This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more
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Unfortunately, not a GOOD review as not a good experience TBH.
The whole process took from 12th August until last week in total.
Poor communication, not just from estate agent to ourselves, but from estate agent to and from solicitors.
Being repeatedly asked for things we had already supplied, delays in responding and little updates in progress proved frustrating. We wont name individuals for we feel it is simply the office in general. Would not use Hardisty again nor Holden Smith solicitors!

Reply from Hardisty Estate Agents
Jack was great throughout the process of finding a house, putting in an offer and it being accepted. Quick, efficient and friendly. Also a big shout out to Andrew for showing me around the property’s and always making it fun.

Reply from Hardisty Estate Agents
Selling a property is rarely if ever a smooth or painless process, but our experience was pretty good, and Roxanne Lilley, who handled it through to completion, and Jack Barry, who looked after the initial sale and listing, were particularly helpful, and communicated well.

Reply from Hardisty Estate Agents
Great service from Luke Gathercole. Very efficient and professional. I would recommend him highly.

Reply from Hardisty Estate Agents
We found the communication during our house move to be first class. Roxy, in particular, was always available to answer any questions and she helped guide through the whole process.

Reply from Hardisty Estate Agents
Lehila was very helpful throughout the process and always available to answer any questions or queries we had. Would highly recommed.

Reply from Hardisty Estate Agents
Our experience with Hardisty as first-time buyers was excellent. We really appreciated the weekly update calls and felt supported whenever we had any queries. Thanks to Chloe and the team for ensuring the whole process ran smoothly.

Reply from Hardisty Estate Agents
We had a fantastic experience with Hardisty estate agent from start to finish, in particular Roxanne who dealt with the sale of our house. She was professional, knowledgeable, and genuinely cared about making the process as smooth and stress-free as possible. Communication was excellent throughout, we were kept informed and any questions we had were answered promptly and clearly.
We felt supported and confident at every stage of these process. I wouldn’t hesitate to recommend Hardisty to anyone buying or selling a property. A brilliant service, thanks so much!

Reply from Hardisty Estate Agents
Luke Gathercole was very quick and efficient at dealing with an offer we made on a property. He was open and honest in his dealings with us. Because we were trying to buy in a competitive market we are confident that Luke’s actions were a key factor in securing the house we wanted to buy quickly and for a fair price. Thank you Luke.

Reply from Hardisty Estate Agents
I recently sold my house with Hardisty Estate Agents and honestly couldn’t recommend them enough. All the office staff were great but Danny and Chloe in particular were both absolutely fantastic from start to finish.

Reply from Hardisty Estate Agents
Very professional service from Jack Barry who showed me around the properties and afforded me plenty of time to view. He was pleasant and very helpful.

Reply from Hardisty Estate Agents
Our house buying journey started in March 2025 when our offer was accepted. All the staff at Hardisty in Horsforth, Leeds were friendly and professional. Unforeseen problems with the sellers’ onward purchase meant that we only completed in January 2026, but throughout, Phil at Hardisty Prestige kept in touch with me, keeping me up to date with what was happening and facilitated the whole process.
I would not hesitate to recommend Hardisty/Hardisty Prestige to anyone wanting to buy or sell a property.

Reply from Hardisty Estate Agents
Excellent experience with Hardisty, particularly with Jack Barry. Communication was very good, with updates through email, calls and texts. We are SSTC after just two weeks and also managed to negotiate the purchase of a house through Hardisty at the same time

Reply from Hardisty Estate Agents
As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us through the next steps and checks and finally confirming the sale to have gone through and take the property off the market. Excellent service. All within 1 week. Always quick to respond and on hand to help with queries.

Reply from Hardisty Estate Agents
Jack has been amazing from start to finish, an absolute pleasure to work with and a credit to Hardisty and team. Thank you for all your support.

Reply from Hardisty Estate Agents
Jack has been helpful throughout the process. Very clear and eased it to the next stage

Reply from Hardisty Estate Agents
Fantastic experience with Hardisty & Co. Jack Barry was brilliant throughout the viewings and made the whole offer process smooth and stress-free.

Reply from Hardisty Estate Agents
The whole process from start to finish in a nutshell was painless, Hardistys had sold next door and one on the next street , they chase everyone for you a special thanks to
Roxanne Lilley
👌👌👌
⭐️ ⭐ ⭐ ⭐️ ⭐️

Reply from Hardisty Estate Agents
We have recently completed a sale with Hardisty and the service was brilliant. Lehila was always available when we needed her and kept us informed at all times of the progress of the chain. I would definitely use Hardisty in the future and can't thank them enough for their help throughout the process.
Thanks again Lehila

Reply from Hardisty Estate Agents
Roxxane who was dealing with my property was excellent. I always felt like I was in the loop with frequent updates, and was prompt to answer any questions or deal with any of my queries. All in all, I definitely feel like she helped speed things up regarding the purchase of my property. Couldn't recommend enough.

Reply from Hardisty Estate Agents
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