Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more
Company replied
I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.
Company replied
Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Cork
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
- 021 4250900
4.2
Great
602 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MY LOCAL SHOP DID NOT HAVE THE ITEM…
MY LOCAL SHOP DID NOT HAVE THE ITEM THAT I WANTED BUT WAS DELIVERED FROM ANOTHER OUTLET AND I GOT A TEXT WITHIN THREE DAYS TO COME AND COLLECT IT
EXCELLENT SERVICE WILL SHOP AGAIN
CHRIS
April 18, 2026
Reply from Harvey Norman Ireland - Cork
Hi Claire,
We're happy to hear that we could get the item you wanted from another location! It's great to know you were pleased with the quick delivery and will shop with us again. Thanks for your feedback.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Cork
Hi Oliver,
We appreciate your positive feedback and are so happy that you found us easy to deal with and that our delivery was quick!
Many thanks,
Katie.
Customer service isn’t great to be…
Customer service isn’t great to be honest in Kinsale road cork. They were supposed to deliver our TV today and I had to call them to find out what time they were delivering. Firstly dealt with a guy with an attitude when I asked for help. I then got a callback from someone saying they couldn’t deliver today and it would be next week.
April 18, 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Paul,
We appreciate you bringing this to our attention. We're very sorry to hear about the poor service and delivery issues you experienced. We'll review this internally with the relevant teams with regards to the delay on your order. Thanks for your feedback.
Kind Regards,
James
Great delivery and installation service
April 16, 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Garry,
We appreciate your positive feedback and we're so happy you were pleased with our great delivery and installation service!
Kind Regards,
James
The delivery team were great
The delivery team were great, helpful . However the cooker ended up with scratches on the steel finish and the " customer service " couldn't have been worse
April 10, 2026
Reply from Harvey Norman Ireland - Cork
Hello,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we will have this investigated?
Many thanks,
Katie.
I was able to collect the Product next…
I was able to collect the Product next day . I would have liked to use the option to have it brought to my car as I've mobility issues but this wasn't working on the day for technical reasons. But the pleasant assistant did carry it out for me
April 7, 2026
Reply from Harvey Norman Ireland - Cork
Hi Elma,
We're glad you were able to collect your product quickly. We regret that the car service option was unavailable due to technical issues and appreciate the assistant's help. We'll look into the technical problems. Thank you for your feedback.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Cork
Hi Margaret,
We appreciate you sharing your positive experience with us! We are so glad to hear that you find our team helpful.
Kind Regards,
Kevin
On time delivery very good!!!
March 31, 2026
Reply from Harvey Norman Ireland - Cork
Hi Baskar,
We appreciate you taking the time to leave us this great review. We're so happy to hear you received your delivery on time.
Kind Regards,
James
Excellent service
Excellent service. Purchased a power bank which was more expensive than another store, explained this to the manager who reimbursed balance of cost immediately. Great store will definitely recommend.
April 1, 2026
Reply from Harvey Norman Ireland - Cork
Hi there,
We're happy to hear that you received excellent service and appreciate the feedback that team were able to successfully price match the product for you. We're glad you enjoyed your experience and thank you for the recommendation!
Kind Regards,
James
Reply from Harvey Norman Ireland - Cork
Hi Steve,
We're happy to hear that you received your item quickly! Thank you for your positive feedback; we appreciate it a lot.
Kind Regards,
Kevin
Quick service
March 31, 2026
Reply from Harvey Norman Ireland - Cork
Hi Mark,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery
Quick delivery. Must note that I was unable to search for the product I bought. I only found it through a Google search.
March 26, 2026
Reply from Harvey Norman Ireland - Cork
Hi Nadia,
We're glad you received your order quickly. We appreciate you letting us know about the search issue; we'll look into this with the relevant teams.
Kind Regards,
James
Alex and Ian were very kind and helpful…
Alex and Ian were very kind and helpful and also professional. I would recommend them to anyone.
April 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Caroline,
We're happy to hear that you found our team members kind, helpful, and professional. We appreciate your recommendation and thank you for your feedback!
Kind Regards,
James
Product delay
After ordering got an email of a week delay. Then no information. Called several times and finally when called after one and half months someone told that product reached the shop but was not processed.
March 31, 2026
Reply from Harvey Norman Ireland - Cork
Hi Tan,
We regret to hear about the delay and lack of communication regarding your order. We appreciate your feedback and will look into this with the relevant teams as to why your order wasn't processed promptly.
Kind Regards,
James
Amazing assistance from staff member
I rang the technology department asking if I ordered a click and collect Nintendo switch 2 could I get it same day, Abu was the name of the man on the phone. He was very informative and went above and beyond to help me get my order today. I really appreciate everything he done for me today and deserves recognition for his great customer service!!! Thank you Abu!!!
April 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Ben,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful support you received. We're glad we could assist you and will certainly share your kind words.
Kind Regards,
James
Not great too many staff stood around…
Not great too many staff stood around not helping stood in one Que and then had to go over to someone else just to collect a small box
March 30, 2026
Reply from Harvey Norman Ireland - Cork
Hi there,
We appreciate your feedback and apologize that our service was not up to standards. We'll address the staffing and queue issues you experienced.
Many thanks,
Katie.
Online Order
Goods arrived very quickly. Staff in store were very helpful to suggest I order online as the item I was looking for in store was not in stock.
March 24, 2026
Reply from Harvey Norman Ireland - Cork
Hi Sam,
We're happy to hear that the goods arrived quickly. We appreciate that our staff was helpful in suggesting the online order when the item was out of stock. Thanks for the feedback!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Cork
Hi Helen,
We appreciate your feedback and are glad the phone was in stock. We apologise the delivery to car was longer than expected. We will look into this with the relevant teams to prevent similar delays in the future.
Kind Regards,
James
new 3 pce suite…
We recently purchased a new 3 pce suite from HN.
Once again we were thrilled with the whole process from start to finish.
PJ was excellent with his advice .
Delivery was prompt ..Paul & John delivered & installed the new suite .. Great idea to send tex about delivery time ..
Other companies could learn from them .
A & C
March 26, 2026
Unprompted review
Reply from Harvey Norman Ireland - Cork
Hi Anita ,
We're happy to hear that you were thrilled with your recent suite purchase. It's great to know that you found the advice helpful and the delivery prompt and efficient. We appreciate your positive feedback!
Kind Regards,
Kevin
Very attentive customer service
Very attentive customer service. I didnt get his name, he is maybe an Indian decent. He is very hospitable and smiley. Keep up the good work.
March 21, 2026
Reply from Harvey Norman Ireland - Cork
Hi Lileth,
We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received attentive service and that our team member made a positive impression with their hospitality.
Many thanks,
Katie.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.