We ordered a shed from this so called company back in feb, still haven’t received it. We sent them an email with no response, called them but their phone line is dead. We are now having to go through... See more
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Scam
We ordered a shed from this so called company back in feb, still haven’t received it. We sent them an email with no response, called them but their phone line is dead. We are now having to go through to our bank to try to get our money back as this company has sadly scammed us out of our hard working cash. They also are operating in a number of different names so be careful when ordering garden products from varies companies.
This company does not exist
This company does not appear to exist. I ordered a garden shed which never appeared. When searching for the type of shed that I required Hartool featured prominently, and still does.
Do not buy from this SCAM company.
This is a scam
This is a scam, Purchased a storage unit not arrived. Called the number and it belongs to a man in York who said I wasn't the first. Emailed the address but not holding my breath,
SCAM……FAKE……
SCAM……Helpline message contact is completely ignored, company phone number is not recognised, SCAM
Bank have refunded my money.
Scam company
Scam company. Bought a shed with 4-6 day delivery nothing arrived. Support email is dead and mobile contact number cuts off straight away. Going through my bank to get my money back.
DO NOT BUY FROM HARTOOL!
Bought a outside storage container £70…
Bought a outside storage container £70 tried to contact the company can’t phone number dead email can’t access it’s a scam they have a few sites so watch out check all sites out before you buy. Oliver
STAY AWAY
Bought garden shed. No response to emails. Phone number doesn’t exist. Transaction on bank is international. Company doesn’t exist on companies house. Address given is someone’s residential home. Stay away from these cowboys. Defo SCAMMERS. Bank notified. Shopify notified.
SCAM SCAM SCAM.
SCAM SCAM SCAM.
no delivery, phone number is non existent and the address is a residential property.
DO NOT BUY FROM HERE
Ordered from website
Ordered from website. Waited. Nothing. Contacted by email but no response. Tried the phone number but Smart said spam and no ringing tone.
DO NOT BUY from here
This is a scam site
This is a scam site. Do not buy anything from there.
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