Harvey Norman Ireland - Carrickmines Reviews 

1,087
TrustScore 4.5 out of 5

4.4

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more

Company replied

Rated 1 out of 5 stars

Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more

Company replied

Rated 5 out of 5 stars

Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more

Company replied

Rated 5 out of 5 stars

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,087)

8,938 reviews in the last 12 months

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Rated 4 out of 5 stars

How it should be

Phoned ahead, came on time, removed old oven, left new oven, said thanks, waved goodbye, job done, happy customer.

June 6, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Peter,

We are so glad to hear we provided such an efficient and satisfactory service for your new oven installation!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Was wonderful to order on line for pick…

Was wonderful to order on line for pick up. Then the helping staff on site got for me straight away

June 2, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joseph,

We're so glad you had a wonderful online ordering experience and that our staff assisted you promptly with your pickup!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great Delivery wasn’t expecting to be…

Great Delivery wasn’t expecting to be arriving very early, Delivery guys very nice bringing my new order, Belling Dishwasher I was chosen by phone call replying back to, works a dream no loud noises from it at all

June 2, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Matthew,

We're so happy to hear about your excellent delivery experience and that your new dishwasher is working perfectly! Thank you for sharing your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fantastic Service

Got a text day before my delivery to say couch would be delivered between 10 and 12. Got a call the next morning to confirm again amd item delivered by 2 lovely guys at 10 sharp. They were very courteous and did a great job. Well Done Harvey Norman!!!!

June 5, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Carrickmines

Hi Sandie,

We're delighted to hear about your positive delivery experience! It's wonderful to know our team provided courteous and efficient service. Thank you for your feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Delivery within time and fast..fixed…

Delivery within time and fast..fixed everything so fast and nicely

June 5, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We are so glad to hear about your fast delivery and efficient service! We appreciate your feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great service

Easy to find online and collect in store, great service

June 2, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Geraldine,

We're glad you found us easily online and enjoyed great service in-store. We appreciate your feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Thumbs up

Delivered as promised and the lads were very friendly. Thank you

June 3, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Anne,

We're glad to hear your delivery was as promised and our team was friendly. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great delivery

Great delivery, had a call in the morning to let us know what time (2hr slot) we should expect them. They removed the plastic wrapping and were very nice to deal with.

June 3, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Bruno,

We're so glad to hear you had such a positive delivery experience with us! We appreciate your kind words about our team and service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent

Excellent, personal in-store service by Dylan. 48 hour delivery time by 2 very nice guys with regular updates re time on day of delivery. Very impressed.

June 1, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Den,

We appreciate you sharing your feedback. We are happy to hear you were impressed with our in-store service and efficient delivery.

Kind Regards,
Kevin

Rated 1 out of 5 stars

The team in Carrickmines blamed me for…

The team in Carrickmines blamed me for the untimely delivery of my television. I have spoke to two personnel and both of them are very rude to me. The manager even told me that for the past 9 years he has never experienced a problem in delivery just with me.

I was waiting for the television to arrive today and they are not very flexible just because the phone call didn't prompt my phone even though it was literally in front of me and been waiting for it for an hour. I tried calling back the delivery time and they said they left even though I just missed the call for few minutes. I tried calling back but to no avail.

They wanted me to get the television in the warehouse myself even though I paid for the delivery cost. They demand flexibility from the customers but I have not received an actual ETA, unlike the other vendors I dealt with.

Now I am not entirely sure if I will be able to receive my television because I have been dealing with a very rude team. I need help with this one so I am not sure if Harvey Norman will be able to deliver my television.

I filed an annual leave in advance for this one and now this day was completely wasted because of this rude and unprofessional team.

They wanted me to wait for the day without an actual cofirmation of what time will the driver be actually be arriving. So regardless if you are in an important conversation/tasks whether work or personal related, they want you to hurry and literally jump off your building because their drivers don't have that flexibility even though these drivers didn't communicate their actual time of arrival.

The TV I bought is almost 1,000 Euros so given with the team I am dealing with, I don't know if I will be able to receive this television that I saved up for for weeks.

Is there any way I can get my television on a timely manner?

June 3, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jon,

We are truly sorry to hear about the difficulties you experienced with your television delivery and the interactions with our team. We understand your frustration regarding the lack of a specific ETA and the inconvenience this caused, especially after taking annual leave. We are taking your feedback very seriously and are actively looking into this matter to ensure a timely resolution and to prevent similar situations in the future.

Kind Regards,
Kevin

Rated 3 out of 5 stars

I didn't got the free band which was…

I didn't got the free band which was mentioned on the offer with Google Fitbit air.
Now I have been notified band will come in August.

May 26, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Chetan,

We understand your frustration about the free band delay. We are working to get it to you as soon as possible.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Prompt communication

Prompt communication. Ease of service.

May 26, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We're glad you found our communication prompt and our service easy. Thank you for your positive feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great customer service

Friendly staff and knowledgeable

May 26, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi there,

We are so glad our team was friendly and knowledgeable. We appreciate your feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Bill

Bill, the coffee expert was the kindest man alive. Even though he was in charge of the nespresso section, not only did he go to look for someone to attend me, but when no one came, he kindly explained all things coffee ground, beans, foams, all questions answered. I was only browsing today, but when I buy my coffee machine I will make sure to attribute it to Bill!!

May 30, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Irene,

We are so glad to hear about your wonderful experience! It's fantastic that our team member provided such excellent and knowledgeable assistance. We truly appreciate your kind words and look forward to assisting you with your coffee machine purchase.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Delivery was done efficiently and they…

Delivery was done efficiently and they unpacked and set up the sofas quickly. Slight delay in advised arrival time but did not affect the delivery.

May 29, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Ian,

We appreciate your feedback on the efficient delivery and setup. We note the slight delay and will work to improve our arrival time estimates.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The driver rang me early and delivered…

The driver rang me early and delivered within the time that he stated. He also set up my new table and I was very happy.

May 22, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Christine,

We're so glad to hear about your positive delivery experience and that you're happy with your new table! We appreciate your kind words.

Kind Regards,
James

Rated 5 out of 5 stars

Friendly and efficient staff member at…

Friendly and efficient staff member at collection point

May 19, 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Nick,

We appreciate your feedback. We are happy that our staff were friendly and efficient!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Their mannrs The fact they phd after…

Their mannrs The fact they phd after 8am to tell me when they wud be here Offered to put back table im hall for me and did Fantastic and I told them so

May 21, 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Ann,

We're so glad to hear about your positive experience with our team and their excellent manners! Thank you for sharing your kind words.

Kind Regards,
Kevin

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