Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more
Company replied
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
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Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more
Company replied
Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more
Company replied
Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more
Company replied
I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more
Company replied
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Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
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Addresses issues in a timely and friendly manner. Staffs are fantastic and keep up your good work 👏

Reply from Harvey Norman Ireland - Carrickmines
Delivery prompt with very helpful delivery man
Phoned re delivery and shop so helpful

Reply from Harvey Norman Ireland - Carrickmines
So easy to order online and everything was ready to be collected when we got to the shop.
The Ring Doorcamera and Chime are working perfectly and easy to setup.

Reply from Harvey Norman Ireland - Carrickmines
Had my Tv delivered from HN.. the delivery was smooth and was informed well in advance via Sms and call

Reply from Harvey Norman Ireland - Carrickmines
I bought a dining table set with chairs which was gorgeous and fairly priced. The delivery and assembly service was impeccable. The post-sale experience from the shop, however, was unfortunately not uncommon. Mentioned in conversation to the sales person some of my circumstances (live on my own) and they simply felt entitled to get the phone number on my file to text me on whatsapp after hours, to “offer help”, followed by “good morning” texts and after delivery to “send him a picture of it”. When I didn’t reply, he deleted texts and activated “disappearing messages”, so evidence vanishes. I blocked the number since. Person was friendly but this behaviour was unacceptable, since it made me uncomfortable to reprimand, for fear of future retaliation. After all, he also has access to my full address. All I wanted was a table, which I am very happy with!

Reply from Harvey Norman Ireland - Carrickmines
Communication on delivery of bed was good and clear and delivery was within indicated timeliness.
Bedside locker was a different story, with significant delays and little updates provided, only information I got was when I reached out.

Reply from Harvey Norman Ireland - Carrickmines
The guys did a great job getting the mattress up a small staircase

Reply from Harvey Norman Ireland - Carrickmines
Very professional and friendly , delivered the sofa and put it together for myself very quickly.
Thank you to the guys.

Reply from Harvey Norman Ireland - Carrickmines
Really great experience! Found staff polite and informative—- Took time to answer all my questions.
Happy to buy after that .
Cannot praise the service highly enough ! They deserve a raise !!!
Miriam C

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
It would have been perfect BUT the boys put a dent in the new fridge duri g the installation. They said they would report this when they returned to headquarters and I would get a call from Harvey Norman...no call yet ?

Reply from Harvey Norman Ireland - Carrickmines
Had an issue with something I purchased. I returned it on the day for purchase and they provided a new replacement within a few minutes

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Fast and super effective. The staff fixed the item in no time. They called before they came in and they were on time. Overall very happy with the service.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Great service from store.
Delivery not as good. Told afternoon delivery arrived morning we were not at home, luckily only 5 mins away.

Reply from Harvey Norman Ireland - Carrickmines
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