Harley Street Skin Reviews 80

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, warmth, and welcoming demeanor, making them feel comfortable and at ease from the moment they arrive. Many highlight the exceptional care and treatment received, noting that the team is knowledgeable, attentive, and genuinely invested in their results. The service is frequently described as first-class, with people appreciating the detailed explanations, personalized advice, and overall pleasant experience. Conversely, a small portion of people felt dissatisfied with certain aspects of the service. Some reviewers mentioned a lack of professionalism and attention to detail from staff, while others reported feeling that the company was primarily interested in their money, especially when no follow-up was provided after a procedure. A few customers also expressed unhappiness with the results of their treatments, feeling they looked worse than before and that the company was unwilling to address their concerns.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the team's professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, caring, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a patient of Dr. Khan‘s for almost three years, and there’s a reason I keep returning. Compared to other skincare clinics I've used over the years, not only is Dr. Khan one of the best the... See more

Company replied

Rated 5 out of 5 stars

I regularly attend Harley Street Skin Clinic and only ever received the best care and treatment from staff and practitioners. Aside from their clinical expertise they always make time to allow for... See more

Company replied

Rated 5 out of 5 stars

I turned up 15 minutes late for my consultation, everyone was professional and warm. The hospitality from the reception was on point. Made me very welcome and warm. Dr Aamer Khan, was calm, cool and v... See more

Company replied

Rated 5 out of 5 stars

Dr Omar was calm and reassuring at my first HydraFacial, leading a nice conversation as he talked me through each step of the treatment. He talked me through various stages of the process as he d... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Dermatologist
  3. Medical Spa
  4. Skin Care Clinic
  5. Surgical Center

Written by the company

The award-winning cosmetic & plastic surgery clinic in London. Our clinic’s reputation is built on a foundation of trust, precision, and dedication to our patients’ well-being. We are proud to blend this rich heritage with the latest advancements in medical technology and aesthetic treatments, ensuring we provide the highest quality care.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

All they want is your money - over 5k for Necktite - complete waste of time for huge amount of pain scarring and suffering with no results

The initial meeting went well, friendly receptionist and doctor explaining what would work well for me. Up sold me more than I was expecting to pay, but that was ok, I expected that.

I was given all the dates for surgery to begin and what to expect via email. They took my money after the initial consultant visit; the day of the procedure came, I was nervous and the nurse helping was lovely, I felt the doctor had no bedside manner as I barely got a few words from him. When I came too from being sedated, I was rushed out of the room as they needed it back, I assume for the next patient, i was given food (id had to pre order months in advance) to take away in the car and sent on my way. I was shocked to see how swollen and bruised my face as I wasn’t expecting it. I assumed it was all to be expected. (so swollen it was twice the size of normal)

When I had to go back for the next part of the treatment, I emailed and warned them that I still hadn’t healed and in fact had a lot of open wounds still and scarring. I was told to come in anyway, and I would need someone to drive me home. So, my husband and I took a day off work (working for ourselves meant this was of a huge financial income loss) arrived to Hssc and the dr took one look at my face and said I hadn’t healed enough and sent me away, I was so annoyed about this as id already let everyone know this prior to me booking time off. I emailed to say I wasn’t happy; was told I would get a tiny amount of credit on my account - which took months to receive and more chasing. (very unprofessional) I was given more dates to come in - though I had to have an emergency hysterectomy and not physically able to. I explained this to HSSC who said I could still come in later on in the year, I felt that having been sedated and given 2 general anaesthetics within 6 months was enough for me to go through for one year and felt to have more sedation would be unsafe for me: I also felt that no one cared for me or my health! i have been left with several scars and quite frankly I struggle to see any positive results or changes at all almost a year: I asked that i have a refund for the treatments I was unable to have. I felt this was the least they could do.

I emailed several times and called to speak to the director Daniel, I have never been able to speak to him, he has always been on holiday or unavailable. I was later told via email that I would not be able to have any of the money back.

I would warn others now that I had no one call or check on me from HSSC after the surgery which has left me feeling they only ever really wanted my money. I feel the results have been extremely disappointing are non-existent. I feel that i have been taken advantage of in all honesty. I would not recommend this company to anyone and would warn that although they are on Harley Street - this means absolutely nothing as far as quality and most importantly care goes.

December 11, 2024
Unprompted review
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Reply from Harley Street Skin

Dear Lania,

We’re very sorry to hear about your experience and truly regret that you feel this way.

