Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more
Company replied
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
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Just bought a bed, mattress and pillow from Brian. He was very good at listening to what I wanted and giving me lots of information so I could make a more informed decision. Would definitely recommen... See more
Company replied
Girls bought a sofa in October of Harvey Norman and It collapses they sent a engineer out whom said it wasnt a manufacturing fault . And said the issue was they way we sat on it . I will attach pictu... See more
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Your staff member Sean made sure I received a positive experience while shopping , which I expect. His product knowledge is exactly what I wanted. No bs. His courteous attitude,professionalism and p... See more
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I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a m... See more
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Written by the company

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland
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Phoned ahead, came on time, removed old oven, left new oven, said thanks, waved goodbye, job done, happy customer.

Reply from Harvey Norman Ireland - Carrickmines
So quick from the order date till the delivery date.

Reply from Harvey Norman Ireland - Carrickmines
Was wonderful to order on line for pick up. Then the helping staff on site got for me straight away

Reply from Harvey Norman Ireland - Carrickmines
Great Delivery wasn’t expecting to be arriving very early, Delivery guys very nice bringing my new order, Belling Dishwasher I was chosen by phone call replying back to, works a dream no loud noises from it at all

Reply from Harvey Norman Ireland - Carrickmines
Got a text day before my delivery to say couch would be delivered between 10 and 12. Got a call the next morning to confirm again amd item delivered by 2 lovely guys at 10 sharp. They were very courteous and did a great job. Well Done Harvey Norman!!!!

Reply from Harvey Norman Ireland - Carrickmines
Delivery within time and fast..fixed everything so fast and nicely

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Delivered as promised and the lads were very friendly. Thank you

Reply from Harvey Norman Ireland - Carrickmines
Great delivery, had a call in the morning to let us know what time (2hr slot) we should expect them. They removed the plastic wrapping and were very nice to deal with.

Reply from Harvey Norman Ireland - Carrickmines
Excellent, personal in-store service by Dylan. 48 hour delivery time by 2 very nice guys with regular updates re time on day of delivery. Very impressed.

Reply from Harvey Norman Ireland - Carrickmines
The team in Carrickmines blamed me for the untimely delivery of my television. I have spoke to two personnel and both of them are very rude to me. The manager even told me that for the past 9 years he has never experienced a problem in delivery just with me.
I was waiting for the television to arrive today and they are not very flexible just because the phone call didn't prompt my phone even though it was literally in front of me and been waiting for it for an hour. I tried calling back the delivery time and they said they left even though I just missed the call for few minutes. I tried calling back but to no avail.
They wanted me to get the television in the warehouse myself even though I paid for the delivery cost. They demand flexibility from the customers but I have not received an actual ETA, unlike the other vendors I dealt with.
Now I am not entirely sure if I will be able to receive my television because I have been dealing with a very rude team. I need help with this one so I am not sure if Harvey Norman will be able to deliver my television.
I filed an annual leave in advance for this one and now this day was completely wasted because of this rude and unprofessional team.
They wanted me to wait for the day without an actual cofirmation of what time will the driver be actually be arriving. So regardless if you are in an important conversation/tasks whether work or personal related, they want you to hurry and literally jump off your building because their drivers don't have that flexibility even though these drivers didn't communicate their actual time of arrival.
The TV I bought is almost 1,000 Euros so given with the team I am dealing with, I don't know if I will be able to receive this television that I saved up for for weeks.
Is there any way I can get my television on a timely manner?

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
I didn't got the free band which was mentioned on the offer with Google Fitbit air.
Now I have been notified band will come in August.

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines

Reply from Harvey Norman Ireland - Carrickmines
Bill, the coffee expert was the kindest man alive. Even though he was in charge of the nespresso section, not only did he go to look for someone to attend me, but when no one came, he kindly explained all things coffee ground, beans, foams, all questions answered. I was only browsing today, but when I buy my coffee machine I will make sure to attribute it to Bill!!

Reply from Harvey Norman Ireland - Carrickmines
Delivery was done efficiently and they unpacked and set up the sofas quickly. Slight delay in advised arrival time but did not affect the delivery.

Reply from Harvey Norman Ireland - Carrickmines
The driver rang me early and delivered within the time that he stated. He also set up my new table and I was very happy.

Reply from Harvey Norman Ireland - Carrickmines
Friendly and efficient staff member at collection point

Reply from Harvey Norman Ireland - Carrickmines
Their mannrs The fact they phd after 8am to tell me when they wud be here Offered to put back table im hall for me and did Fantastic and I told them so

Reply from Harvey Norman Ireland - Carrickmines
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