Harvey Norman Ireland - Carrickmines Reviews 

1,087
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied

Rated 5 out of 5 stars

Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more

Company replied

Rated 5 out of 5 stars

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

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4.4

All reviews

(1,087)

8,944 reviews in the last 12 months

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Rated 5 out of 5 stars

Nintendo 2 bundle

I have purchased Nintendo 2 bundle for my son birthday which he was also saving for. We had issue with the Mario Kart world coupon which wasn’t working. Went to shop and been told to contact Nintendo for support and if it won’t be solved they will replace it with Nintendo vouchers. From Saturday until Tuesday I didn’t receive any answer from Nintendo and my son wasn’t happy at all. Tuesday afternoon Manager rang and after checking few things on Nintendo he offered to replace the game coupon with Nintendo voucher so I could purchase game from Nintendo store. My son was delighted and I have to say I was relieved that I don’t have to pay extra for new game.
Absolutely amazing customer service , could not thank enough Manager Greg for his help.
We will definitely shop there again.

May 5, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're happy to hear that the issue with the game coupon was resolved and your son is delighted. We appreciate your positive feedback and are glad we could provide amazing customer service. We look forward to seeing you shop with us again.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very friendly and fantastic customer…

Very friendly and fantastic customer service, perfect advice

May 3, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Marietta,

We appreciate your feedback and are so glad to hear you were happy with our friendly customer service and perfect advice. Thank you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Another successful shopping experience…

Another successful shopping experience at our favorite store. Thank you very much for the advice and support from the seller Greg.

May 3, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

HI there,

We appreciate you sharing your positive experience at our store. We're so glad to hear that you were pleased with the advice and support you received.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Extremely helpful and pleasant

Extremely helpful and pleasant - Greg

May 3, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're happy to hear that our team was helpful and pleasant for you. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Front of Shop

I showed my details at the checkout/click and collect desk to a guy, he was pretty rude telling me "go down to the tv section" and turned away to finish his conversation with his colleague. The lad i dealt with in the tv section that got me product was very pleasant and friendly. You might need to have a look who you have front of shop.

April 29, 2026
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Reply from Harvey Norman Ireland - Carrickmines

Hi Neal,

We appreciate you sharing your experience. We're sorry the initial interaction wasn't pleasant. We're glad the second staff member was helpful. We'll address this to ensure a better experience in the future. Thanks for your feedback.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Disappointed on bed + mattress delay and no notification for months.

Been a HarveyNorman customer for a while and this is my first big disappointment. Ordered bed + mattress as they had quick delivery of approximately 2 months and needed a bed quick (sleeping on the floor is not ideal).
No contact for 2 months and when calling, they stated the new delivery estimation is another 3 months. Lack of professionalism as most likely they knew about the delays before the 2 months mark but chose to not contact us. Canceled order and started looking elsewhere. Guess will sleep on the floor for a while thanks to HN delays and lack of proactive notification.

April 29, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Petcu,

We regret to hear about the bed and mattress order delay and the communication issues you experienced. We appreciate you bringing this to our attention. Please email the details to our customer support team at customer@support.harveynorman.ie Thank you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Kept updated as to what date an time they would be here. Arrived on time and set it all up. Took all the packaging away also which helps

May 1, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We appreciate you taking the time to leave this review. We're happy to hear that you were kept updated and that the setup was satisfactory, including the packaging removal.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The men phoned as planned and arrived…

The men phoned as planned and arrived within the time frame they gave us. They managed to manoeuvre the fridge freezer into the apartment without any significant difficulty. The old fridge freezer was removed with ease and taken away. Because the installation was more straightforward than expected, a €30 refund has been promised.

April 25, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Miriam,

We're happy to hear the delivery team contacted you and arrived promptly. We appreciate your positive feedback regarding their efficiency in maneuvering the fridge freezer and removing the old one. We're glad the refund promise was made due to the straightforward installation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

All good

Quick, polite. No issues.

April 30, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Tom,

We're happy to hear that your experience was quick and polite! Thank you for your positive feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Did what they said they would do when…

Did what they said they would do when they said they would. Seem less

April 30, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Felicity,

We're happy to hear that our services met your expectations regarding timeliness and efficiency. Thank you for sharing your positive experience with us!

Many thanks,
Katie.

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly delivery men . Highly recommended.

April 24, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Rory,

We appreciate you sharing your feedback. We are so happy to learn that our delivery team was professional, efficient, and friendly!

Many thanks,
Katie

Rated 5 out of 5 stars

Smooth experience

Smooth experience from online order to colletion

April 19, 2026
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Reply from Harvey Norman Ireland - Carrickmines

Hi Giulio,

We're happy your online order and collection experience was smooth. Thank you for your positive feedback; we appreciate it!

Many thanks,
Kevin

Rated 5 out of 5 stars

Lovely friendly delivery men

Lovely friendly delivery men. Called in advance and arrived on time.

April 21, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joe,

We appreciate you sharing your feedback. We're so happy to learn that our delivery team was friendly, called in advance and arrived on time!

Many thanks,
James

Rated 4 out of 5 stars

Easy to order and to arrange…

Easy to order and to arrange collection; easy to deal with staff on site

April 18, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Eimear,

We appreciate your feedback and are so happy that ordering and collection were easy! We're also glad you found our staff helpful.

Many thanks,
Kevin

Rated 5 out of 5 stars

I was informed on the morning my…

I was informed on the morning my delivery would arrive with in a two hour window. It arrived 45 minutes later so didn’t have to wait around all day. Really appreciated that.

April 23, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Mary,

We're happy to hear that you appreciated being informed about the delivery time and that it arrived promptly. We appreciate your positive feedback regarding our service!

Many thanks,
Katie.

Rated 5 out of 5 stars

100%

Friendly people, bang on time, literally no drama or issues. Even suggested we contact Harvey Norman to tell them they didn't need to take the fridge doors off because there's an extra charge for it.

Why can't all companies operate this well

April 23, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Peter,

We're happy to hear that you had such a smooth and positive experience! It's great to know our team was friendly, punctual, and helpful. Thank you for your kind words; we appreciate your feedback.

Many thanks,
Katie.

Rated 4 out of 5 stars

HN had the product when I was told to…

HN had the product when I was told to collect. No issues.

April 17, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Timothy,

We're glad the product was ready for you when you arrived for collection. Thank you for your feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The two delivery men were so helpful and accommodating. Very friendly and were so helpful. Couldn't ask for more.
Thank you Eric Logan McGlinn

April 22, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Eric,

We appreciate you sharing your feedback. We're happy to hear that our delivery team was so helpful, accommodating, and friendly. We value your feedback and thank you for your support.

Kind Regards,
James

Rated 5 out of 5 stars

Such a stress-free experience from start to finish

Sebastian in Harvey Norman was really knowledgeable and listened to what we needed. Delivery guys Conor and Stuart were so punctual, really friendly and professional...and really efficient and tidy! Such a stress-free experience of having our sofa bed installed and old sofa taken away. Thanks everyone! Mags and Angela, Greystones

April 21, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Angela,

We appreciate you sharing your feedback. We're so glad to hear that our team was knowledgeable and helpful, and that the delivery was punctual and professional. Thank you for letting us know about your stress-free experience!

Kind Regards,
James

Rated 5 out of 5 stars

Men delivering the item were very…

Men delivering the item were very pleasant, helpful and arrived on time.

April 21, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anne,

We appreciate you sharing your feedback. We're so happy to learn that our delivery team was pleasant and helpful and arrived on time!

Kind Regards,
James

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