Harkel Reviews 

155
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Have ordered with them previously with no problems. This time I ordered in October over 200 pounds worth as I needed to geta few sizes to try in various bits from tops to dresses. I purchased through... See more

Rated 1 out of 5 stars

Very dodgy company! I previously ordered with them before their 're-vamp' and they had cute clothing. Ever since they changed, they have become very shady. I noticed this when I saw they used unc... See more

Rated 5 out of 5 stars

Love, love, LOVE Harkel!! Gorgeous quality & designs, organic, & with a perfect fit. You couldn't ask for nicer people to deal with. There were complications with my order due to VAT changes into... See more

Company replied

Rated 5 out of 5 stars

Placed my first order to a BFPO address, brilliant because not everywhere will deliver to BFPO. Post does take longer to get here, but I had started to worry because I saw the website was down etc. Y... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Harkel is an exciting new brand with a fun and feminine twist. Let your style express your unique personality.


Contact info

3.0

Average

TrustScore 3 out of 5

155 reviews

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3.0

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(155)

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Rated 5 out of 5 stars

Update: Customer Service is Fantastic!!!

I ordered a Pinafore dress and it was delivered to someone in an entirely different state. However, once I contacted the Harkel help team, I was greeted with two very kind and helpful representatives. They were very attentive and gave me answers within only a couple of days. They went beyond my expectations in terms of customer service and I received my package on time; one day early, in fact! I commend the Harkel team and I will be ordering from them again :).

Thank you, Harkel Team!

July 3, 2020
Unprompted review
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Reply from Harkel

Hi Corbyn,

I'm so happy that the Harkel Help team were able to help turn this around for you. Sometimes couriers do confusing things but luckily we can get issues like this resolved.

We're so happy that you got the order before the expected delivery time and would love to hear your feedback on Instagram (@harkelclothing) if you use it :) Maybe even some cute photos if you're feeling up to it :)

We can't wait to see you again soon <3

Sarah x
Harkel Help Team

Rated 5 out of 5 stars

Lovely dress

Just bought my first dress from this company . As I was unsure on sizing I emailed customer services and got a prompt reply. Ordered the dress on Wednesday and it came on Friday. The fit is spot in and material is excellent quality. Thank you. Will definitely be buying again

June 28, 2020
Unprompted review
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Reply from Harkel

Thank you so much for your super kind review and we're so happy that you love your new dress :)

We can't wait to see you again soon :) <3 x

Rated 5 out of 5 stars

I bought the best jumpsuit from Harkle

I bought the best jumpsuit from Harkle. I also spoke to them on social media and they were great!

June 22, 2020
Unprompted review
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Reply from Harkel

Thank you so much for your super kind review Jessica :) If you ever feel up for it, we would love it if you could share a photo of your favourite outfit on Instagram :)

Hopefully see you soon! <3 x

Rated 5 out of 5 stars

Lovely

Lovely, quirky and good quality clothes for a good price.
My cat is also made up with the box the clothes comes in, she sleeps in it every day
Thank you 😊

June 18, 2020
Unprompted review
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Reply from Harkel

Hi Franceska,

Thank you so much for the super kind review! Even more pleased that your cat loves the box!! <3

We really hope to see you again soon :) <3 x

Rated 5 out of 5 stars

Really lovely

Really lovely, good quality clothing.

June 18, 2020
Unprompted review
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Reply from Harkel

Thank you Gemma for your lovely review :) We really hope to see you again soon! <3 x

Rated 5 out of 5 stars

Amazing :) :) :)

Amazing!
Beautiful quality and proper sizes! A 12 is an actual 12 :) Excellent quality material and the box and presentation is just fantastic. I will certainly use them again

June 17, 2020
Unprompted review
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Reply from Harkel

Hi Rebecca, thank you so much for your amazingly kind review :) I'm so glad that everything fit perfectly, I'll let our design team know as they will be over the moon with your feedback :)

We really hope to see you again soon! Sarah <3 x

Rated 5 out of 5 stars

I've bought quite a few pieces from…

I've bought quite a few pieces from Harkel, and they are all gorgeous and fantastic quality. Unfortunatly I had to return one item due to size, but the returns process is super simple, and their customer service is top notch. Overall, I highly recommend!!

June 16, 2020
Unprompted review
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Reply from Harkel

Hi Steph,

Thank you so much for your really kind feedback and I'm please we were able to help you! We really hope to see you again soon :) <3 x

Rated 5 out of 5 stars

Fantastic!! Fantastic!! Fantastic!!

Fantastic service, friendly and speedy customer care, topped with the fact the clothes are well made and beautiful unique designs! So glad i found this company!!!

June 15, 2020
Unprompted review
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Reply from Harkel

Hi Jess, thank you so much for your super kind review! :) We really hope to see you again soon! <3 x

Rated 5 out of 5 stars

Fantastic beautiful clothes excellent…

Fantastic beautiful clothes excellent quality and they arrived in no time at all. Packed really nicely too! I couldn't recommend enough. I can't stop looking on their website to see what my next purchase will be!

