buyers and solicitors throughout the process, which was complicate... See more

Company replied


Company details

  1. Real Estate Agency

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

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4.9

All reviews

(765)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

Joe L was amazing in helping answer all…

Joe L was amazing in helping answer all of our questions and organise our house purchase, he communicated clearly via both phone and email and went above and beyond to get hold of the seller to pass on our offer when we were in a rush to get this across.

He has been so helpful further to our offer being accepted and has provided all the information we have needed, being clear and concise- as first time buyers he has really put us at ease and made our next steps clear x

November 13, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your wonderful review. We’re delighted to hear that Joe L was able to guide you through your house purchase and make the process clear and stress-free, especially as first-time buyers.

We’ll be sure to pass on your kind words to him, he’ll be thrilled to know he made such a positive difference! Congratulations on your new home, and we wish you all the best settling in.

Rated 5 out of 5 stars

We had an excellent experience with Hardisty

We had an excellent experience with Hardisty, Brooke and Luke were so good during the sale process, always available and efficient. Once the offer was accepted Roxy took the process to completion, we were very happy with her as well. Many thanks toall the team!

November 10, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the kind words Victoria, I'm so glad we could help. You know where we are in the future! - Roxy, Luke and the rest of the Hardisty Team

Rated 5 out of 5 stars

Buying a property via the Horsforth branch

I recently bought a property via the Horsforth branch of Hardisty, and they were excellent throughout the process, especially the Sales Progressor, Lehila Owen, who kept me regularly up-to-date and was incredibly helpful. It took some of the stress out of things, and I really appreciated Hardisty's mediation between myself and the seller. Hardisty also worked very efficiently with my solicitor to iron out a few bumps in the road. I would highly recommend them if you're buying a house in Leeds or the surrounding area .

November 6, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the kind review Matt. You were great to work with! All the best for the future and in your new home - Lehila

Rated 4 out of 5 stars

Would recommend the team at Hardisty & Co.

The team at Hardisty are all very good . Lehila guided me through the sale with ease and negotiated my sale with no real problems along the way, the viewings were regular and updated daily .

I would certainly recommend Lehila and Hardisty & Co.

October 17, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the lovely review and recommendation Ann, the team and I really appreciate it - Lehila

Rated 5 out of 5 stars

Paul Jennings from Hardisty was superb…

Paul Jennings from Hardisty was superb throughout the sale and hugely supportive during a stressful process. I cannot recommend Hardisty highly enough, the whole team have been completely professional, effective efficient and prompt in all things. Everything you would want an Estate Agent to be. Thankyou so much Danny Jack Paul and Luke !

October 31, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much Susan for the review. I’m really happy that we managed to get everything over the line in the end. All the best for the future. Paul

Rated 5 out of 5 stars

Full marks!

Thank you to Jack at Hardisty who kept me splendidly informed during the process of selling my property. We have now 'sold' stc and I look forward now to 'working' with his colleague Lehila. Full marks!

November 6, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Stephen, you're in good hands with Lehila. All the best - Jack

Rated 5 out of 5 stars

Really helpful as a first-time buyer

It started with Luke who was really helpful in sorting viewings at several properties listed with Hardisty, then the initial offer.

Once accepted, I was passed onto Roxy. She was excellent with keeping me updated with the chain and what was happening, as well as chasing solicitors to get things moving. It may have taken a while but Roxy's persistence helped to get things over the line.

October 31, 2025
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Reply from Hardisty Estate Agents

We really appreciate the lovely review Matthew, and your kind words. We wish you all the best for your future, Roxy & Luke

Rated 5 out of 5 stars

Jack's & Hardisty

Jack's been great with us, helping us buy our first home.

Really good communication, very helpful and straightforward.

November 5, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Will, all the best - Jack

Rated 5 out of 5 stars

Fantastic estate agents.

Jack and the team have been fantastic!
Highly recommend if you're selling your property.
I would definitely use them again given the chance.
Thank you for your hard work and professional service.

November 5, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Leigh, all the best - Jack

Rated 5 out of 5 stars

The team at Hardisty are very good but…

The team at Hardisty are very good but it was Jack who guided me through the sale with ease and negotiation my sale with no complications, the viewings where regular and updates daily .

I would certainly recommend Jack and Hardisty

Much appreciated

Glenn

November 4, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words Glenn, it was a pleasure working with you! - Jack

Rated 5 out of 5 stars

Downsizing at 80!

Moving house is definitely a most stressful experience, especially at 80, but I have nothing but praise for Hardisty. They made the selling part of the process as easy and comfortable as possible . The photos were beautiful and the house realistically priced so it was sold within days. From then on I felt really supported by the excellent staff who were always there for me. Thank you Hardisty and Co!

