Banner for Hardisty Estate Agents

Hardisty Estate Agents Reviews 

764
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making the entire process much smoother and less stressful. Many highlight individual team members who went above and beyond, providing reassurance and clear guidance at every step. The service is frequently described as excellent, with people appreciating the personalized attention and efficient handling of their needs. Reviewers often mention prompt communication and quick response times, ensuring they were kept well-informed throughout their journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, support, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

Customer communications

Customers consistently report positive experiences with contact, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by ste... See more

Company replied

Rated 5 out of 5 stars

I have been very happy with the service provided, initially by Ben and Luke, then progressed by Lehila. Lehila kept in touch with me, buyers and solicitors throughout the process, which was complicate... See more

Company replied


Company details

  1. Real Estate Agency

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

764 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(764)

284 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recently completed on our house…

We recently completed on our house sale. Hardisty have been excellent throughout the whole process. Luke and Roxy in particular were excellent as our negotiator and sales progressor. They were always available, very polite abs knowledgeable and always had us as customers at the forefront of any decisions.
Hardisty and the great team meant we completed with 12 weeks and everything went very smoothly.
Thank you once again!

December 12, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your lovely review, Campbell. It was a pleasure working with you, and we’re delighted everything went smoothly from start to finish. Thank you for trusting Hardisty and our team — we wish you all the very best. Roxy and Luke

Rated 5 out of 5 stars

A great experience

We purchased our property a few weeks ago through Hardisty and couldn't recommend them enough! We had Roxy as our sales progressor and she was great, she was always polite, responded to us in a timely manner and was happy to answer any questions we had. The whole team at the Horsforth branch were brilliant from start to finish. Thank you Roxy and the rest of the Hardisty team, hope you all have a lovely Christmas! 😊

November 21, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your lovely review, Jess! It was a pleasure helping you with your purchase, and I’m really pleased you had such a positive experience. I’ll be sure to pass your kind words on to the rest of the team. Wishing you all the best in your new home and a very lovely Christmas! - Roxy

Rated 5 out of 5 stars

Very easy sales process so far

Very easy sales process so far. Jack at Horsforth has been very communicative and always quick to respond. All communications have been clear and helpful with all the relevant info explained succinctly and right people put in touch. Thank you for making the process stress-free!

December 10, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for the kind words Vanessa, glad we secured you your first home! - Jack and the rest of the team

Rated 5 out of 5 stars

After renting houses for almost thirty…

After renting houses for almost thirty years, we finally found a place we wanted to call home. But buying a house is very different and much more complex - we quickly found ourselves being somewhat overwhelmed with everything! That’s when we realised how lucky we were to be buying through Phil and the team at Hardisty. We were lost and they helped us to find our way by recommending a great surveyor, connected us with a terrific solicitor, and always being available to give us much needed support and guidance along the way. Thanks again, Phil and everyone at Hardisty for helping us to find our first and forever home.

November 26, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Hi Ian, 
Thanks so much for the lovely review! 😊
It means a lot that we could make the whole buying process feel a bit less stressful. We know it can be a maze at times, so we’re thrilled the recommendations and support along the way helped you.
Wishing you all the best as you settle into your new home — here’s to it being your first and forever one!
Thanks again for choosing us!
— The Hardisty Prestige Team

Rated 5 out of 5 stars

I can’t recommend the team at Hardisty…

I can’t recommend the team at Hardisty enough.
I’d chosen Hardisty to sell my Mum’s house after visiting a number estate agents on New Road Side and was struck by the team in the Hardisty office. I really felt that I wanted prospective buyers for the house to feel the same way.
I wasn’t disappointed.
The house sold relatively quickly but then probity and managing the chain took a while before completion.
Roxy was invaluable in helping to keep things on track and actually helped manage both the chain and solicitors at our end.
We had lots of queries to sort from folks in the chain and Roxy communicated efficiently and was always measured and tolerant.

