Harvey Norman Ireland - Blanchardstown Reviews 

1,546
TrustScore 4.5 out of 5

4.4

Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE


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Rated 5 out of 5 stars

My parents ordered a sofa and sofa bed from Harvey Norman in Blanchardstown. From the time they visited the store to the delivery, the whole process was easy and convenient for them. Sinead at the st... See more

Company replied

Rated 5 out of 5 stars

We came into Harvey Norman in Blanchardstown on the hunt for a bed frame and mattress for our new house. Krishna helped us over 2 days to pick the best mattress within our budget while providing the i... See more

Company replied

Rated 1 out of 5 stars

I went there as I wanted to see/try out a product before I bought it. The website stated it's on display in store here. It wasn't - when I noted this to a staff member she looked at me as I interrupte... See more

Company replied

Rated 5 out of 5 stars

I brought my Dad into shop for new bed and your staff member Nicola OShea was so helpful really took her time with my Dad telling him about each bed and explained all different mattress . My dad is 84... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Blanchardstown

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Ireland

  • 01 824 7400

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,546)

9,036 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery was on time

Eoin from the Blanchardstown outlet was an absolute pleasure to deal when i purchased my suite of furniture from him. Very friendly and professional. A joy to deal with. Delivery was on time. The 2 delivery guys that assembled my furniture were friendly, courteous and professional.

May 16, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Teresa,

We're so glad to hear your delivery was on time and our team provided excellent service. We appreciate your kind words!

Kind Regards,
Conor

Rated 3 out of 5 stars

I ordered 3 items

I ordered 3 items, house was teady to install all. I was promise if all come in one go. But not... two items was missing and i have to drive to warehouse self to collect. I was charged for delivery but they ask me to pick up my items. Thats not fair...

I should got refund for delivery charge

May 16, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Blanchardstown

Hi Arek,

We sincerely regret the inconvenience caused by the missing items. We are reviewing our delivery process to prevent this from happening again.

Kind Regards,
Conor

Rated 3 out of 5 stars

N/Aa

Not applicable

May 12, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Sushant,

Thank you for your review. We appreciate your feedback.

Kind Regards,
James

Rated 2 out of 5 stars

I am writing to provide feedback on my…

I am writing to provide feedback on my recent purchase experience, which unfortunately reflected poor customer service and inaccurate sales advice.

While I appreciate that Harvey Norman promptly refunded the amount deducted for the bed, the process leading up to this was highly unsatisfactory. Prior to purchase, I explicitly provided the sales team with the dimensions of my staircase. I was assured that the bed could be transported up the stairs without any issues. Furthermore, I was initially told delivery would take one month, but during billing, this timeline was extended. Ultimately, I waited 2.5 months, only for the delivery team to find that the item could not fit through the staircase.

It appears the sales team prioritized securing the sale over ensuring practical feasibility and customer satisfaction. Regrettably, this mirrors a similarly poor experience I had with an appliance purchase four years ago.

While the financial resolution was handled correctly, the overall experience has left me highly dissatisfied with Harvey Norman's service. I hope this feedback is used to improve the training of your sales staff.

May 8, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Jude,

We appreciate you sharing your recent experience with us. We regret to hear of the experience regarding your bed purchase and the prolonged and unsatisfactory delivery process. We acknowledge your frustration and we will provide your feedback to the relevant teams to ensure better customer satisfaction for the future.

Kind Regards,
James

Rated 1 out of 5 stars

Very poor delivery experience…

Ordered an expensive and ‘premium’ dining room table from Harvey Norman and paid for direct delivery to our house.

The first delivery was very unprofessional - the legs to the table were in very poor condition loose in a plastic bag, came without assembly instructions, and also with an ‘assembly kit’ loose in an Ikea ziplock bag with multiple screws/bolts missing.

Second delivery was arranged for replacement legs and assembly kit. When this arrived, there were still no assembly instructions and the assembly kit was again missing a single screw and was unable to be put together.

After taking two days off work to receive these deliveries, I am now having to collect the missing screw from their warehouse in Finglas which is only open from 10am-4pm and so cannot be collected outside of work hours. I’ve had no word about refunding the delivery fees we paid and overall the interactions have been very unprofessional. Do not recommend buying furniture from Harvey Norman.

May 14, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Connor,

We appreciate you taking the time to share your recent experience with us. We sincerely regret the multiple issues you encountered with your dining table delivery and assembly kits. We have passed this on to the relevant teams to look into this to prevent similar issues in the future.

Kind Regards,
James

Rated 5 out of 5 stars

Always the best customer service in all…

Always the best customer service in all aspects!