We would like the opportunity to review your case in detail and address your concerns directly. Please email us at enquiries@harleystreetskinclinic.com including your full name and contact details so that a member of our management team can look into this further and assist you personally.

Rated 5 out of 5 stars

Easy to understand what was going to…

Easy to understand what was going to happen and every question from myself was answered - from the moment I walked into the reception I felt at ease - beautiful waiting room and everybody was very welcoming and my treatment went with ease and comfort. Thank you.

September 18, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you so much for your wonderful review Denise! We are delighted to hear that you felt comfortable and well looked after from the moment you arrived. Our team always ensures every patient feels fully informed and at ease throughout their treatment. We truly appreciate your kind words and look forward to seeing you again soon.

Rated 5 out of 5 stars

Great and so professional

Great and so professional

September 24, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you for your kind words Andrew! We are delighted to hear you found our team professional, and we look forward to your next visit!

Rated 5 out of 5 stars

I am always made to feel a valued…

I am always made to feel a valued client
A wonderful experience as always
Professional caring attentive reliable from beginning to end x

September 17, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you so much for your kind words and continued trust, Lorraine! We are delighted to know that our team made your experience enjoyable from start to finish. Your feedback is truly motivating, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Fabulous as always

Fabulous as always. Staff & Practicioner s are great. Been going there for years. Ssne friendliness but very professional. A must

September 5, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you so much for your wonderful feedback Margaret! We are so pleased to have looked after you all these years, and it’s great to know you feel welcomed and in safe hands with our team. We look forward to welcoming you back again!

Rated 5 out of 5 stars

Very professional and welcoming

Very professional and welcoming

August 29, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you for your kind words Miss Rachel! We are so pleased to hear you found our team professional and welcoming. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I love this clinic

I love this clinic. I always feel welcomed and well taken care of. The treatments are fantastic as are the people administering them. Dr Khan treats the person as well as the condition. I honestly couldn’t ask for more !!

July 22, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you so much for your kind words and heartfelt review Chizzy! We are absolutely delighted to hear that you feel so welcomed and well cared for during your stay at our clinic. Dr. Khan and the entire team are truly passionate about providing exceptional treatments and personalized experience. We are grateful for your trust and look forward to seeing you again soon!

Rated 5 out of 5 stars

3rd time of me using this clinic and…

3rd time of me using this clinic and everytime my experience has been nothing but exceptional. Relaxed setting, super friendly receptionist and Dr Stark is truly brilliant and kind too. I cant praise this clinic highly enough

July 23, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you so much for your wonderful feedback Lee - it truly means a lot! We're delighted to hear that each of your visits has been exceptional, and we’ll be sure to pass your kind words along to Dr. Stark and our reception team. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

First Class ⭐️⭐️⭐️⭐️⭐️

Everything about my experience was first class and I use the word ‘experience’ because it truly was. It was more than just going to a clinic for a procedure. From the moment I walked in I was very well looked after by the staff. The procedure itself was made very comfortable and the attention to detail with the aftercare was great 🙏🏻🙏🏻🙏🏻

July 11, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you so much for your wonderful feedback Mark! We are absolutely delighted to hear that your visit felt like a true experience from start to finish. Our team takes great pride in making every patient feel welcome, comfortable, and cared for. Your kind words mean a lot to us, and we truly appreciate you taking the time to share them. We look forward to welcoming you back again soon! 🙏🏻🤍

Rated 5 out of 5 stars

Very professional

Very professional

July 8, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you for the wonderful feedback Stuart! We are glad to know that we’ve met your expectations and that you found our team to be very professional. Your kind words mean a lot to the team, and we look forward to your next visit!

Rated 5 out of 5 stars

I regularly attend Harley Street Skin…

I regularly attend Harley Street Skin Clinic and only ever received the best care and treatment from staff and practitioners.
Aside from their clinical expertise they always make time to allow for a chat to get the full picture of what matters to me at the time of the treatment.
As a person working on TV and on stage I could not recommend their services highly enough 👏

July 2, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you so much for your kind and thoughtful review F Denham! We are truly honored to have your trust and continued support. Our team is delighted to be apart of your aesthetic journey!

Rated 5 out of 5 stars

Dr Omar is calm, reassuring and expert

Dr Omar was calm and reassuring at my first HydraFacial, leading a nice conversation as he talked me through each step of the treatment.
He talked me through various stages of the process as he did them and I was so relaxed I engaged in conversation.
It was a pleasant experience and the end result - my face, RADIANT.
He then patiently helped me reassess my face care routine, providing some reccs and tips.
Looking forward to having my remaining two seasons with him. Highly reccommend as special TLC treat for your face!

