The website was easy to surf and the delivery was prompt however, suit had a lot of fluff on it so so that I had to take it to the dry cleaners. I think if you pay that much for a suit they should at... See more
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Was a little apprehensive as my partner was ordering the pale green suit for our wedding and you don't get the usual choice of jacket and seperate trouser size... but it arrived and it was the nicest... See more
Company replied
I ordered two suits in different sizes that both arrived with marks on them. Cotton seersucker can mark easily but Weronika went to the warehouse and found me the right size without any marks and sent... See more
AMAZING PRODUCTS QUALITY AND DESIGN! There suits are both affordable and comfortable and are available in a wide range of styles, colours, and sizes are accessible. Shipping was quick, and the prices... See more
Company replied
Company details
Written by the company
Harry Brown London is here for your sartorial needs. Harry Brown London is the embodiment of the man about London town. Inspired by men of the silver screen who know what the sharp cut of a suit does to their presence in a room. From suits perfect for your day to day in the office, to a three piece that will work its charm at a day at the races.
Contact info
United Kingdom
- harrybrownlondon.com
4.3
Excellent
113 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Disappointing quality
Disappointing quality. Paid a decent price for a couple of jumpers that are quite thin, 100% acrylic, but they are shapeless and not finished off too well. Saw the label and Made in China. Says it all. If I had known that I wouldn't have bought. Delivery and packing was fine, as was the ordering process.
February 11, 2025
Reply from harrybrownlondon.com
Hi Dave,
Thank you for your feedback. We're sorry to hear that the quality of the jumpers didn’t meet your expectations. We strive to offer products that balance quality and affordability, and we appreciate your insights.
We note your concerns regarding the material and finishing, and we’ll share this with our team to see where we can improve. If you’d like to discuss this further or explore a return/exchange, please don’t hesitate to reach out to our customer service team.
We’re glad to hear that your delivery and ordering experience went smoothly, and we truly appreciate you giving us a try.
Best Regards,
Harry Brown London
Poor Quality and Charged to Return
The quality, the length and the overall product quality was not what I had expected. It was so short and I reported it to be lopsided when worn too.
I returned the product due to the poor quality and fit - cost me £3.50 as they kept this for processing the return due to the product. Harry Brown is not for me and I wouldn't recommend.
December 30, 2024
I had a mixed experience with…
I had a mixed experience with harrybrownlondon.com. Initially, I faced some challenges with returns and sizing, and the cost to send items back was quite high. However, their customer service was commendable, as Weronika promptly assisted me in finding the right size without any marks. Despite some hiccups, like discrepancies in the refund process, the quality and fit of the suits, especially the pale green one for our wedding, were impressive. While shopping online always carries risks, their efficient handling of my concerns and the beautiful fitting suit left a positive impression overall. Four stars for their service and quality.
November 23, 2024
Unprompted review
Single breasted blue and white…
Single breasted blue and white checkered waistcoat was of the high tailored standard I expected and the fabric print is exquisite…. Highly recommended…
November 11, 2024
It cost an arm and a leg to return two…
It cost an arm and a leg to return two suits to the uk. Will not be doing any business with you guys in the future
September 30, 2024
Great customer service
I ordered two suits in different sizes that both arrived with marks on them. Cotton seersucker can mark easily but Weronika went to the warehouse and found me the right size without any marks and sent out straight away. Outstanding customer service
July 8, 2024
I had to return a couple of times to…
I had to return a couple of times to find the right size for me (always risky shopping online), but they were very efficient and easy
August 13, 2024
Disappointed…
I was disappointed with the suit ca4rier/cover it was very thin and will probably tear on first trip
August 5, 2024
Well impressed !
Well impressed !
Quality garment, swift, straight forward online experience - even for an old duffer like me
July 17, 2024
Absolutely fabulous the measurements…
Absolutely fabulous the measurements are exact, great quality fast shipping highly recommended.
July 8, 2024
Always so helpful in the changes of…
Always so helpful in the changes of sizes and advice on sizing
April 15, 2024
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