Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
Company replied
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Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
Company replied
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more
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I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.
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Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more
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Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
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Quick delivery service, coupled with very professional staff made my transaction very easy

Reply from Harvey Norman Ireland - Cork
Delighted to receive my purchases bed frame mattress + locker and it was delivered so quick was amazing

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very well and with minimal setup. Worth checking that you can register the kit on the starlink app against your own email before getting home

Reply from Harvey Norman Ireland - Cork
I recently had a very disappointing experience with Harvey Norman Bedding Department, Kinsale Road, Cork.We placed an order for bed frames and mattresses worth €3,900 and paid a €350 booking deposit. At the time of purchase, the salesperson did not clearly explain that there was a strict 48‑hour cancellation policy. We were simply given a booklet with the terms and conditions after the payment was made, without any clear verbal explanation about the cancellation deadline.Due to unexpected budget constraints, we returned to the store about two weeks later to cancel the order. We were told that the order could not be cancelled and that we must either proceed with the full purchase or lose the €350 deposit.We politely asked if the store could offer a voucher or store credit for the deposit amount as a goodwill gesture, but this request was also refused.What is particularly disappointing is the lack of transparency at the time of purchase and the unwillingness to find any reasonable solution for the customer afterwards. For a large retailer like Harvey Norman, I expected much better customer service.I hope Harvey Norman management reviews this situation and considers a fair resolution. I would appreciate being contacted to see if this matter can still be resolved.

Reply from Harvey Norman Ireland - Cork
Great experience shopping with Harvey Normans. They were friendly and efficient and very helpful. Love how they take your old appliances free of charge . Would recommend them highly.

Reply from Harvey Norman Ireland - Cork
Excellent installation of a built-in appliance - all went very smoothly. I’d highly recommend.
Also great communication from Harvey Norman sales in Kinsale Road.

Reply from Harvey Norman Ireland - Cork
Very prompt delivery. My mother is delighted with her new headphones.

Reply from Harvey Norman Ireland - Cork
There has been an unannounced delay in the agreed delivery time. Delivery was agreed between 3-5pm, the delivered at 6pm.

Reply from Harvey Norman Ireland - Cork
The member of staff called able he was very informative and very helpful

Reply from Harvey Norman Ireland - Cork
Still haven’t received 2nd part of order ordered a month ago and no confirmation of when it will be received.

Reply from Harvey Norman Ireland - Cork
Poor customer service in the oven department. The salesman was not helpful in kinsale store.
I hope customer service can improve in the future.

Reply from Harvey Norman Ireland - Cork
Very Easy to order and collect.
No drama or waiting

Reply from Harvey Norman Ireland - Cork
Amazing customer service, very prompt follow up on my enquiry & delivery of product. Would highly recommend.

Reply from Harvey Norman Ireland - Cork
I went to the store to purchase a house phone for my dad. So this particular one was online only so I said I will go home sure and order it but thanks. I ordered it not knowing or advised it was for someone def I would imagine . Brought it back to the store the man told me its nothing got to do with them its online I had to send it away myself through dpd. I asked why was I not told this he said we dont have to and I said but if they know this they should have said at the time. He said they dont have to know this. It was the whole manner in the way it was dealt with. My dad a pensioner old and now has to pay to send back a phone so we can get the other one and pay for another one . The woman before me had the same issue . I won't be going here again couldn't help me out.

Reply from Harvey Norman Ireland - Cork
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