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Hardisty Estate Agents Reviews 

764
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making the entire process much smoother and less stressful. Many highlight individual team members who went above and beyond, providing reassurance and clear guidance at every step. The service is frequently described as excellent, with people appreciating the personalized attention and efficient handling of their needs. Reviewers often mention prompt communication and quick response times, ensuring they were kept well-informed throughout their journey.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, support, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

Customer communications

Customers consistently report positive experiences with contact, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by ste... See more

Company replied

Rated 5 out of 5 stars

I have been very happy with the service provided, initially by Ben and Luke, then progressed by Lehila. Lehila kept in touch with me, buyers and solicitors throughout the process, which was complicate... See more

Company replied


Company details

  1. Real Estate Agency

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

764 reviews

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4.9

All reviews

(764)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth process

Jack and Roxy managed our sales process very effectively. Communication was good during both the viewings phase and the transaction. Thank you.

January 16, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review Matt, we’re really pleased we completed your sale for you and we wish you all the best. Roxy and Jack

Rated 5 out of 5 stars

smooth purchase

Bought my first home via Hardisty's, a very pleasant and easy experience. Communications as a whole and from my sales progressor Roxanne Lilley were quick and helpful.
Overall very happy and would definitely use them in future!

January 16, 2026
Unprompted review
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Reply from Hardisty Estate Agents

I’m so pleased you’re happy with our service, Ali! Thank you for your kind words and we wish you well in your new home. Roxy

Rated 5 out of 5 stars

Jack has been so helpful whilst my…

Jack has been so helpful whilst my property has been on the market with regular updates and general advice. Really appreciate all his hard work and being so prompt with communication.

January 19, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Hi Megan, thanks for the kind words, it’s been a pleasure working with you. All the best,
Jack

Rated 5 out of 5 stars

Great experience with Hardisty

Great experience with Hardisty, especially Jack Barry. He was always responsive, friendly, and professional throughout the process. Communication was excellent, and he coordinated everything smoothly with the seller. Highly recommended – thank you, Jack!

January 15, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks Ghazaleh, glad we finally found you a home. It’s been a pleasure! - Jack

Rated 5 out of 5 stars

Great Service

Despite being involved in a chain which included some inept conveyancing solicitors, Lehila Owen was supper efficient, responsive and helped the process through to completion.
I would recommend her & Hardisty to any prospective clients.

January 12, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your kind words Stephen! So happy we got there in the end despite the challenges with the conveyancing solicitors. Wishing you all the best in your new home - Lehila

Rated 5 out of 5 stars

Sale of house in Rodley

I recently sold my rental house in Rodley, using Hardisty's. Having sold a number of time's over recent years I can honestly say Hardisty's we're very professional and worked throughout the sales process. From Danny's valuation, Ben's sales/viewings and Roxy's post sale they were all great. Not living locally, they were happy to do things outside of their role such as checking heating systems, taking meter readings, etc.

Moreover, unlike a lot of estate agents, Roxy is a dedicated post sales person, who gave me weekly updates and an alternative route to contact the buyer/his solicitor when there were any issues.

I would definitely recommend them.

January 9, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your lovely review, Mark. It was a pleasure working with you on the sale, and I’m really pleased you felt well supported throughout, especially being non-local. I’ll pass your kind comments on to Danny and Ben. Thanks again for the recommendation, Roxy

Rated 5 out of 5 stars

Finally secured our move in December…

Finally secured our move in December 2025 after a drawn out process, which Hardisty managed throughout. Lehila Owen kept the chain active when our buyer pulled out, enabling us to find a new buyer and keep things on track. We were also able to view the house before it went to onto the market, enabling us to secure the deal early.

Buying a house is always a long and stressful process but Hardisty spoke to all parties and kept things moving, ensuring we moved on our agreed moving date.

December 12, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the kind review, Dave! So glad everything fell into place for you eventually! All the best - Lehila

Rated 5 out of 5 stars

We had a really good experience with…

We had a really good experience with Lehila as sales progessor for our purchase. Communication was clear throughout, Lehile was responsive and helpful whenever we had questions. The process felt well managed, which helped reduce our stress during what can be a complicated process, especially for FTBs. Would happily recommend.

December 12, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a lovely review Sarah, I'm so glad it was a smooth process for you. Hope you love your new home! - Lehila

Rated 5 out of 5 stars

Roxanne was fantastic throughout the…

Roxanne was fantastic throughout the process of selling my home. Always answered my queries quickly and efficiently. Thankyou so much for your service Roxy xx

December 19, 2025
Unprompted review
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Reply from Hardisty Estate Agents

I’m so happy we got your sale through in the end. Thank you so much for the lovely review and I hope you had a good Christmas in your new home, Roxy.

Rated 5 out of 5 stars

Fantastic service

From first putting an offer in to moving in 6 months later, I was always kept up to date and reassured that things were progressing from Roxy at Hardisty and Co. With being a first time buyer, I wasn’t too sure about the whole process but Roxy was always able to answer any questions I had and nothing was ever an issue. Can’t thank you enough for helping alongside both solicitors to get me moved in before Christmas!! You’re a star

January 5, 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review, Sam! I’m so pleased we got there in the end, and I wish you all the best in your new home. We’re always here if you ever need anything in the future, Roxy.

