Harris Fowler Solicitors Reviews 486

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, compassion, and kindness of the staff, often feeling heard and supported throughout their claims. The customer service is frequently praised for its personal-centered approach, timely updates, and clear communication, making complex processes manageable. Many people appreciate the dedication and expertise of the team, which often leads to successful outcomes and satisfactory settlements. However, some customers also noted occasional issues with communication, where updates sometimes required chasing, suggesting a desire for more proactive contact. A few other people also felt that initial inquiries were not always handled with the expected courtesy or follow-up.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, support, and... See more

Service

Customers had positive experiences with service, with many highly recommending it for legal assistance due to... See more

Claim

Consumers find claim experiences to be positive, with many expressing gratitude for the efficient and... See more

Customer communications

Users describe positive interactions with contact, noting that it was easy to get in touch with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Harris Fowler, namely- Deborah Wagstaff made this over two year battle more manageable. Through their personal centred, genuinely caring approach, the timely updates, and all the ongoing support. M... See more

Company replied

Rated 5 out of 5 stars

From the very first moment I met Deborah Wagstaff I knew she was going to work so hard to get me what my family deserved. The professionalism, compassion, kindness, open and honesty, Deborah showed... See more

Company replied

Rated 5 out of 5 stars

My claim has taken a great deal of patience and perseverance, and Harris Fowler have supported me throughout. In particular, James Ruttledge, Luke Baldwin and Lynn Hallett at Harris Fowler have kept i... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Georgina Hunter and her secretary Natalie Hellings for their outstanding service, patience and support. Georgina Hunter represented me throughout my claim which she battled hard... See more

Company replied


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney

Written by the company

Specialist Personal Injury Solicitors. Qualified experts for every case. No win, no fee with no hidden extras. Outstanding results. The friendly solicitors.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Recommended

Very happy with Harris Fowler, reasonably quick turnaround and everything was dealt with electronically, which made it very convenient and made the whole process quicker. Would definitely recommend and will use again should the occasion arise.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

A determined and professional company…

A determined and professional company who took the time to follow up on details which resulted in a winning outcome.
Very grateful for their help and friendly support in a very distressing initial accident

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Compensation

What made my experience great was from beginning to end my solicitor Ellen. She kept me updated with everything and was always very professional and understanding and kept me informed from beginning to end. Kind regards Ellen. Thank you.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, with friendly staff. A very uncomplicated process with support all the way. I have had a very positive experience and would highly recommend them.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Natalie bayat is the best

I would like to say how massively grateful i am to Natalie for her support and help when she took over my case, before Natalie bayat i had lost hope in Harris Fowler, but Natalie has taken on my case and literally transformed it, not only has she done this but she has been a support to me and has kept me going even when i felt like giving up she took my £5000 claim and turned it into a £30000 victory she deserves to be acknowledged for going above and beyond her call of duty

March 16, 2023
Unprompted review
Rated 1 out of 5 stars

I really would avoid!

I really would avoid. 4 different case handlers over a 12 month period, countless hours of my time wasted and they advise that they cannot progress my claim due to no prospects of success. Yet initially they advised I had a good prospect of success. Go anywhere else as this company is nothing short of a shambles.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Deborah!

Our experience was just perfect I could not give you one fault!!

Deborah was absolutely amazing throughout this entire case even with the difficulties of the COVID-19 pandemic. She constantly made us feel that everything was organised and under control, as well as being so supportive when I didn’t understand parts of the process.

There was not one stage throughout this case that I wasn’t informed of each and every step, which made us feel so reassured. She made us feel at ease the entire time all whilst dealing with this difficult case.

I would also like to add how sensitive and caring deborah was as this case dragged up horrible memories and trauma for myself. Her compassion and attentiveness was always at the forefront of her work.

I would recommend anyone to use deborah wagstaff and her team at Harris Fowler. I can’t thank her enough for the outcome of this case.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Successful Claim - Thanks to Sophie Cuthebertson

I contacted Harris Fowler when I had a fall at a petrol station, Sophie Cuthbertson took over my case file and has been amazing, from start to finish she kept me updated and well informed she was so supportive and committed to getting the right outcome for me - which she did, I cant thank Sophie and Harris Fowler enough they were amazing, I would highly recommend them.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely would recommend 100%

Absolutely would recommend 100%. Very professional, very thorough, completely understood the position. Kept us regularly informed during the claim process and am very grateful with everything they did for us.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

brilliant solicitors the best

i had a accident at work which as left me not being able to work
i went to two solicitors who told me i had no claimand that i did not stand a chance of winning i then saw harris fowler gave them a phone call thinking they would say the same no chance after a few years we won the case they kept in touch every way through the case i can not praise them enough they were and are brilliant i would recomemnd them to anybody(good work and thank you_)the accident was 5 years ago so no way i can put the date down
for date of experience

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Isabella harris fowler

Isabella, at Harris Fowler, worked very hard to get a good settlement amount for my personal injury claim.
There was great communication, i was kept updated all the time.

My overall experience was a very positive one

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

My experience was amazing I couldn't thank them enough for the help I've received everything was very straight forward thank you.

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, helpful, thorough, professional an most importantly a friendly reassuring voice, in what may feel like a daunting environment, Many thank.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

I am very happy with my experience…

I am very happy with my experience dealing with Harris Fowler solicitors. My solicitor was Lauren Coombes. It was my first time claiming for an injury in a road accident. I was nervous in the beginning as I have never done this before but Lauren dealt with my case in the most professional way. I couldn't be happier. Thank you so much!

December 13, 2022
Unprompted review
Harris Fowler Solicitors logo

Reply from Harris Fowler Solicitors

Dear Rimvydas,

Thank you for taking the time to leave your review.

We are glad to hear that Lauren provided you with excellent service. We truly appreciate your feedback.

Rated 5 out of 5 stars

Amazing company

Lauren was so helpful and kind and always kept me updated in the case. I started to loose hope at one point but Lauren made be believe that I wasn’t in the wrong and this wasn’t my fault. I am very grateful for her help

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great result, thanks Georgina

Georgina and her team achieved a great result in obtaining a good level of compensation for me. Always helpful and informative along the way. Couldn't have asked for more.

December 2, 2022
Unprompted review

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