June 3, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you for taking the time to share your feedback D Abrampah! We are delighted to hear that you've seen amazing results and felt reassured throughout the process. That personal connection is what we aim for in every appointment. Thank you for your recommendation!

Rated 5 out of 5 stars

Dr Khan

Dr Khan, always a pleasure to have a treatment with him. Very knowledgeable and definitely you know you are in the best of hands

May 30, 2025
Unprompted review
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Reply from Harley Street Skin

It means a lot that you took the time to share your experience MGRIFFIN! Our team always strives to create a warm and professional environment, and your confidence in us is a fantastic reflection of that. We look forward to having you again!

Rated 5 out of 5 stars

Skilled Safe Hands

Always feel in skilled, safe, caring hands whenever I visit. Made to feel like one of the family.

May 21, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you for such a heartfelt review Gaynor! We love hearing that our team has made you feel welcome and that your treatments have made a difference. Thank you for being such a valued patient!

Rated 5 out of 5 stars

Ageing Skin

From the moment I booked , to arriving at the practise and being see by the wonderful practitioner ,
All the staff were caring , informative and friendly,
It was my 1st time addressing my ageing skin , and I am now feeling positive and looking forward to starting with my skin treatment plan I would not hesitate in recommending to my friends and clients

May 7, 2025
Unprompted review
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Reply from Harley Street Skin

Thank you for sharing your journey with us Johanna! Your trust and satisfaction are the highest compliments we could receive. We are delighted to continue supporting you and your aesthetic journey!

Rated 5 out of 5 stars

My experience in Harley Street Skin…

My experience in Harley Street Skin clinic yesterday was positive. I really like how friendly, welcoming and supportive were the receptionist and the advisor on my first appointment and I really appreciated and welcomed the face mole removal treatment on the same day. Dr. Khan was friendly and gave me some good advice for aftercare. He offered me a follow up appointment which is included in the innicial pricing.

March 11, 2025
Unprompted review
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Reply from Harley Street Skin

Thanks so much for your fantastic feedback June! It’s always a pleasure to serve patients like you. We look forward to your next visit!

Rated 5 out of 5 stars

I had a very comfortable and relaxed…

I had a very comfortable and relaxed appointment with Dr. Khan. As a result of our meeting, I have decided to move forward with treatments. It’s important to feel at ease with your doctor, and Dr. Khan meets all my expectations. I am looking forward to seeing the results. Thank you!

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

I had a spot injection at The Harley…

I had a spot injection at The Harley Street Skin Clinic just 24 hours before my sister's wedding, and it worked wonders. The staff was super friendly and got me in quickly. My skin looked flawless for the big day. Highly recommend for any last-minute skin emergencies.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I recently visited The Harley Street…

I recently visited The Harley Street Skin Clinic and was a bit apprehensive about undergoing any cosmetic treatments. However, my experience exceeded all expectations, and I felt compelled to share my story.

From the moment I walked into the clinic, I was greeted with warmth and professionalism. The reception staff were courteous and made me feel at ease immediately. The clinic itself is immaculate which reassured me I was in good hands.

My consultation was with Dr. Badat, who took the time to listen to my concerns and thoroughly explained the various treatment options available to me. I appreciated his patience and the detailed information he provided.

I decided to go ahead with a series of non-invasive treatments aimed at rejuvenating my skin. Throughout the procedures, the medical team was attentive explaining each step as they went along. Their expertise and gentle approach made the entire process quite relaxing.

The results have been remarkable. My skin looks noticeably fresher and more youthful, and I've received numerous compliments from friends and family. The treatments have not only improved my appearance but also boosted my confidence significantly.

Overall, my experience at The Harley Street Skin Clinic was outstanding. The combination of skilled professionals, state-of-the-art facilities, and exceptional patient care made all the difference. I highly recommend this clinic to anyone, especially older individuals like myself, who are considering cosmetic treatments. You will be in excellent hands.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Dr Aamer Khan

Dr Aamer Khan, the manager Paula Hall and the rest of Harley street skin Clinic are dangerous people. They mislead , manipulate and tell lies. I am left with permanent lumps on my forehead after Dr Aamer Khan misled me to have another filler from what I had before and for which I came. He was training a member of staff using my treatment, for which I was paying in full, without asking for my permission and making me feel that I have to comply.They refused a refund for three years, so I had to make a court claim. They told unbelievable lies in their defence , but the truth always win ,so eventually settled. I am still left with the lumps. My advice is to stay away.

September 27, 2023
Unprompted review

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