Rated 5 out of 5 stars

Roxy stuck by us during a long and…

Roxy stuck by us during a long and drawn out purchase process. It was good to build a working relationship with her on behalf of Hardisty. When it mattered she went out of her way to progress things. Much appreciated. Thank you :)

November 24, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the review, Adam! I’m so glad we got there in the end and I hope you’ve had a lovely Christmas with your new family. Wish you all the best, Roxy

Rated 4 out of 5 stars

Great!

Overall, we had a great experience. The valuation stage was very thorough, the selling stage was painless, with the team handling everything for us including viewings and the progression stage went as well as it could, with the team supporting us with several unexpected complications along the way. We didn’t give 5 stars as some discussions with our buyers could have been handled better but we still managed to get our dream home at the end of it. Thanks team!

November 21, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind review Sally, I'm glad we could find you a buyer so quickly and also help facilitate your onwards purchase! Wishing you every bit of luck in your new home - Luke, Roxy and the rest of the Hardisty team

Rated 5 out of 5 stars

Outstanding service

Always polite, friendly and helpful. If Jack wasnt available he always returned calls. Very knowledgeable

December 23, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind review Kathryn, I'm glad we could help make the process easier - Jack

Rated 5 out of 5 stars

House purchase

Throughout the process from initial viewing to purchase. All enquiries were carried out efficiently. Including second and third viewings. Also any questiones that were needed to be put to vendor were normally answered same day. If left voicemail was also dealt with at earliest opportunity. All staff that I spoke to were very friendly which makes the whole process alot less stressful

December 1, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind review Paul, best of luck with your new home! - The team at Hardisty

Rated 5 out of 5 stars

Successful flat purchase

From Luke in sales to Roxanne helping guide the purchase through, the team have been great. It was in theory a simple purchase which then took some time due to the fact this was a flat. Roxanne was across this throughout and very helpful, would recommend Hardisty.

December 15, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks Claire, for the lovely review. We wish you all the best and hope you have a lovely Christmas in your new home! - Roxy and Luke

Rated 5 out of 5 stars

We’ve just sold our house with Hardisty…

We’ve just sold our house with Hardisty in Horsforth and they have been amazing from start to finish. The whole team are knowledgeable and always happy to help. We couldn’t have asked for more from our Sales Negotiator, Luke. He kept us informed every step of the way and responded to any queries promptly. Selling a house can be a stressful time but Luke and the team at Hardisty have really made it all feel easier and friendlier and we would highly recommend them.

December 16, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much Michelle, it was a pleasure to help you both sell your home and I'm glad we could help it feel that bit calmer! Have a lovely Christmas. - Luke and the Hardisty team

Rated 5 out of 5 stars

All good so far

Not yet completed but the process with Hardisty so far has been smooth. Their communication (particularly from Jack Barry) has been efficient and they are willing to go the extra mile to help us out. Would recommend based on our experience so far.

December 16, 2025
Unprompted review
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Reply from Hardisty Estate Agents

It’s been an absolute pleasure dealing with you and Ellie, all the best and have a great Christmas – Jack

Rated 5 out of 5 stars

Lehila, fantastic sales progressor

The sheer effort of Lehila, one of the sales progressors at the Horsforth branch was phenomenal. We were in the middle of a chain of 6 ( and one sale also had to purchases). There were delays and issues along the way but throughout Lehila's professionalism shone. She worked tirelessly to get the completion across the line keeping in touch with other agents, our buyer and solicitors . All in all Lehila was amazing!

We'd also like to say how fantastic Jack, our Sales advisor was who was always on hand with expert advice to guide us.

Hardisty Horsforth were fantastic throughout and we'd highly recommend them!

December 15, 2025
Unprompted review
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Reply from Hardisty Estate Agents

We loved working with you too Sarah! We’re so pleased everything completed just in time for Christmas. Thank you so much for your kind words, Jack and I really appreciate them. You already know that if you need help with anything in the future, we’re always here. Thank you again, and Merry Christmas - Lehila & Jack

Rated 5 out of 5 stars

Sales Progression from the best

Having just gone through a house purchase and sale I can honestly say that having Lehila and the team at Hardisty help navigate the progression was an absolute dream.
Lehila, from the start gave an impeccable service to us. She checked in weekly without fail, helped liaise with the vendor and also chased the solicitors and other parties in the chain.
We were so grateful to have her on board and would not think twice to using Hardisty again (which I hope I won’t need for a long time!), or to recommend to family and friends.
Professional, reliable, empathetic and supportive throughout.
Thankyou

November 27, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your recommendation and your lovely feedback, it’s genuinely appreciated by myself and the team. Wishing you all the very best in the future, and please don’t hesitate to get in touch if you ever need anything! - Lehila

Rated 5 out of 5 stars

Lehlia was so amazingly helpful…

Lehlia was so amazingly helpful throughout the whole process of selling my house. It's a stressful thing to go through but she made it so much easier and was always available to answer my questions.

December 16, 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review, it was lovely to work with you - Lehila

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