Harris Fowler Solicitors Reviews 486

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, compassion, and kindness of the staff, often feeling heard and supported throughout their claims. The customer service is frequently praised for its personal-centered approach, timely updates, and clear communication, making complex processes manageable. Many people appreciate the dedication and expertise of the team, which often leads to successful outcomes and satisfactory settlements. However, some customers also noted occasional issues with communication, where updates sometimes required chasing, suggesting a desire for more proactive contact. A few other people also felt that initial inquiries were not always handled with the expected courtesy or follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, support, and... See more

Service

Customers had positive experiences with service, with many highly recommending it for legal assistance due to... See more

Claim

Consumers find claim experiences to be positive, with many expressing gratitude for the efficient and... See more

Customer communications

Users describe positive interactions with contact, noting that it was easy to get in touch with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harris Fowler, namely- Deborah Wagstaff made this over two year battle more manageable. Through their personal centred, genuinely caring approach, the timely updates, and all the ongoing support. M... See more

Company replied

Rated 5 out of 5 stars

From the very first moment I met Deborah Wagstaff I knew she was going to work so hard to get me what my family deserved. The professionalism, compassion, kindness, open and honesty, Deborah showed... See more

Company replied

Rated 5 out of 5 stars

My claim has taken a great deal of patience and perseverance, and Harris Fowler have supported me throughout. In particular, James Ruttledge, Luke Baldwin and Lynn Hallett at Harris Fowler have kept i... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Georgina Hunter and her secretary Natalie Hellings for their outstanding service, patience and support. Georgina Hunter represented me throughout my claim which she battled hard... See more

Company replied


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney

Written by the company

Specialist Personal Injury Solicitors. Qualified experts for every case. No win, no fee with no hidden extras. Outstanding results. The friendly solicitors.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Personal Injury - Feedback

Ellen who was my case handler was brilliant throughout the process. Ellen kept in regular contact throughout and was able to give me great advice and explain things in plain terms for my lack of understanding of the process. I could not recommend Ellen at Harris Fowler Solicitors enough! Very friendly and professional from the offset. Couldn’t be happier with the service and the final outcome that Ellen was able to achieve for me.

July 2, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Consumer,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Ellen, and I will certainly pass on your kind words who I am sure will be delighted to read your review.

Rated 5 out of 5 stars

I had an accident at work and used…

I had an accident at work and used Harris Fowler, they have been excellent helping me and guiding me through a long process but thankfully ended in a good outcome, thank you Luke for everything.

July 1, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Evans,

Thank you for your review.

We are glad to hear that we provided you with excellent service. We truly appreciate your feedback and we will pass on your review to Luke.

Rated 5 out of 5 stars

Great service.

Great service.
Thank you very much Luke and Lynn. You have both been great from start to finish. Communication has been flawless. I would definitely recommend Harris Fowler Solicitors.

June 19, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Karl,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Harris Fowler and would recommend us to others.

I will pass on your kind words to Luke & Lynn who I am sure will be happy to read your review.

Rated 5 out of 5 stars

Wow!

Wow!! What a fantastic team . Luke and Lynn . What a help they really have been from the start to the end . Much appreciated, the company are very lucky to have you both. Thank you for all ur help

June 18, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Kyrin Lane,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm. I will pass on your kind words to Luke & Lynn.

Rated 5 out of 5 stars

Highly Commended

i should like to highly commend the team at Harris Fowler for dealing with my industrial accident claim which was not easy but which they handled well and brought the same to a successful conclusion - thank you so much

June 7, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Gee,

Thank you for your review.

We are glad to hear that we provided you with excellent service. We truly appreciate your feedback.

Rated 5 out of 5 stars

Would like the say a massive thank you…

Would like the say a massive thank you to the guys at Harris fowler they got me more then expected explained everything through and through highly recommend thanks

June 6, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Spindler,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm and would recommend to others.

Rated 5 out of 5 stars

Great service fast respond explain…

Great service fast respond explain clear any parts that for their client about the paper works

June 5, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Chen,

Thank you for your review.

We are delighted to hear about the 5 star service you received from our firm. We truly appreciate your feedback.

Rated 5 out of 5 stars

The whole team were very professional

The whole team were very professional, informative and friendly throughout the whole process. Keeping me up to date at every stage.
I cannot praise them highly enough.

June 4, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Bashford,

Thank you for taking the time to leave your review.

