Harvey Norman Ireland - Carrickmines Reviews 

1,090
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied

Rated 5 out of 5 stars

Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more

Company replied

Rated 5 out of 5 stars

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,090)

8,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Addresses issues in a timely and…

Addresses issues in a timely and friendly manner. Staffs are fantastic and keep up your good work 👏

April 2, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Selvam,

We appreciate you sharing your feedback. We are so happy to hear that issues are addressed in a timely and friendly manner and that our staff were able to assist effectively!

Kind Regards,
James

Rated 5 out of 5 stars

Delivery prompt with very helpful…

Delivery prompt with very helpful delivery man
Phoned re delivery and shop so helpful

April 2, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Muirghen,

We appreciate you sharing your feedback! We're happy to hear that our delivery was prompt and our team was helpful and communicative.

Kind Regards,
Kevin

Rated 5 out of 5 stars

So easy to order online…

So easy to order online and everything was ready to be collected when we got to the shop.
The Ring Doorcamera and Chime are working perfectly and easy to setup.

March 30, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Denise,

We appreciate you taking the time to leave us a review. We're happy to hear that ordering online was easy and your order was ready for collection, and that the products are working perfectly.

Kind Regards,
James

Rated 5 out of 5 stars

Had my Tv delivered from HN.

Had my Tv delivered from HN.. the delivery was smooth and was informed well in advance via Sms and call

April 1, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jane,

We're happy to hear that your TV delivery from us was smooth! It's great to know you were well-informed. Thank you for sharing your positive experience with us.

Kind Regards,
James

Rated 4 out of 5 stars

Excellent product, great delivery/assembly, but odd experience at shop

I bought a dining table set with chairs which was gorgeous and fairly priced. The delivery and assembly service was impeccable. The post-sale experience from the shop, however, was unfortunately not uncommon. Mentioned in conversation to the sales person some of my circumstances (live on my own) and they simply felt entitled to get the phone number on my file to text me on whatsapp after hours, to “offer help”, followed by “good morning” texts and after delivery to “send him a picture of it”. When I didn’t reply, he deleted texts and activated “disappearing messages”, so evidence vanishes. I blocked the number since. Person was friendly but this behaviour was unacceptable, since it made me uncomfortable to reprimand, for fear of future retaliation. After all, he also has access to my full address. All I wanted was a table, which I am very happy with!

March 27, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Ana,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we will have this investigated immediately?

Many thanks,
Katie.

Rated 3 out of 5 stars

Delivery of bed and bedside locker

Communication on delivery of bed was good and clear and delivery was within indicated timeliness.
Bedside locker was a different story, with significant delays and little updates provided, only information I got was when I reached out.

March 27, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Eoghan,

We appreciate your feedback on the bed delivery. We're sorry to hear about the bedside locker delays and lack of communication. We'll review our processes to improve updates.

Many thanks,
Katie.

Rated 5 out of 5 stars

The guys did a great job getting the…

The guys did a great job getting the mattress up a small staircase

March 31, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Amelia,

We're happy our team helped you by getting the mattress up the staircase. Thank you for letting us know about your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anusree,

We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; it means a lot to us.

Kind Regards,
James

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly , delivered the sofa and put it together for myself very quickly.
Thank you to the guys.

March 31, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Paul,

We're happy to hear that the sofa delivery and assembly were professional and quick. We appreciate your positive feedback regarding the team's friendliness.

Kind Regards,
James

Rated 5 out of 5 stars

Really great experience

Really great experience! Found staff polite and informative—- Took time to answer all my questions.
Happy to buy after that .
Cannot praise the service highly enough ! They deserve a raise !!!
Miriam C

March 31, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Miriam,

We're happy to hear that you had such a wonderful experience! We appreciate your kind words regarding our team's politeness and helpfulness. Thank you for your positive feedback; it means a lot to us!

Kind Regards,
James

Rated 4 out of 5 stars

It would have been perfect BUT the boys…

It would have been perfect BUT the boys put a dent in the new fridge duri g the installation. They said they would report this when they returned to headquarters and I would get a call from Harvey Norman...no call yet ?

March 26, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Stephen,

We regret to hear about the damage to your new refrigerator during installation and no follow-up call. If you can contact our customer service team at "customer@support.harveynorman.ie", the team will be able to look into this for you. Thank you for bringing this to our attention.

Kind Regards,
James

Rated 5 out of 5 stars

Had an issue with something I…

Had an issue with something I purchased. I returned it on the day for purchase and they provided a new replacement within a few minutes

March 26, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Paul,

We appreciate you taking the time to share your experience. We're happy to hear that we could quickly resolve the issue and provide a replacement for you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Simple

Simple, uncomplicated purchase process

March 26, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Damian,

We're glad you found our purchase process simple and easy. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Shane,

We're happy to hear that your experience with us was easy. We appreciate your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Simple as always

Simple as always , friendly staff and the process so smooth

March 25, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Christopher,

We appreciate you sharing your thoughts. We're so happy to hear that our staff were friendly and the process was simple and smooth for you!

Kind Regards,
Kevin

Rated 3 out of 5 stars

Don’t take the cover

Don’t take the cover

March 24, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Pengyu Ji,

We appreciate your feedback and will look into the cover issue you experienced. Thank you for letting us know.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast and super effective

Fast and super effective. The staff fixed the item in no time. They called before they came in and they were on time. Overall very happy with the service.

March 21, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Lydia ,

We appreciate you sharing your feedback. We're happy to hear that our staff provided fast and effective service, fixing the item promptly and being punctual.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Click and Collect

Everything went smoothly

March 10, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Derek,

Thank you for taking the time to leave this review we are delighted to hear everything was smooth with the collection of your order.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Great

Great service from store.
Delivery not as good. Told afternoon delivery arrived morning we were not at home, luckily only 5 mins away.

March 19, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Christine,

We're glad you appreciated our store service. We regret the delivery wasn't ideal and arrived earlier than expected. We'll review our delivery process.

Kind Regards,
Kevin

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