Thank you so much.

November 21, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your wonderful review. It was a pleasure supporting you through the sale of your mum’s home, especially with the trickier parts of the chain. I’m really glad I could help keep everything moving and communicate clearly throughout. We truly appreciate you choosing Hardisty, and I’m always here if you need anything in the future.

Rated 5 out of 5 stars

Brilliant service

It has been an absolute pleasure dealing with all the staff at Hardisty and Co when I have liaised with them on my son's behalf.
Special shout out to Jack Barry who has been invaluable in his help and has kept us informed every step of the way and has always followed up on our queries. Jack was very professional, courteous, knowledgeable and cheerful whenever we have spoken.
Thank you

December 4, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks you so much for the lovely words, I'm glad we found your son his first home - Jack

Rated 5 out of 5 stars

We recently purchased a property…

We recently purchased a property through Hardisty & Co, Roxanne was our main contact and always kept us up to date with the status of the purchase. Roxanne was always on hand to help with any enquires and provided an excellent service! Thankyou :)

November 28, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks so much for the review Robyn! It was a pleasure to help and I wish you all the best in your new home. Have a lovely Christmas! Roxy

Rated 5 out of 5 stars

Made it happen!

The team at Hardisty Prestige, although not our agents, made it happen. There were times when it looked like it would not due to a complicated chain but Phil and Josh were always available and always on it! Massive thanks for getting us over the line!

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service & quick sale

Not the best time of year to put a property on the market but had plenty of viewings, all accompanied by the agents due to work and other commitments, and sold in just over a week. Great communication from Jack who gave feedback after each viewing.

December 1, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for the kind words, Karen, glad we secured a sale and your onwards purchase so quickly - Jack

Rated 5 out of 5 stars

Hardisty have done a great job selling my Mums house.…

Hardisty have done a great job selling my Mums home in Horsforth. The team I have dealt with, primarily Jack, Ben and Mollie have acted in a very professional but friendly way and have always been quick to respond to any questions. Also impressive is their follow up and insightful feedback on accompanied viewings, and the provision of excellent marketing photographs. I would recommend Hardisty to anyone in need of a great estate agent.

December 1, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for the kind review Jo, I’m glad we married up a buyer to a house I’m sure will be cherished - Jack

Rated 5 out of 5 stars

Great Support on our House Sale

The Hardisty team did a great job in getting the sale of our property over the line after a few false starts with some prospective buyers backing out.
When we did finally have some firm interest, discussions with Luke helped us achieve the best price for the property.
After the agreement of the sale, Lehila progressed the close out and was in touch on a regular basis to ensure we kept things moving forward and was very helpful with pushing the buyers solicitors who were not very responsive!
All in all, a positive experience & outcome to allow us to sell the house.
Thanks to the Team at Hardisty for getting things closed out.

November 27, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for the review John, I'm so glad we could help and make the process a bit easier for you and Dawn. It was a pleasure - Luke, Lehila and the rest of the team!

Rated 5 out of 5 stars

We found buying through Hardisty a very…

We found buying through Hardisty a very good experience, initially Brooke and then Lehila were on the ball with communication, very helpful with questions, chasing up solicitors etc.

Thanks
Nathan & Emma

November 21, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you for the lovely words! You're more than welcome, have a lovely Christmas in your new home - Lehila

Rated 5 out of 5 stars

Good communication contact

Good communication contact. Regular updates welcomed and chased up parties when needed.

November 26, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for such a kind review, enjoy your new home! - Hardisty's

Rated 5 out of 5 stars

Expert care from Joe

Joe guided us through the house buying process expertly and with care from start to finish.

