Have ordered with them previously with no problems. This time I ordered in October over 200 pounds worth as I needed to geta few sizes to try in various bits from tops to dresses. I purchased through... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very dodgy company! I previously ordered with them before their 're-vamp' and they had cute clothing. Ever since they changed, they have become very shady. I noticed this when I saw they used unc... See more
Love, love, LOVE Harkel!! Gorgeous quality & designs, organic, & with a perfect fit. You couldn't ask for nicer people to deal with. There were complications with my order due to VAT changes into... See more
Company replied
Placed my first order to a BFPO address, brilliant because not everywhere will deliver to BFPO. Post does take longer to get here, but I had started to worry because I saw the website was down etc. Y... See more
Company details
Information provided by various external sources
Harkel is an exciting new brand with a fun and feminine twist. Let your style express your unique personality.
Contact info
United Kingdom
- help@harkelclothing.co.uk
- harkelclothing.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Update: Customer Service is Fantastic!!!
I ordered a Pinafore dress and it was delivered to someone in an entirely different state. However, once I contacted the Harkel help team, I was greeted with two very kind and helpful representatives. They were very attentive and gave me answers within only a couple of days. They went beyond my expectations in terms of customer service and I received my package on time; one day early, in fact! I commend the Harkel team and I will be ordering from them again :).
Thank you, Harkel Team!

Reply from Harkel
Lovely dress
Just bought my first dress from this company . As I was unsure on sizing I emailed customer services and got a prompt reply. Ordered the dress on Wednesday and it came on Friday. The fit is spot in and material is excellent quality. Thank you. Will definitely be buying again

Reply from Harkel
I bought the best jumpsuit from Harkle
I bought the best jumpsuit from Harkle. I also spoke to them on social media and they were great!

Reply from Harkel
Great dress fits perfectly but the belt…
Great dress fits perfectly but the belt that has come with the item should fit someone alot smaller than me, so that's not to great
Lovely
Lovely, quirky and good quality clothes for a good price.
My cat is also made up with the box the clothes comes in, she sleeps in it every day
Thank you 😊

Reply from Harkel
Amazing :) :) :)
Amazing!
Beautiful quality and proper sizes! A 12 is an actual 12 :) Excellent quality material and the box and presentation is just fantastic. I will certainly use them again

Reply from Harkel
I've bought quite a few pieces from…
I've bought quite a few pieces from Harkel, and they are all gorgeous and fantastic quality. Unfortunatly I had to return one item due to size, but the returns process is super simple, and their customer service is top notch. Overall, I highly recommend!!

Reply from Harkel
Fantastic!! Fantastic!! Fantastic!!
Fantastic service, friendly and speedy customer care, topped with the fact the clothes are well made and beautiful unique designs! So glad i found this company!!!

Reply from Harkel
Fantastic beautiful clothes excellent…
Fantastic beautiful clothes excellent quality and they arrived in no time at all. Packed really nicely too! I couldn't recommend enough. I can't stop looking on their website to see what my next purchase will be!

Reply from Harkel
Got my package from the UK to Texas…
Got my package from the UK to Texas relatively quickly(about 8 days) and the dresses and skirt are lovely!
The customer service was also great, I had forgotten to add the "HAPPY" 30% off discount code when I had first ordered, and they refunded me what would have been discounted right away when I asked if I could redo my order! ^_^

Reply from Harkel
This was my first purchase from Harkel…
This was my first purchase from Harkel and it definitely will not be my last!. Super speedy dispatch and I love the dress I bought. It's very flattering and completely my style. The dress fit me perfectly and was true to size. I wear a 16 and it's nice to find non-frumpy trendy clothes in a plus size. Well done Harkel, u rocked my world. Thankyou!.

Reply from Harkel
Customer service is fabulous
Customer service is fabulous! Very quick to respond, helpful and friendly. Delivery was fast too.
I ordered quite a few dresses, a few of which didn’t fit me in the right places ☹️ but some which I love. Will definitely buy from Harkel again!

Reply from Harkel
I would recommend Harkel!
I've made two purchases already!
I must say that I love everything I bought from Harkel.
Harkel's clothing has great materials. It's also very beautiful.
I'll continue being a returning customer!
Also, the staff is very nice. I sent an e-mail about my second order's location and they answered very promptly and were very kind.

Reply from Harkel
Recently ordered a dress for my wife's…
Recently ordered a dress for my wife's birthday. Thanks for a pleasant and smooth transaction, would order again. Special shout out to Brooke who was very helpful.

Reply from Harkel
I love the dress
I love the dress. It's very flattering and well made. Great colour too. - The only issue I have is that the arms of the dress don't allow you to raise your arms above chest height so feels a little restrictive.

Reply from Harkel
Lovely quality
The clothes are great quality and the designs have a vintage style. They have some really unique pieces and often have a money off code.

Reply from Harkel
Great quick service
Great quick service, fantastically packaged, great quality and good sizing a 14 really is a 14! New favourite shop

Reply from Harkel
Bit of mix up but great products and quick and friendly service
Really happy with my items and great service from Harkel. When I ordered at first my payment didn't go through and then I ended up ordering double - I was able to cancel the double through email really easily and with quick responses from Harkel. When I received my items it turned out the warehouse had swapped one of the dresses for the wrong color which was disappointing but at least I was able to get a refund superquickly :) the clothes themselves are really nice quality and true to size, superhappy with them!

Reply from Harkel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







