Harvey Norman Ireland - Carrickmines Reviews 

1,087
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied

Rated 5 out of 5 stars

Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more

Company replied

Rated 5 out of 5 stars

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,087)

8,938 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience with delivery

Good experience with delivery and assembly. In store experience was also good, but they promised me the delivery of my entire booking but later they said that one item is not available, even when I booked it in advance and placed an holding deposite on the inventory.

Cutting down 1 star for that.

May 19, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Sibesh,

We appreciate your feedback regarding your delivery and in-store experience. We sincerely regret the issue with the unavailable item, especially after your advance booking and deposit. We are reviewing our inventory processes to prevent this from happening again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great price

Great price, efficient assistance upon arrival at collection. No problems.

May 12, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Patrika,

We're so glad you had a positive experience with efficient assistance. Thank you for your kind words!

Kind Regards,
Conor

Rated 5 out of 5 stars

The delivery team were excellent so…

The delivery team were excellent so good and efficient like a well oiled machine.
Great job
Thank you.
John

May 15, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi John,

We're so happy to hear our delivery team provided such excellent and efficient service. We appreciate your positive feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Order and collection were easy amd…

Order and collection were easy amd quick.

May 7, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Con,

We appreciate your positive feedback. We're happy ordering and collection were easy and quick.

Kind Regards,
James

Rated 5 out of 5 stars

The collection of my products was…

The collection of my products was without stress and the service was excellent. The products is very satisfactory.

May 6, 2026
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Reply from Harvey Norman Ireland - Carrickmines

Hi Amaechi,

We appreciate you sharing your feedback. We're happy to hear that the collection of your products was stress-free and the service met your expectations.

Kind Regards,
James

Rated 5 out of 5 stars

Great service

Delivery was within allotted time . The delivery men were very professional and took away our old furniture. Excellent service. They were in and out in minutes. Great service.

May 11, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi John,

We're happy to hear that the delivery was on time and professional, and that our team removed your old furniture quickly. We appreciate you sharing your positive experience!

Kind Regards,
James

Rated 5 out of 5 stars

On time and very professional

On time and very professional

May 11, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Margaret,

We appreciate your feedback and are so glad our team was on time and professional for you! Thank you for your time.

Kind Regards,
James

Rated 5 out of 5 stars

Very easy to order online and collect

Very easy to order online. Got notification order was ready to collect within 2 hours and collection was very easy

May 9, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joan,

We're so happy the online ordering was easy, and that you were notified quickly about the order. We appreciate your positive feedback very much!

Kind Regards,
James

Rated 5 out of 5 stars

Geat service

I purchased an LG 48" Smart tv from Harvey Norman in Carrickmines last week. The salesman Conor D was so efficient and very pleasant and friendly. His knowledge of the different models made it very easy for me to choose a suitable unit. Im delighted with my new purchase. Mary

May 4, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mary,

We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our team member efficient, pleasant, and friendly during your TV purchase, and that their knowledge made it easy to choose a suitable unit.

Kind Regards,
James

Rated 5 out of 5 stars

Excellent experience

Excellent sales, delivery, installation

May 9, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jim,

We appreciate your positive feedback and are so happy you were pleased with our excellent sales, delivery, and installation services!

Kind Regards,
James

Rated 1 out of 5 stars

The driver was the rudest person ever

The driver was the rudest person I ever experienced. He rang at 7am saying he would deliver around 10 or 10.30am. I then received an aggressive phonecall at 2.30pm accusing me of not being there to accept the delivery. This service is a disgrace and as a consequence I cannot recommend shopping in Harvey Norman.

May 8, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Claus,

We appreciate you bringing this delivery experience to our attention. Can you please advise your order details and the details of your experience to our customer service team at "customer@support.harveynorman.ie", and the team will review this matter with our internal teams. Thank you for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Great service

I was contacted by phone on the day of delivery to confirm the arrival time. The delivery was completed promptly, the gentlemen hadled the sofa with great care while carrying it upstairs. They were efficient and orofessional.

May 8, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jaroslaw,

We appreciate you sharing your feedback. We're happy to hear that you were contacted to confirm the arrival time and that the delivery was completed promptly. It's great to know the team handled the sofa with care and were efficient.

Kind Regards,
James

Rated 5 out of 5 stars

Every time somebody asks me where to…

Every time somebody asks me where to buy something like a TV, appliances, etc. I always say Harvey Norman. They have a customer for life. Never had a problem bringing appliances up the stairs, replacing/fixing good.
They fix problem and keep customers. They don't become another problem, they fix the problems. Best customer service by far.

May 10, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Janette,

We appreciate you sharing your positive experience. We're happy to hear that you consistently recommend us for appliances and that you are pleased with our customer service and problem resolution. Thank you for being a loyal customer!

Kind Regards,
James

Rated 5 out of 5 stars

Great experience

Great experience. Greg was super helpful. Came in to get a new smart watch and ended up buying 3. Thanks Greg.

May 10, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Hollyck,

We're happy you had such a positive experience! It's great to hear that our team was so helpful and that you found exactly what you were looking for. Thanks for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

A product was ready to collect.

A product was ready to collect.
Staff were helpful and nice.

May 7, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Gilyn,

We're glad the product was ready for collection, and our staff was helpful. We appreciate your positive feedback and time.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Collected an online order for a phone

Collected an online order for a phone. Standing waiting to be served after getting my receipt from main desk. Two staff members chatting to another customer, after a few minutes I asked for help as no need for 2 staff helping one person. Was told to ask someone else. Very rude and very unprofessional. Had to go back to desk to ask for assistance which I got and staff there were brilliant. Would put me off using click and collect again. This was the carrickmines branch.

May 3, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Fiona,

We appreciate you sharing your experience regarding your online order collection. We're sorry to hear about the unprofessional service you encountered. We'll address this internally to improve our service. Thank you for your feedback.

Many thanks,
Katie.

Rated 4 out of 5 stars

Helpful staff ,able to recycle old…

Helpful staff ,able to recycle old appliances

April 30, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Michael,

We appreciate you noting our helpful staff and recycling program. We're glad you found value in our services; thank you for your review.

Many thanks,
Katie.

Rated 5 out of 5 stars

No comments

No comments

April 25, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

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