October 27, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your lovely review. It was a real pleasure helping you through the buying process, and I’m glad to hear you felt well supported from start to finish. Wishing you all the very best in your new home. If you ever need anything in the future, you know where to find me!
- Joe

Rated 5 out of 5 stars

Great support throughout

Really grateful to everyone at Hardisty for their support throughout the process. Kat on the valuation side, Brooke on sales and Lehila on sales progression were all fantastic to deal with and really responsive throughout. Lehila also really helped to move things forward over several weeks during the sales process. Thanks to you all. Would highly recommend.

November 21, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for the kind words Rachel, it was far from easy but we made it! - Lehila & Team

Rated 5 out of 5 stars

Roxanne of Hardisty was wonderful…

Roxanne of Hardisty was wonderful getting me all the information I needed in a very short time. She has coordinated the sale brilliantly with everyone in the chain. I sold my house within 2 weeks with Hardisty.

November 24, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you for your kind words Adel, I’m very pleased we pushed your sale through so quickly. Wish you all the best, Roxy

Rated 5 out of 5 stars

I recently sold my property and…

I recently sold my property and purchased a new home through Hardisty and Co and I couldn’t be happier with the experience.

From the very beginning, the team was professional, knowledgeable, and incredibly supportive.
They kept me informed at every stage, answered all my questions promptly, and made what could have been a stressful process feel smooth and straightforward.
Their attention to detail and commitment to getting the best outcome for me was exceptional.

I highly recommend Roxy to anyone looking to buy or sell a property for great service

November 20, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for the lovely review Emma! I’m so happy we managed to get it through within 2 months of offer accepted. Have a nice Christmas in your new home! Roxy

Rated 5 out of 5 stars

Hardisty went above and beyond DAILY!!!

Hardisty have been fantastic from start to finish. From the moment Kat arrived for my valuation I knew I was in safe hands. Three valuations from 3 agents and I knew Kat was the right person to go with. The honesty, the personal approach and the knowledge of the area was second to none ! From that appt to photographs, to viewings, to progressing through to completion I was accompanied every step of the way from the Hardisty team. Unfortunately I had two fallen through sales but Paul was superb from the moment he picked up the phone to me with the first offer. When unexpected things happen in the process of buying a house. Paul explained the action plan and it worked out very well every time we made a change. Paul without fail called every week with updates and as the property was vacant Kat checked the property bi-weekly if not weekly. The whole team went above and beyond and I wasn’t just another customer to obtain commission from. I was a client, guided, supported and respected. I cannot thank the team enough from Luke, Georgina, Brooke and all other team members that took my phone calls were amazing. Oh and to also point out if you got this far. Their fees were highly competitive. Yippeee I have completed the sale of my beloved home and the next owner can make their own memories behind what was my front door. 🙏❤️🙏

November 14, 2025
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your review. I’m truly grateful you chose Hardisty, and it means a great deal to hear how supported you felt throughout the entire journey - Paul and the team!

Rated 5 out of 5 stars

Fabulous service from Roxy at Hardisty

Fabulous communication and service from the team at Horsforth. Roxy handled our purchase and was supportive and professional throughout, particularly in communicating with our solicitor to move things along quickly. The service we received alleviated many of our worries during this stressful time. Thank you Roxy!

November 6, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

I really appreciate the lovely review, Ruth! Thank you so much for your kind words, and I’m very pleased it all went through in the end. All the best, Roxy

Rated 5 out of 5 stars

Joe L was amazing in helping answer all…

Joe L was amazing in helping answer all of our questions and organise our house purchase, he communicated clearly via both phone and email and went above and beyond to get hold of the seller to pass on our offer when we were in a rush to get this across.

He has been so helpful further to our offer being accepted and has provided all the information we have needed, being clear and concise- as first time buyers he has really put us at ease and made our next steps clear x

November 13, 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your wonderful review. We’re delighted to hear that Joe L was able to guide you through your house purchase and make the process clear and stress-free, especially as first-time buyers.

We’ll be sure to pass on your kind words to him, he’ll be thrilled to know he made such a positive difference! Congratulations on your new home, and we wish you all the best settling in.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look