I have been struggling with my hearing tech set ups for many years. I felt wary about travelling for this essential care but after my appointment with Matthew, can only say I wish I had done it sooner... See more
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Review summary
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Matt Frost from Harley Street Hearing was SUPERB! Patient, informative, knowledgable, compassionate. Pay rise for Matt! Harley Street Hearing was employed by our company to check our hearing (we wo... See more
Company replied
Excellent care from Harley Street Hearing. I came away from the first appointment with full knowledge of the mechanics of hearing loss and the available support devices to choose from. After a full di... See more
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Another great appointment at Harley Street Hearing. A lovely young man, Jordon, listened and understood any problems I had and gave brilliant advice. Yet again a first class service. Why go anywhere e... See more
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Company details
Written by the company
We are London’s leading independent hearing clinic and have been established on Harley Street for over 25 years. At our Harley Street Hearing clinic we know that customer care is fundamental to a successful audiology clinic. As hearing aid specialists we understand that having a hearing loss can be isolating and difficult to accept so we treat all our patients with care and understanding. So whether you require a Hearing Test or Consultation, a trial of new Hearing Aids, Hearing Aid Repairs, Hearing Therapy for Tinnitus, Instant Ear Wax Removal by Microsuction or Irrigation, Auditory Processing Disorder (APD) Treatment, Hearing Tests for Children, Audio Vestibular (Balance) Diagnostics or Custom Hearing Protection for Sleeping, Swimming, Music, Leisure Shooting, Custom Earphones, Presenter Earpieces, or In-Ear Monitors, we're here to help. We are also Musicians’ Hearing Services and provide hearing protection and advice for the UK entertainment industry. With Help Musicians UK and the Musicians’ Union, we provide musicians in the UK affordable access to our specialist service. Harley Street Hearing - the home of independent audiology in London.
Contact info
2 Harley Street, W1G 9PA, London, United Kingdom
- 02074861053
- info@harleysthearing.co.uk
- harleysthearing.co.uk
4.9
Excellent
576 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Harley Street Hearing made an on the…
Harley Street Hearing made an on the day appointment, were generous with their time, experience and expertise. I highly recommend them.
December 19, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your high recommendation Devorah.
Reply from Harley Street Hearing
Thank you for your review
Very pleasant and friendly audiologist !
Very pleasant and friendly audiologist !
December 17, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review Savina
a great experience
Aisha was great - she communicated well and made the entire process of clearing my ears, testing my hearing, and making moulds for the earplugs, a complete pleasure - I felt in very safe and professional hands. I am looking forward to receiving my new earplugs in a couple of weeks.
December 11, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review and kind comments about Ayesha. Send us a photo when you get your custom earplugs @musicianhearing
Great service with really kind staff
Great service with really kind staff. Highly recommend! Fiona is wonderful.
December 16, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review Sarah & kind words for Fiona.
Always very attentive treatment and…Warm and friendly reception
Always very attentive treatment and friendly, welcoming staff.
December 12, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review Peter.
Excellent ongoing support
Highly professional, knowledgeable, patient and with superb ongoing support
December 12, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review Susan
Great Experience
Excellent experience, I saw Senior Audiologist A Oliveira, an amazing specialist, very knowledgeable, patient, delicate and professional. I would recommend her without a doubt. Thank you!
December 12, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your kind review, Andreza will be delighted.
Matthew and the team exceeded every expectation
Matthew and the whole team were very welcoming and caring. The information given by Matthew was fantastic and the assessment was incredibly thorough. Who could ask for more?
December 10, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for taking the time to write your review.
All went very well
December 10, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review
Excellent prompt professional service
Excellent prompt professional service. Thank you.
December 10, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review Paul
Highly Recommend
I have used Harley Street Hearing for 5 years and have been totally impressed and satisfied with the service they give. They should be awarded 10 stars rather than 5. The audiologists are without exception friendly and professional and nothing seems too much trouble to make sure your hearing aids are working and suiting you. Couldn’t recommend them more highly.
December 6, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you so much for such a stellar review Judith.
Audiology Treatment Experience
Appointment made really efficiently and the treatment I received was super professional and friendly
December 5, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review Trevor
Very professional and efficient service.
Very professional and efficient service.
December 6, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review Oliver
Professional in every sense of the word
Considering it's the first time I've had my hearing tested, not to mention getting my ear moulds done for the first time, I felt really comfortable and in safe hands.
I can't wait to get my moulds through, it's a fantastic service that they provide at Harley Street Hearing!
November 18, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review David, so pleased you were happy with our service.
Harley Street Hearing are exceptional
Harley Street Hearing are exceptional, I have been coming to them for hearing aids for more than 10 years. They are professional, kind, efficient and always helpful - they immediately leant me a hearing aid when I lost mine, with no charge and no pressure to return it quickly. Thanks to them and the hearing aids I can hear well even in a crowd. They definitely deserve five stars.
November 27, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you J Marshall. We really appreciate you taking the time to relay your experiences with Harley Street Hearing.
Brilliant audiologist.
The audiologist Matt is amazing. Made the process a joy. Was incredibly helpful and informative and of course, clearly knew exactly what he was doing. Would absolutely recommend to anyone.
November 29, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for such a wonderful review and recommendation for our Clinical Audiologist Matt Frost.
Matt is absolutely fantastic
Matt is absolutely fantastic. Very knowledgeable and extremely reassuring.
November 26, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your glowing review for Matt Frost Matthew.
A very good experience
A very good experience, as always. Once again, a big thank you to Fiona Butterworth.
November 22, 2024
Unprompted review
Reply from Harley Street Hearing
Thank you for your review from Fiona and the Harley Street Hearing team.
Reply from Harley Street Hearing
Thank you Abigail
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