Hartool 2 Myshopify Reviews 

155
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that ordered garden sheds and storage boxes never arrive, while customer service phone lines and support emails remain entirely unresponsive. Buyers stated that these online stores had issues with contact details and unrecognized business names, leaving people feeling disappointed. Some reviewers were happy that their credit card company successfully resolved the payment dispute and reimbursed their lost money. A few other people also noted that alternative payment providers reviewed these unexpected transactions. Customers also shared that order receipts arrived from obscure email addresses.

What people talk about most

Order

Reviewers highlight negative aspects of placing an order, reporting widespread frustration over items that... See more

Website

People report negative experiences with the website, describing issues with payments and non-delivery of... See more

Customer communications

Consumers find customer communications to be frustratingly non-existent. Reviewers report that phone numbers... See more

Product

Customers consistently report negative experiences with product purchases, highlighting severe disappointment... See more

Payment

Users describe issues with payment, reporting that payments were processed but goods were not received.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We ordered a shed from this so called company back in feb, still haven’t received it. We sent them an email with no response, called them but their phone line is dead. We are now having to go through... See more

Rated 1 out of 5 stars

SCAM! Ordered a garden storage container for £70. I checked email for delivery date which gave me a order number to check on Shop. That order number doesn't exist. No response from sent emails keep s... See more

Rated 1 out of 5 stars

I paid via credit card thankfully so will hopefully get my money back in a few weeks. I received no confirmation email of payment or updates on delivery of garden shed I ordered. No response via e... See more

Rated 1 out of 5 stars

unfortunately I've just been scammed like the rest of the others should of read the reviews im fuming bloody people DO NOT ORDER FROM THESES PEOPLE THERE SCAMMERS i even had a notification from shop... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

155 reviews

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4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.1

All reviews

(155)

155 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

We ordered a shed from this so called company back in feb, still haven’t received it. We sent them an email with no response, called them but their phone line is dead. We are now having to go through to our bank to try to get our money back as this company has sadly scammed us out of our hard working cash. They also are operating in a number of different names so be careful when ordering garden products from varies companies.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

This company does not exist

This company does not appear to exist. I ordered a garden shed which never appeared. When searching for the type of shed that I required Hartool featured prominently, and still does.
Do not buy from this SCAM company.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, Purchased a storage unit not arrived. Called the number and it belongs to a man in York who said I wasn't the first. Emailed the address but not holding my breath,

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Bought a shed with 4-6 day delivery nothing arrived. Support email is dead and mobile contact number cuts off straight away. Going through my bank to get my money back.
DO NOT BUY FROM HARTOOL!

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

Bought a outside storage container £70…

Bought a outside storage container £70 tried to contact the company can’t phone number dead email can’t access it’s a scam they have a few sites so watch out check all sites out before you buy. Oliver

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

Bought garden shed. No response to emails. Phone number doesn’t exist. Transaction on bank is international. Company doesn’t exist on companies house. Address given is someone’s residential home. Stay away from these cowboys. Defo SCAMMERS. Bank notified. Shopify notified.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered from website

Ordered from website. Waited. Nothing. Contacted by email but no response. Tried the phone number but Smart said spam and no ringing tone.
DO NOT BUY from here

February 24, 2026
Unprompted review

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