Harvey Norman Ireland - Carrickmines Reviews 

1,088
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied

Rated 5 out of 5 stars

Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more

Company replied

Rated 5 out of 5 stars

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,088)

8,944 reviews in the last 12 months

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Rated 5 out of 5 stars

Just a fabulous team

Just a fabulous team. Efficient, kind, professional and fun. Called me and came at said time. Excellent service as always from Harvey Norma .

April 21, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We appreciate you sharing your experience. We're happy to hear that our team was efficient, kind, professional, and fun, and that they provided excellent service!

Kind Regards,
James

Rated 5 out of 5 stars

super staff very helpful.stephen…

super staff very helpful.stephen manager excelent in carrickmines.👍👍👍👍

April 18, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Andis,

We appreciate your positive feedback and are so happy to hear that our staff was helpful! We're glad you enjoyed your experience in-store.

Kind Regards,
James

Rated 5 out of 5 stars

Very good overall service

Good product range. Very good salespeople. Flexibility in storing our purchases until our place was finished. Coordinated delivery of multiple orders

April 11, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're glad you enjoyed your experience. It's great to hear that you appreciated our product selection, helpful salespeople, storage flexibility, and coordinated delivery service. Thanks for your positive feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

very helpful and quick

Our old fridge broke on a Saturday, and we urgently needed a replacement. Because it is an integrated fridge, we were unsure about our options and needed expert advice. Although there were a few models available elsewhere, delivery times were over a week away.

On Sunday, we went to the Harvey Norman store in Carrickmines, where we spoke to Joseph Francis. He not only gave us brilliant advice, but also made sure the fridge was delivered by Tuesday morning. He even kept in touch afterwards to ensure everything was alright.

We are so happy that we didn't have to store our food in our neighbours’ houses for another week. Very good job and thank you for that!

April 12, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Roberto,

We're happy to hear that you received excellent advice and prompt delivery of your new fridge. We appreciate you sharing your positive experience and are glad we could help you quickly replace your appliance. Thank you!

Many thanks,
Katie.

Rated 1 out of 5 stars

Buyer Beware Harvey Norman is not all Ads and glitter...

I have long been a valued and loyal Harvey Norman brand ambassador, so much so that issues seldom, if ever, arise it has been one of the few reliable brands, but that bubble of trust has now ruptured.
I acquired a premium, high-value Honor Magic V5, and during my conversation with the sales associate, it was confirmed that should I wish to exchange this phone for a comparable device, Harvey Norman would accept it as a trade-in. I was astonished when directed to Lovetech, located on the opposite side of HN. The individual I conferred with was a manager; he examined my phone, navigated to its "about" section, noted the IMEI number, and we discussed Honor never on e did he mention an issue with Honor. He proceeded to use the computer, and despite several misspellings of "Honor," despite Harvey Norman Carrickmines having a good range of Honor phones to cater to all preferences, he subsequently informed me that Harvey Norman does not accept Honor devices for trade-in (I intended to transition to a Samsung Fold 7)!!!!. I reiterated my prior discussion with the sales associate and emphasised that the trade-in promotion and service are prominently displayed within the store. I am profoundly disillusioned by this misrepresentation in an establishment I have relied upon for numerous years; that confidence has now evaporated. Such a shame, off to PC Currys with all our trade and they were delighted to help.

April 20, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Edward,

Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Great customer service at the till.

I had a great experience with my recent order. The website was easy to navigate, and the customer service team was very helpful.

April 17, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Timothy,

We're happy to hear that you found our website easy to navigate and that our customer service team was helpful! We appreciate you sharing your positive experience.

Many thanks,
Katie.

Rated 2 out of 5 stars

Damaged delivery.

One of the items delivered was a mirror. On inspection, without removing the bubble wrap, a large crack was seen running right across the mirror.

April 14, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Pat,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to custoemr@support.harveynorman.ie and we can have this investigated?

Many thanks,
Katie.

Rated 5 out of 5 stars

Worth checking out for phone purchase

Purchasing online was hassle free. Website was good. Best price for my mobile phone purchase that I could find. Recommend checking them out.