June 10, 2020
Unprompted review
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Reply from Harkel

Hi Danielle,

Thank you so much for your very kind review! If you ever get the chance, we'd love it if you could share a photo with us on Instagram :)

We really hope to see you soon <3

Rated 5 out of 5 stars

Got my package from the UK to Texas…

Got my package from the UK to Texas relatively quickly(about 8 days) and the dresses and skirt are lovely!
The customer service was also great, I had forgotten to add the "HAPPY" 30% off discount code when I had first ordered, and they refunded me what would have been discounted right away when I asked if I could redo my order! ^_^

May 28, 2020
Unprompted review
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Reply from Harkel

Hi Melinda,

This is amazing news, I'm so glad the Harkel Help team were able to assist :) We'd love it also if you could share a photo with the Harkel Community on Instagram (#HarkelAndMe).

Hopefully see you again soon :) <3

Sarah x

Rated 5 out of 5 stars

This was my first purchase from Harkel…

This was my first purchase from Harkel and it definitely will not be my last!. Super speedy dispatch and I love the dress I bought. It's very flattering and completely my style. The dress fit me perfectly and was true to size. I wear a 16 and it's nice to find non-frumpy trendy clothes in a plus size. Well done Harkel, u rocked my world. Thankyou!.

May 21, 2020
Unprompted review
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Reply from Harkel

Hi Jill,

Thank you for your very nice review! I wear plus size too and I find the Harkel outfits very flattering :)

It would be amazing if you could share a photo with us and our community on Instagram (@harkelclothing).

Hopefully see you soon :)

Sarah <3 x

Rated 4 out of 5 stars

Customer service is fabulous

Customer service is fabulous! Very quick to respond, helpful and friendly. Delivery was fast too.

I ordered quite a few dresses, a few of which didn’t fit me in the right places ☹️ but some which I love. Will definitely buy from Harkel again!

May 21, 2020
Unprompted review
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Reply from Harkel

Hi Zoe,

Thank you for your very kind review. I'm sorry that a few of the pieces didn't fit, I will pass on the styles that you ordered to our design team so that they can improve this going forward :)

For the pieces that you kept, it would be amazing if you could share a photo with us on Instagram (@harkelclothing) :)

We hope to see you again soon!

Kind regards,

Sarah <3 x

Rated 5 out of 5 stars

I would recommend Harkel!

I've made two purchases already!
I must say that I love everything I bought from Harkel.

Harkel's clothing has great materials. It's also very beautiful.
I'll continue being a returning customer!

Also, the staff is very nice. I sent an e-mail about my second order's location and they answered very promptly and were very kind.

May 21, 2020
Unprompted review
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Reply from Harkel

Hi Diana,

Thank you so much for your very kind review and I'm so glad that you love your new outfits :)

It would be amazing if you could share a photo with us and our community on Instagram (@harkelcothing).

Hopefully see you soon :) <3

Sarah x

Rated 5 out of 5 stars

Recently ordered a dress for my wife's…

Recently ordered a dress for my wife's birthday. Thanks for a pleasant and smooth transaction, would order again. Special shout out to Brooke who was very helpful.

May 21, 2020
Unprompted review
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Reply from Harkel

Hi Adam,

Thank you for your kind review, I've shown this to Brooke who really appreciates your kind words.

We hope to see you again soon! :) x

Rated 4 out of 5 stars

I love the dress

I love the dress. It's very flattering and well made. Great colour too. - The only issue I have is that the arms of the dress don't allow you to raise your arms above chest height so feels a little restrictive.

May 20, 2020
Unprompted review
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Reply from Harkel

Hi Gabrielle,

Thank you for your kind review, I have also passed your comments about the arms to our design team so that they can help prevent this from happening in the future.

We hope to see you again soon :) <3 x

Rated 5 out of 5 stars

Lovely quality

The clothes are great quality and the designs have a vintage style. They have some really unique pieces and often have a money off code.

May 16, 2020
Unprompted review
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Reply from Harkel

Hi Sophie,

Thank you so much for your very kind review and I'm so happy to hear that you love our styles :)

If you'd like, we'd love it if you could share a photo of yourself in your favourite Harkel style with our Instagram community :) (#HarkelAndMe).

Hopefully see you soon! <3

Sarah x
Harkel Help Team

Rated 5 out of 5 stars

Great quick service

Great quick service, fantastically packaged, great quality and good sizing a 14 really is a 14! New favourite shop

May 14, 2020
Unprompted review
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Reply from Harkel

Thank you so much for your very kind review and I'm so glad that our sizing has been perfect :) I've passed this feedback onto our design team as it will brighten their day.

Hopefully see you again soon :)

Sarah x <3

Rated 4 out of 5 stars

I love the design!

May 14, 2020
Unprompted review
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Reply from Harkel

Hi Anna,

Thank you so much for your lovely comment, we really hope to see you again soon! :)

Kind regards,

Sarah x <3

Rated 4 out of 5 stars

Bit of mix up but great products and quick and friendly service

Really happy with my items and great service from Harkel. When I ordered at first my payment didn't go through and then I ended up ordering double - I was able to cancel the double through email really easily and with quick responses from Harkel. When I received my items it turned out the warehouse had swapped one of the dresses for the wrong color which was disappointing but at least I was able to get a refund superquickly :) the clothes themselves are really nice quality and true to size, superhappy with them!

May 14, 2020
Unprompted review
Harkel logo

Reply from Harkel

Hi Judith,

Thank you for your kind review. I'm sorry that there was a slight technical issue with your order but I'm glad that the Harkel Help team were able to get this resolved for your very quickly :)

We'd love it if you could share a photo of your new pieces with our community on Instagram (@harkelclothing).

We hope to see you soon <3 x

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