May 14, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Blanchardstown

Hi there,

We are so glad to hear you consistently receive great customer service. We appreciate your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

Item delivered

Item delivered, modern truck, good communication. Happy days

May 14, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Blanchardstown

Hi Stephen,

We're glad to hear you had a positive delivery experience. Thank you for your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

From in store to installatio

From in store to installation everything was so easy to deal with communication excellent both in store and delivery. The delivery lads Daniel and his assistant were so professional knowledgeable pleasant and a pleasure to deal with they are both a credit to Harvey Norman

May 13, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Blanchardstown

Hi Brenda,

We are so pleased to hear that your experience, from in-store to installation, was easy and that our team provided excellent communication. We appreciate you recognising our delivery team's professionalism and knowledge. Thank you for your wonderful feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Photocenter Harvey Norman

Photocenter Harvey Norman - Blanchardstown.

Excellent service today Wednesday 13th May.
The staff member went above and beyond to help all customers quickly and with a friendly smile while under pressure with the photo app not working.

May 13, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Brenda,

We are so happy to hear about your positive experience with us. We appreciate you acknowledging our team's efforts. Thank you for your kind words!

Kind Regards,
James

Rated 5 out of 5 stars

Happy customer

Product is perfect and delivery was very smooth

May 8, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Aissa,

We appreciate your positive feedback. We are happy the product and delivery were perfect!

Kind Regards,
James

Rated 5 out of 5 stars

I’m really impressed with Harvey Norman…

I’m really impressed with Harvey Norman having purchased some white goods for my kitchen. I visited the blanchardstown store and the staff were so helpful and knowledgeable. They didn’t try push the most expensive ones on me, they actually listened to what I wanted a recommended the best ones within my budget.

April 20, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi there,

We are delighted to hear about your positive experience with our team. It's wonderful that our staff were helpful and knowledgeable, assisting you in finding the best items within your budget. We appreciate your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Harvey's delivery, real Pros!

Harvey's delivery staff did a great job. They removed the old sofa and installed the new one without any hassle.

May 12, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Fede,

We're happy to hear that our delivery staff provided great service! We appreciate your positive feedback regarding the seamless removal and installation process.

Kind Regards,
James

Rated 5 out of 5 stars

Real time estimate of arrival of…

Real time estimate of arrival of delivery. Delivery and installation went seamlessly. All good.

May 12, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Dave,

We're so happy the real-time arrival estimate was helpful and that your delivery and installation were seamless! We appreciate your positive feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Very nice and friendly delivery guys…

Very nice and friendly delivery guys who were in and out quickly. Very efficient service.
Staff in the shop were also lovely too.

May 12, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Sylvia,

We appreciate your feedback. We're happy to hear that the delivery team was friendly and efficient, and that the shop staff were lovely. Thank you!

Kind Regards,
James

Rated 4 out of 5 stars

The one line experience was very good

The one line experience was very good
I tried to purchase in store, on Blanchardstown and the salesman would not show me the radio as he did not have one on display. He did have some in stock but would not open the box...... He didn't get the sale.

May 3, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Sean,

We appreciate you sharing your experience. We are happy to hear your experience on our website was very good. We're sorry the in-store service didn't meet expectations. We'll address this with the relevant teams to improve our service for the future.

Kind Regards,
James

Rated 5 out of 5 stars

Great Help with Choosing a Bed and Mattress

We recently returned to Harvey Norman to choose a mattress, and Krishna from the bed section was extremely helpful throughout the process. He had previously helped us choose our bed as well, so we were very happy to come back for his advice again. Krishna gave us excellent recommendations, answered all our questions patiently, and helped us find the right mattress for our needs. We really appreciated his friendly and professional service and will gladly recommend him to others.

May 11, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Iveta,

We appreciate you sharing your positive experience. We're happy to hear that our team member was helpful in choosing the right mattress and provided excellent recommendations. We're glad you appreciated the friendly and professional service. Thank you for recommending us!

Kind Regards,
James

Rated 5 out of 5 stars

Fast delivery service

Fast delivery service

May 6, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Aleli,

We appreciate you sharing your experience with us. We are happy to hear that the delivery service was fast.

Kind Regards,
James

Rated 5 out of 5 stars

Had a table and chairs delivered the…

Had a table and chairs delivered the delivery guys texted me with a time. The whole delivery process was great from start to finish. The table and chairs were assembled on site and all the packaging was removed would definitely recommend Harvey Norman.

May 8, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Catherina,

We appreciate you taking the time to leave us this review! We are so glad to hear that the delivery process was great from start to finish, and that the team assembled the furniture and removed all packaging. We're delighted you had a great experience.

Kind Regards,
James

Rated 1 out of 5 stars

You never told me when the item was to…

You never told me when the item was to be delivered and it hasnt been. I'll be calling for a refund. Dreadful..

May 2, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Lorcan,

We regret that the delivery information wasn't provided and the item hasn't arrived. We appreciate your feedback and will investigate this issue. We will be in touch with an order update as soon as possible.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very punctual

Very punctual. Great service.

May 6, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Aoife,

We're happy to hear that you found our service punctual and great. Thank you for your positive feedback!

Many thanks,
Katie.

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