harrybrownlondon.com Reviews 113

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The website was easy to surf and the delivery was prompt however, suit had a lot of fluff on it so so that I had to take it to the dry cleaners. I think if you pay that much for a suit they should at... See more

Rated 5 out of 5 stars

Was a little apprehensive as my partner was ordering the pale green suit for our wedding and you don't get the usual choice of jacket and seperate trouser size... but it arrived and it was the nicest... See more

Company replied

Rated 5 out of 5 stars

I ordered two suits in different sizes that both arrived with marks on them. Cotton seersucker can mark easily but Weronika went to the warehouse and found me the right size without any marks and sent... See more

Rated 5 out of 5 stars

AMAZING PRODUCTS QUALITY AND DESIGN! There suits are both affordable and comfortable and are available in a wide range of styles, colours, and sizes are accessible. Shipping was quick, and the prices... See more

Company replied

Company details

  1. Tuxedo Shop

Written by the company

Harry Brown London is here for your sartorial needs. Harry Brown London is the embodiment of the man about London town. Inspired by men of the silver screen who know what the sharp cut of a suit does to their presence in a room. From suits perfect for your day to day in the office, to a three piece that will work its charm at a day at the races.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

113 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m a big and tall guy and if I can get…

I’m a big and tall guy and if I can get my size with Harry Brown design, I’ll alway choose HB for quality, original material style and comfort. Whenever I wear HB I’m always complemented by others. So for me HB all the way.

February 3, 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We are so glad to hear you're happy with your Harry Brown London purchase, and that others love it on you too. We look forward to having you shop with us again!

Rated 5 out of 5 stars

A beautiful product packaged…

A beautiful product packaged exquisitely great value

January 12, 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We're very glad to hear you enjoyed your customer experience with us, we appreciate your feedback!

Rated 5 out of 5 stars

Great looking product

Great looking product, quality seems fine as well, delivery in time.

January 10, 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

It's always amazing to hear that we've been successful in our goal of providing a great experience for our customers. Hope you enjoy your suit!

Rated 4 out of 5 stars

Suit was well made and perfect fit

Suit is well made and perfect fit. I really like the floral designs on the inside of the jacket, which is what sets them apart from any other suit. It did take a little longer to get to me from Canada; however, during these times, it's kinda warranted. The big seller for me is.... I just look awesome in the suit. Thank you peoples of Harry Brown London.

January 12, 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thank you so much for your kind review, we are glad you are enjoying the suit!

Rated 5 out of 5 stars

Great company

Great company, brilliant products, top quality menswear.
Fabulous customer service.
Highly recommend

January 5, 2023
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thank you so much for taking the time to leave us feedback.

Rated 5 out of 5 stars

Searching for a waistcoat

Just purchased a waistcoat on this occasion. Chosen for colour and fabric type.
Had to go one size up for a comfortable fit. Return process simple.
Love the garment and just what I needed.

November 25, 2022
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We're so happy to hear you love your Harry Brown London waistcoat. Thank you for taking the time to write us a great review.

Rated 5 out of 5 stars

Amazing suits!

I have purchaced a few 3 piece suits from Harry Brown, and loved each and every one. The number of comments I have received, ' where did you get that suit from'. They are amazing, and delivery is so good. Thank you so much Harry Brown!

November 18, 2022
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We are delighted to hear you enjoy your suit, we appreciate your feedback!

Rated 5 out of 5 stars

Excellent quality and great service

Excellent quality suits with speedy delivery and well packed. Flexible on necessary returns which was above and beyond what we expected.

October 6, 2022
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We appreciate your feedback, always here to help!

Rated 5 out of 5 stars

Great Service, Top quality!

Very quick delivery. Love with the feel of the material of the suit. And the pin is just so beautiful. Fitting is good aswell. Previously ordered a size turned out to be too large but Returns and refund process was very quick and easy. So 5 star for great services and quality. Really happy with my purchase

October 4, 2022
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We are delighted to hear you enjoy your suit, we appreciate your feedback!

Rated 5 out of 5 stars

Harry Brown are brilliant

Harry Brown are brilliant. I ordered the suits before 3pm and they arrived at 12pm the next day. Couldn't get over how quickly they delivered. The suits are of amazing quality and really good value.

September 3, 2022
harrybrownlondon.com logo

Reply from harrybrownlondon.com

We are delighted to hear you enjoy your suit, we appreciate your feedback!

Rated 5 out of 5 stars

Great suits and fantastic customer…

Great suits and fantastic customer service. Ordering for 6 people is stressful but the team have been really helpful with exchanges etc. Would recommend to anyone

September 2, 2022
Unprompted review
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thank you for your kind review, we hope you enjoy your suits! :)

Rated 3 out of 5 stars

Quality of the suits are great but…

The quality of the suits are great but the fit just isn't right. I am an average build man, 32W, 32L and a 38/40 chest. I had to send back my normal size for the size up only to do exactly the same again, going two sizes up from normal. I then decided to get the entire suit tailored, in order for it to fit perfectly. I'm now happy with the trousers and waistcoat but the Jacket simply doesn't have enough material on the front (yet ample on the back), this has led to the front chest and shoulders looking pulled and tight. It's been a frustrating month with this, and for it not to be perfect is disappointing. Still, I have to say that the returns process is quick and simple and the exchange arrived instantly.

September 2, 2022
Unprompted review
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Hi Jamie,

Thank you for your response.

Im sorry about your experience at Harry Brown London. We strive to have the best fit for our customers and would love to learn more about your experience and understand where the discrepancy was, would you be able to send me an email at steven.kong@adhope.com?

Rated 5 out of 5 stars

Great suits

Great suits. Three piece 38L is a rare find these days. I’ve been buying them for several years. The customer service was excellent.

August 19, 2022
Unprompted review
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thank you for your kind review, Andy! At Harry Brown we are happy to hear that our customer is taken care every step of the way.

Rated 5 out of 5 stars

Great quality suits and really…

Great quality suits and really impressive service from Harry Brown.
Helpful when trying on the suits when visiting, to quickly sorting out delivery to different locations and exchanges for a large groomsmen group.
Would 100% recommend and use again

August 15, 2022
harrybrownlondon.com logo

Reply from harrybrownlondon.com

Thank you for your kind review, Alexander! We're glad we helped your group, We wish you all the best on the day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look