October 1, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind words. We’re so pleased we could make your move a little easier and support you throughout the sale — from everyone at Hardisty & Co!

Rated 5 out of 5 stars

Very impressed with Lehila Owen in her…

Very impressed with Lehila Owen in her commitment to getting my flat sale across the line. Thank you so much for putting up with some awful solicitors on both sides and regularly chasing us all down to get the sale completed. I'd also like to thank Georgina Carroll for her proactive approach in dealing with a last minute flood (!) in the property.

September 29, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review, it was certainly extremely difficult, I'm so glad our resilience paid off eventually. Thank you for trusting us with the sale, we wish you all the best - Lehila & Georgina

Rated 5 out of 5 stars

Jack Barry was brilliant all the way…

Jack Barry was brilliant all the way through what turned out to be a long process. He kept us informed and up to date at all times meaning I never had to worry about chasing for updates. Great service all round.

October 27, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your kind feedback! We’re delighted to hear that Jack provided consistent support throughout the process and kept you fully informed. We’ll be sure to pass on your praise — he’ll be thrilled!

Rated 5 out of 5 stars

Great experience!

I had the best experience with purchasing my home through Hardisty. I dealt with Brooke initially and then my purchase was passed to Roxanne. Both were absolutely incredible from start to finish. They made what’s a very stressful and anxious time a much much more pleasant experience. I would like to thank all the staff at Hardisty for the work they put in. I will be forever grateful.

October 22, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely words Luke! It truly means a lot to hear that you had such a positive experience with us. It was a real pleasure helping you through your home purchase, and I’m so glad we could make the process a little smoother for you. I’ll be sure to pass your kind feedback on to Brooke and the rest of the Hardisty team. Wishing you all the happiness in your new home!

Rated 5 out of 5 stars

Incredible estate agents

Incredible estate agents - can't recommend highly enough. We felt well supported from the very first call to enquire about a valuation, had a speedy sale due to great marketing, and whenever we had an issue with another part of the chain or solicitors the team at Hardisty were fabulous in helping resolve. Specific thanks to Kat, Luke, Brooke, Georgina and Roxy.

October 17, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Amazing to hear you had such a great experience! Thanks for trusting Hardisty with your sale - The Team

Rated 5 out of 5 stars

Excellent house purchase experience

Roxy was my point of contact through to completion for my house purchase and I’m not sure I would have got through it without her! I had a few issues with my sale (not through Hardisty) and Roxy was incredibly helpful and supportive throughout the whole thing. She was always available to talk and also kept me up to date with everything regarding my purchase to make sure everything ran as smoothly as possible in some difficult circumstances. Couldn’t recommend Roxy and Hardisty enough - thank you!

October 20, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review Karen! It was an absolute pleasure helping you through your purchase, and I’m so glad I could support you along the way — especially with the tricky parts of your sale. I’m thrilled everything came together in the end, and I hope you’re really happy in your new home. Wishing you all the very best for the future!

Rated 5 out of 5 stars

Luke was very professional

Luke was very professional. I sold my home within a few weeks.
I'm grateful for Luke's support and keeping me updated regulalrly.

October 23, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words Kate, best of luck with the move! - Luke

Rated 5 out of 5 stars

Excellent communication and professionalism

Hardisty have been excellent with all communication and chasing amidst an extremely tricky chain, Lehila in particular has endeavoured to follow up all enquiries and keep the chain moving. They were much more attentive than any of the other estate agents in the chain and were always polite and professional in all respects. Thanks for all your patience in life’s most stressful process!

October 17, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the lovely review, Deborah. Completion day was so rewarding and I'm so glad I could be there to reassure you throughout the very, very long process! Wishing you all the happiness in your new home, you deserve it - Lehila

Rated 5 out of 5 stars

Ben was absolutely brilliant

Ben was absolutely brilliant! I had a few viewings with Hardisty and Co to purchase my first property. Ben led my last viewing in Horsforth with great knowledge and expertise of the property itself and the area. He was very honest about the pros and cons which gave me confidence and trust. I have now purchased this property and know that if I require any further support or guidance then I can always count on him and the rest of the team at Hardisty and Co! Huge thank you for Ben in assisting me with my first purchase. Couldn’t recommend him enough.

October 15, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks so much for the feedback! I’m really glad I could help you secure your first property – it was a pleasure working with you! - Ben

Rated 5 out of 5 stars

Just a quick thank you to Lehila and…

Just a quick thank you to Lehila and the rest of the staff at the Horsforth branch.
Kept us informed and looked after our house move brilliantly.

September 26, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Mark, hope you love your new home! - Lehila

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