We are glad to hear that we provided you with excellent service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Amazing Service!

Amazing Service!
Harris Fowler took my case when no-one else would! Their fees were great. Georgina Hunter, who handled my case was excellent. Got me the best deal possible, kept me informed all the way through. Would recommend to anyone! Absolutely fantastic company

May 30, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Swarn Beck,

Thank you for your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm and would recommend to others. I will pass on your kind words to Georgina.

Rated 5 out of 5 stars

Professional, attentive and great customer service

Luke Baldwin is so attentive and putting the clients needs a priority. I would recommend Harris Fowler to everyone who has the misfortune to have an accident. Luke went over and above my expectations.
The company is so helpful and great customer service, from all staff.
Thank you so much for a professional service.
If anything happened again Harris Fowler will be my first call.

May 3, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Alison,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Luke, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 5 out of 5 stars

Harris Fowler have been brilliant

Harris Fowler have been brilliant. Ellen was always there if I had any questions or concerns. Very professional and supportive.
5 stars

May 3, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Baines,

Thank you for your feedback.

We are thrilled to hear that you have had a positive experience with our firm. I will pass your review on to Ellen, who will be delighted to read this feedback.

Rated 5 out of 5 stars

My claim

From start to finish I was always kept informed on my case and the final result was very good

July 25, 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Toal,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm.

Rated 5 out of 5 stars

Excellent service

Excellent service, everyone involved was so friendly and helpful. They took time to go through all the details and get me informed throughout. Very easy and professional

May 1, 2023
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Anna,

Thank you for your feedback.

We are delighted to hear about the 5 star service you received from Harris Fowler.

Rated 5 out of 5 stars

Outstanding professional legal advice

Sarah & Bethany at Harris Fowler personal injuries solicitors Taunton, dealt with my case and claim on my behalf.
Both were the epitome of professionalism, and always answered any questions or concerns I had in regards to my case and it's process and progress.
Correspondence was 1st rate, and the advice provided was always in my best interests, so one really developed a high level of trust with the team who dealt with my case.
I can honestly say that I will miss dealing with both Sarah and Bethany, who always treated me with respect, and not just as another number or client. Harris Fowler Solicitors set my expectations and delivered upon that, with a successful outcome.
Mr S Khan

April 25, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Khan,

Thank you for your review.

We are glad to hear that Sarah and Bethany provided you with excellent service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Would recommend

Stayed in contact with me throughout my whole claim, which was a long process. Very informative and very polite well mannered staff. Sarah Harding has been an absolute gem in resolving my case, would definitely use again if the need ever arose.

April 25, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Samantha,

Thank you for taking the time to leave your review.

We are delighted to hear about the 5 star service you received from Sarah, and I will certainly pass on your kind words who I am sure will be thrilled to read your review.

Rated 1 out of 5 stars

No good

No good. Said 2 and a half years was too long ago. When I have proof of hospital admission an eye witness and various photographic evidence. Useless.

April 16, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Woolley,

I’m sorry we were unable to help you with your claim. A member of our team has explained our position over the phone to you, and a letter outlining our rationale for this decision has been sent to you, but if you require any further information please do not hesitate to call us on 0800 213214.

Rated 1 out of 5 stars

Absolute waste of time .Only looking…

Absolute waste of time .Only looking for the easy picking anything more complex not interested .Very vague & arrogant correspondence when they know they know there not making money from your suffering .
AWFUL TREATMENT ........

April 10, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Miss Smith,

I’m sorry you were unhappy with our decision. We review each case very carefully in consideration with our medical experts, and sadly on this occasion we are not able to assist you further.

If you require further information regarding the rationale of our decision making, please do not hesitate to contact us on 0800 213 214.

Rated 5 out of 5 stars

Professional, experienced and helpful

Professional, courteous and experienced. Really great support from Harris Fowler Solicitors, took the time to resolve my case but always kept me up to date on progress and explained the process every step of the way. Would definitely recommend.

April 3, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Arden,

Thank you for your positive review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm.

Rated 5 out of 5 stars

I will recommend this law firm to anyone who needs their support

I am so glad for the service I had from all the Harris Fowler personnel who were dealing with my case for their effort and their support they gave to me.

April 2, 2024
Unprompted review
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Reply from Harris Fowler Solicitors

Dear Mr Nuro,

Thank you for your feedback.

We are thrilled to hear that you have had a positive experience with our firm and would recommend us to others.

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