Harris Fowler Solicitors Reviews 486

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, compassion, and kindness of the staff, often feeling heard and supported throughout their claims. The customer service is frequently praised for its personal-centered approach, timely updates, and clear communication, making complex processes manageable. Many people appreciate the dedication and expertise of the team, which often leads to successful outcomes and satisfactory settlements. However, some customers also noted occasional issues with communication, where updates sometimes required chasing, suggesting a desire for more proactive contact. A few other people also felt that initial inquiries were not always handled with the expected courtesy or follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, support, and... See more

Service

Customers had positive experiences with service, with many highly recommending it for legal assistance due to... See more

Claim

Consumers find claim experiences to be positive, with many expressing gratitude for the efficient and... See more

Customer communications

Users describe positive interactions with contact, noting that it was easy to get in touch with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harris Fowler, namely- Deborah Wagstaff made this over two year battle more manageable. Through their personal centred, genuinely caring approach, the timely updates, and all the ongoing support. M... See more

Company replied

Rated 5 out of 5 stars

From the very first moment I met Deborah Wagstaff I knew she was going to work so hard to get me what my family deserved. The professionalism, compassion, kindness, open and honesty, Deborah showed... See more

Company replied

Rated 5 out of 5 stars

My claim has taken a great deal of patience and perseverance, and Harris Fowler have supported me throughout. In particular, James Ruttledge, Luke Baldwin and Lynn Hallett at Harris Fowler have kept i... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Georgina Hunter and her secretary Natalie Hellings for their outstanding service, patience and support. Georgina Hunter represented me throughout my claim which she battled hard... See more

Company replied


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney

Written by the company

Specialist Personal Injury Solicitors. Qualified experts for every case. No win, no fee with no hidden extras. Outstanding results. The friendly solicitors.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Job Harris Fowler

I found Harris Fowler to be honest and helpful, I'm not the best at computer stuff and they were always able to help out if I was struggling.
They are also direct with their approach, or so I found.
They were honest with my chances and gave me their opinion based on their experience.
The end result was far better than what I expected.
A great company that guides you through every step of the way.
Highly recommended.

September 4, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Nathan,

Thank you for taking the time to leave your review.

We appreciate your feedback and are delighted to hear you had a positive experience with our firm and would recommend us to others.

Rated 5 out of 5 stars

Hayley was kind

Hayley was kind, empathetic, helpful & very professional throughout the whole process of my claim & finalised things with a very positive outcome. Would thoroughly recommend Harris Fowler & Hayley Spencer.

August 31, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Alison,

Thank you for your review.

We are delighted to hear about the 5 star service you received from Hayley.

Rated 5 out of 5 stars

Really amazing service

I've had amazing experience, so easy, never felt stressed or confused or worried, everything was dealt with in a great professional way, any questions or information I needed it was there always and never took long to get me answers or help, luke Baldwin was fantastic and he really did a great job, and made it so smooth for me I felt very comfortable under his wing, I had so much help, information and the process was easy and quick. I'm grateful for the help and support.
Great service!

March 1, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Shannon,

Thank you for taking the time to share your feedback.

We're thrilled to hear that you have had a positive experience with our firm and would recommended us to others.

I will pass on your kind words to Luke, who I am sure will be pleased to read your review.

Rated 1 out of 5 stars

Stay away go local

Never in my life would I use this company again been well over 3 years 5 different solicitors communication is non existent my advice go local

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, hardworking and trustworthy company

I had a lovely lady called Lucy dealing with my case at Harris Fowler. She made me feel at ease straight away, explained things in an easy to understand manner without all the jargon! She was at hand to answer any questions I had and she made my whole experience stress-free! It was totally worthwhile and I would highly recommend the company!

August 10, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Stef,

Thank you for taking the time to leave your review.

We are glad to hear that Lucy provided you with excellent service. We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

We instructed Harris Fowler after my…

We instructed Harris Fowler after my Partner had a nasty fall whilst on holiday.
From day one they have shown the utmost professionalism and courtesy.

Luke and his team are very experienced in these kind of claims.

They arranged everything in the way of reports and kept us updated at all times.
Lynn was excellent too.

We can recommend the services of Harris Fowler without any hesitation.

Thank you for getting us the Justice we deserved.

August 10, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Frank,

Thank you for taking the time to share your feedback.

We're thrilled to hear that you have had a positive experience with our firm and found our service to be very helpful and would recommend us to others.

I will pass on your kind words to Luke and Lynn who I am sure will be happy to read your review.

Rated 5 out of 5 stars

A must to use

I had tried 3 solicitors before contacting Luke and they all said I didn’t have a case.
Luke has been outstanding throughout the whole process, he kept me up to date with all that was happening & made sure I fully understood what was happening.
I can’t recommend Luke & his team enough very professional and easy to talk to.
Thank you.

August 9, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear James,

Thank you for your review.

We are thrilled to hear that you have had a positive experience with our firm and found our service to be very helpful and would recommend us to others.

I will pass on your kind words to Luke and his team, who I am sure will be happy to read your feedback.

Rated 5 out of 5 stars

My case

Excellent all round! Great correspondence from start to finish and extremely efficient service. Great advice on the best way to proceed giving me all the options with great knowledge of the procedures. Would certainly use again.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Georgina was amazing with dealing with my husbands case.
She made the process easy to understand and supported a really good settlement.

Her advice and guidance was great!

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Brilliant very helpful kept us updated would definitely use them again great result thanku

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

A really great experience dealing with…

A really great experience dealing with the company, they are very understanding helpful and always at the end of the telephone, my mind was put at ease on the court date, and I won.
So grateful to my solicitor helen, and all her team,barrister and my son.
If you have a accident please take photos as this is your evidence,

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Harris Fowler were fantastic.
Especially Hollie Clark. She was outstanding, from beginning to end, as my case handler. So, if you do get her yourself. Consider yourself in very safe hands.

June 1, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Mr Day,

Thank you for your review.

We are delighted to hear about the 5 star service you received from Harris Fowler.

Rated 5 out of 5 stars

Outstanding customer service. Exceptional team.

Ali Penman and her team were truly outstanding throughout the entire process of my claim. The team were so supportive, empathetic and inclusive. I received regular updates for reassurance and the communication and sharing of key documents was made super easy. I couldn’t recommend them highly enough, they really are exceptional.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

My Experience with Ellen Hunter from Harris Fowler

Ellen Hunter my solicitor I found to be very personable and efficient with her service. She explained everything thoroughly to me stage by stage so I was able to understand and proceed with each process with trust and faith.
I am very happy with our results and would not hesitate to recommend Harris Fowler in the future.
Thankyou Very Much.

June 21, 2023
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Estelle

Thank you for taking the time to share your feedback.

We are thrilled to hear that you have had a positive experience with Harris Fowler, and found our service to be helpful and would recommend us to others.

I will pass on your kind words to Ellen who I am sure will be delighted to read your review.

Rated 5 out of 5 stars

Fantastic company...

My experience with Harris Fowler was beyond pleasant. My personal case handler was supportive understanding and genuine. Helen undertook all tasks professionally but also took the time to get to know me personally and adjusted her approach to suit my emotional availability. She is an assett to the company, I cannot recommend them enough.

June 20, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look