Harvey Norman Ireland - Cork Reviews 

602
TrustScore 4 out of 5

4.2

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more

Company replied

Rated 5 out of 5 stars

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more

Company replied

Rated 4 out of 5 stars

I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.

Company replied

Rated 5 out of 5 stars

Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.2

Great

TrustScore 4 out of 5

602 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(602)

8,869 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

March 20, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Tony,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick delivery & professional service

Quick delivery service, coupled with very professional staff made my transaction very easy

March 19, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi John,

We appreciate you sharing your feedback. We're so happy to hear that our quick delivery service and professional staff made your transaction easy!

Kind Regards,
James

Rated 5 out of 5 stars

Delighted to receive my purchases bed…

Delighted to receive my purchases bed frame mattress + locker and it was delivered so quick was amazing

March 16, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Elisabeth,

We appreciate you sharing your feedback. We're so happy to hear that you are delighted with your bed frame, mattress, and locker purchases and the quick delivery!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent quality & service

Excellent quality & service

March 13, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Eric,

We are happy to hear that you had a positive experience with us. We are so glad to hear that the quality and service was excellent!

Kind Regards,
James

Rated 5 out of 5 stars

Great place to Shop

Good value

Great service

Well Done

March 10, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Derek,

We appreciate your positive feedback and are happy you found great value in our service. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very good customer support

Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very well and with minimal setup. Worth checking that you can register the kit on the starlink app against your own email before getting home

March 12, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Evan,

We appreciate you sharing your experience. We're glad that the issue with the initial kit was resolved quickly and that the replacement works well with minimal setup. Thank you for the suggestion about checking the registration.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Warning: Risk of Losing Your Booking Deposit – Harvey Norman Kinsale Road

I recently had a very disappointing experience with Harvey Norman Bedding Department, Kinsale Road, Cork.We placed an order for bed frames and mattresses worth €3,900 and paid a €350 booking deposit. At the time of purchase, the salesperson did not clearly explain that there was a strict 48‑hour cancellation policy. We were simply given a booklet with the terms and conditions after the payment was made, without any clear verbal explanation about the cancellation deadline.Due to unexpected budget constraints, we returned to the store about two weeks later to cancel the order. We were told that the order could not be cancelled and that we must either proceed with the full purchase or lose the €350 deposit.We politely asked if the store could offer a voucher or store credit for the deposit amount as a goodwill gesture, but this request was also refused.What is particularly disappointing is the lack of transparency at the time of purchase and the unwillingness to find any reasonable solution for the customer afterwards. For a large retailer like Harvey Norman, I expected much better customer service.I hope Harvey Norman management reviews this situation and considers a fair resolution. I would appreciate being contacted to see if this matter can still be resolved.

March 13, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Rameshreddy,

We appreciate you bringing this to our attention. We're sorry to hear about the issues with the purchase and cancellation of your order. If you can please email our customer service team at "customer@support.harveynorman.com" with the purchase details, the team can look into this with the relevant teams for you. Thanks for bringing this to our attention.

Kind Regards,
James

Rated 5 out of 5 stars

Great experience shopping with Harvey…

Great experience shopping with Harvey Normans. They were friendly and efficient and very helpful. Love how they take your old appliances free of charge . Would recommend them highly.

March 10, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Bernadette,

We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, efficient, and helpful, and that you value our free appliance removal service. Thanks for your recommendation!

Kind Regards,
James

Rated 5 out of 5 stars

Excellent installation service

Excellent installation of a built-in appliance - all went very smoothly. I’d highly recommend.

Also great communication from Harvey Norman sales in Kinsale Road.

March 13, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi David,

We're happy to hear that the built-in appliance installation went smoothly. We appreciate your recommendation and are glad you received great communication from our sales team.

Kind Regards,
James

Rated 5 out of 5 stars

Fast

Fast , efficient, on the ball!

December 10, 2025
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Kelvin,

We appreciate you taking the time to leave this review; we're delighted you were happy with our service.

Kind Regards,
James

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery. My mother is delighted with her new headphones.

March 4, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Madeleine,

We're happy to hear that the delivery was prompt and that the new headphones meet expectations. Thank you for your positive feedback!

Kind Regards,
James

Rated 3 out of 5 stars

There has been an unannounced delay in…

There has been an unannounced delay in the agreed delivery time. Delivery was agreed between 3-5pm, the delivered at 6pm.

March 3, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Andrea,

We regret that the delivery arrived later than expected. We appreciate your feedback and will review our delivery process to prevent this from happening again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service all around.

February 25, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi John,

We appreciate you sharing your experience! We are so delighted to hear you received great service from us. Thank you for the review.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The member of staff called able he was…

The member of staff called able he was very informative and very helpful

February 28, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Don,

We appreciate you sharing your feedback. We're so happy to hear that our staff member was informative and helpful to you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good experience

February 24, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Julio,

Thank you for taking the time to leave this review. We are delighted to hear of your experience and appreciate your feedback.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Still haven’t received 2nd part of…

Still haven’t received 2nd part of order ordered a month ago and no confirmation of when it will be received.

February 19, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Good afternoon,

Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 1 out of 5 stars

Poor customer service in the oven…showed no interest in explaining the product. I did not receive proper guidance or information.

Poor customer service in the oven department. The salesman was not helpful in kinsale store.
I hope customer service can improve in the future.

February 24, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Albert,

Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Very Easy to order and collect. No drama no waiting.

Very Easy to order and collect.
No drama or waiting

February 18, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear that your order and collection process was easy and efficient. Thank you for your positive feedback; we appreciate it.

Many thanks,
Katie.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, very prompt follow up on my enquiry & delivery of product. Would highly recommend.

February 20, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Sheila,

We appreciate you taking the time to leave us this review! We are so glad to hear that you were pleased with our service and product delivery.

Many thanks,
Katie.

Rated 1 out of 5 stars

I went to the store to purchase a house phone e…

I went to the store to purchase a house phone for my dad. So this particular one was online only so I said I will go home sure and order it but thanks. I ordered it not knowing or advised it was for someone def I would imagine . Brought it back to the store the man told me its nothing got to do with them its online I had to send it away myself through dpd. I asked why was I not told this he said we dont have to and I said but if they know this they should have said at the time. He said they dont have to know this. It was the whole manner in the way it was dealt with. My dad a pensioner old and now has to pay to send back a phone so we can get the other one and pay for another one . The woman before me had the same issue . I won't be going here again couldn't help me out.

February 23, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Good morning Fiona,

Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused. I have looked into this on my side and I have e-mailed you directly in relation to this to get this resolved as soon as possible.

Many thanks,
Katie.

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