Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more
Company replied
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
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Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more
Company replied
Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more
Company replied
Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more
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I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more
Company replied
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Written by the company

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
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Good experience with delivery and assembly. In store experience was also good, but they promised me the delivery of my entire booking but later they said that one item is not available, even when I booked it in advance and placed an holding deposite on the inventory.
Cutting down 1 star for that.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
The delivery team were excellent so good and efficient like a well oiled machine.
Great job
Thank you.
John

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
The collection of my products was without stress and the service was excellent. The products is very satisfactory.

Reply from Harvey Norman Ireland - Carrickmines
Delivery was within allotted time . The delivery men were very professional and took away our old furniture. Excellent service. They were in and out in minutes. Great service.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Very easy to order online. Got notification order was ready to collect within 2 hours and collection was very easy

Reply from Harvey Norman Ireland - Carrickmines
I purchased an LG 48" Smart tv from Harvey Norman in Carrickmines last week. The salesman Conor D was so efficient and very pleasant and friendly. His knowledge of the different models made it very easy for me to choose a suitable unit. Im delighted with my new purchase. Mary

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
The driver was the rudest person I ever experienced. He rang at 7am saying he would deliver around 10 or 10.30am. I then received an aggressive phonecall at 2.30pm accusing me of not being there to accept the delivery. This service is a disgrace and as a consequence I cannot recommend shopping in Harvey Norman.

Reply from Harvey Norman Ireland - Carrickmines
I was contacted by phone on the day of delivery to confirm the arrival time. The delivery was completed promptly, the gentlemen hadled the sofa with great care while carrying it upstairs. They were efficient and orofessional.

Reply from Harvey Norman Ireland - Carrickmines
Every time somebody asks me where to buy something like a TV, appliances, etc. I always say Harvey Norman. They have a customer for life. Never had a problem bringing appliances up the stairs, replacing/fixing good.
They fix problem and keep customers. They don't become another problem, they fix the problems. Best customer service by far.

Reply from Harvey Norman Ireland - Carrickmines
Great experience. Greg was super helpful. Came in to get a new smart watch and ended up buying 3. Thanks Greg.

Reply from Harvey Norman Ireland - Carrickmines
A product was ready to collect.
Staff were helpful and nice.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Collected an online order for a phone. Standing waiting to be served after getting my receipt from main desk. Two staff members chatting to another customer, after a few minutes I asked for help as no need for 2 staff helping one person. Was told to ask someone else. Very rude and very unprofessional. Had to go back to desk to ask for assistance which I got and staff there were brilliant. Would put me off using click and collect again. This was the carrickmines branch.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
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