April 8, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Patricia,

We're happy to hear that your online purchase was hassle-free and that you found the best price. We appreciate you recommending us, and we value your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great staff and delivery

Great staff in store, very helpful. Delivery orders are sent out super fast.

April 9, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Simone,

We appreciate you sharing your feedback with us. We're so happy to hear that our in-store team was helpful and that your delivery orders are sent quickly!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, early delivery, guys were great, so easy, thank you

April 11, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Wendy,

We appreciate you sharing your feedback. We are so happy to hear that our service and delivery were fantastic and easy for you!

Many thanks,
Katie.

Rated 5 out of 5 stars

It all went according to plan

It all went according to plan. Arrived at time delivery guys said. Assembled it and took away all wrappings. So mannerly the 2men and no problem with Harvey Norman this time or the past deliveries.

April 11, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joan,

We're happy to hear that everything went smoothly, from the timely arrival to the assembly and removal of wrappings. We appreciate your positive feedback regarding the team's mannerly service and your continued satisfaction with our deliveries.

Many thanks,
Katie.

Rated 5 out of 5 stars

Professional, courteous and efficient.

The two lads came on time and installed the machine professionally.
They were courteous and efficient.
Couldn’t ask for more.
Many thanks.
Mike & Maggie.

April 10, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mike,

We appreciate you sharing your experience. We're happy to hear that the installation was professional, on time, courteous, and efficient. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I wanted to give it a 10

2 fantastic guys delivered bed . Very courteous and professional despite having been delayed with the protests. A big thank you to them both.

Dylan handled the sale and he was more than helpful. A very professional guy .

April 10, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Claire,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was courteous and professional, even with the delays. We are also glad that our team member was helpful and professional. We value your comments.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Efficient delivery on time

Nedus and Mindy were an excellent delivery team. Arriving when they promised, having given me notice well in advance. They removed the old fridge, unpacked and took away all packaging from the new fridge. As they did not have to remove the doors, they wrote confirmation of a refund I'm due, having paid for unnecessary work. Very impressive service from these guys.

April 10, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Declan,

We're happy to hear that you were impressed with our delivery team's service. We appreciate your positive feedback regarding their punctuality, efficiency in removing your old fridge and packaging, and attention to detail with the refund confirmation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Iphone 17 Pro

Picked up iphone 17 Pro 512GB model - happy with the service and purchase!

April 3, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Brendan,

We're happy to hear that you are satisfied with the service and your new iPhone 17 Pro! Thank you for sharing your positive experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience

Great experience, my go to shop for Furniture and Electronics

April 8, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Vivek,

We're happy you had such a wonderful experience with us! Thank you for making us your go-to shop; we appreciate it greatly.

Kind Regards,
James

Rated 5 out of 5 stars

Good service

Good service

April 8, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Peter,

We appreciate your positive feedback! We're so happy to hear that you received a good service with us. Thank you for sharing your experience.

Kind Regards,
James

Rated 5 out of 5 stars

Arrived on time

Arrived on time , both appliances fitted perfectly and tested.
The two technicians were very efficient and politely explained how the new units worked.
They left the kitchen clean and tidy.

April 3, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Declan,

We're happy the appliances arrived on time and were fitted and tested perfectly. It's great to hear that our technicians were efficient and explained the new units' functions politely, while leaving the kitchen clean and tidy. Thank you!

Kind Regards,
James

Rated 5 out of 5 stars

Addresses issues in a timely and…

Addresses issues in a timely and friendly manner. Staffs are fantastic and keep up your good work 👏

April 2, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Selvam,

We appreciate you sharing your feedback. We are so happy to hear that issues are addressed in a timely and friendly manner and that our staff were able to assist effectively!

Kind Regards,
James

Rated 5 out of 5 stars

Delivery prompt with very helpful…

Delivery prompt with very helpful delivery man
Phoned re delivery and shop so helpful

April 2, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Muirghen,

We appreciate you sharing your feedback! We're happy to hear that our delivery was prompt and our team was helpful and communicative.

Kind Regards,
Kevin

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