Harvey Norman Ireland - Cork Reviews 

602
TrustScore 4 out of 5

4.2

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more

Company replied

Rated 5 out of 5 stars

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more

Company replied

Rated 5 out of 5 stars

Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more

Company replied

Rated 5 out of 5 stars

5 star support from Ben in furniture at Kinsale road roundabout with purchase of recliner chair in June 2026 - went the extra mile in seeking solutions to source and enable urgent purchase. Profession... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.2

Great

TrustScore 4 out of 5

602 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(602)

8,881 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I dealt with a lovely girl in the bedding department genivive who helped me pick a mattress and went through all the details. Wen I ordered it later online I didn't get a confirmation email and Marcius another staff member was so kind and he rang me to confirm my order . Super efficient and helpful. Harvey Norman is my go to store as the staff in all departments are all so knowledgeable and helpful

January 29, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Sarah,

We're happy to hear that you had such a positive experience! It's great to know that our team members were so helpful and efficient in assisting you with your mattress purchase. We appreciate your kind words and are glad you find our staff knowledgeable. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Everything we get from Harvey Norman is…

Everything we get from Harvey Norman is top quality and reasonably priced, staff are helpful and pleasant and the website really navigated

January 24, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Tom,

We appreciate you taking the time to leave this review. We're happy to hear that you find our products top quality, reasonably priced, and that our staff are helpful.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Bought a phone online from Harvey…

Bought a phone online from Harvey Norman, but only the phone arrived and should have come with a wireless charger but the charger never came. We rang the store and they said they would look into it but they never rang back so I will be ringing again. So 1 star is what im giving and for terrible customer service and I won't be dealing with them again.

January 23, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Alan,

We appreciate you bringing this to our attention. We're sorry to hear the wireless charger was missing from your order and that our follow-up was not satisfactory. We will investigate this issue to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast service.

They had what I wanted and it was in the post straight away. It arrived in two days in a massive box, when it would have fitted into an A5 padded envelope.

January 22, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Juliet,

We're happy to hear that you received your order quickly! We appreciate your feedback regarding the packaging, and we will review our processes. Thank you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great product choice

Great product choice, e-mail confirmation sent immediately after purchase, click and Collect email to let me know product was ready for pick up within 24 hours. Customer service team in store professional and efficient.

January 24, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Deirdre,

We're happy to hear that you had a positive experience with our product selection, prompt email confirmations, and efficient click and collect service. We appreciate your kind words regarding our customer service team's professionalism. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good Turn Around time

January 22, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Kevin

We appreciate you taking the time to share your feedback. We're happy to hear that you had a good experience with our turnaround time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Washing Machine delivered and installed

Communications were great and timely. New washing machine was delivered and installed with zero fuss! Thanks

January 16, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Vicky,

We appreciate you taking the time to share your feedback. We are so happy to hear that our communications were great and your delivery/installation went smoothly!

Kind Regards,
James

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Installed really quickly.

January 23, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Cork

Hi Lisa,

We're happy to hear that the installation was quick and on time. Thank you for your positive feedback; we appreciate it very much.

Kind Regards,
James

Rated 3 out of 5 stars

Security seal broken

Bought product to collect in store, security seal was broken on package and looked to be aftermarket film wrapped around it. Looks like package was either damaged or was a returned device, disappointing after paying so much money

January 19, 2026
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Reply from Harvey Norman Ireland - Cork

HI John,

We appreciate your feedback and are sorry the product's condition was not satisfactory. If we can assist you further please contact our customer support team at customer@support.harveynorman.ie Thank you for bringing this to our attention.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery and installation was extremely…

Delivery and installation was extremely professional, very nice and helpful guys.

January 20, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Michael,

We appreciate you sharing your feedback. We're so happy to hear that our delivery and installation were professional and the team was helpful!

Kind Regards,
Kevin

Rated 5 out of 5 stars

All was brilliant!!

January 16, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Sabinywka,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Order for click and collect went to…

Order for click and collect went to desk was told I had to go to tv section and ask someone there to get it went there and found someone and he took order number and then was waiting over 15 min as he kept helping other people who came up to him after me . What is the point of having a click and collect desk if u cant use it

January 18, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Kirsty,

We appreciate you bringing this to our attention. We're sorry your click and collect experience was not efficient, and we'll look into the desk confusion and long wait. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Assistant was very helpful and served…

Assistant was very helpful and served very quickly.

January 13, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Philip,

We appreciate you taking the time to leave us this review. We are so happy to hear that our assistant was helpful and quick for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very helpful

Very approachable staff and the click and collect process was very convenient and quick

January 15, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Mariam,

We appreciate you taking the time to leave us this review. We are so happy to hear that you found our staff approachable and the click and collect convenient!

Kind Regards,
James

Rated 5 out of 5 stars

Online purchase

Quick delivery, product as described

January 14, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Geraldine,

We appreciate you taking the time to share your feedback; we are so pleased the delivery was quick and the product met your expectations.

Kind Regards,
James

Rated 5 out of 5 stars

Kinsale road store staff are wonderful

I went into collect a click and collect purchase. The staff I met were excellent, top notch and a pleasure to work with.
I look forward to my next purchase which will be an in-person purchase in the store based on how good the staff were

January 11, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Daniel,

We appreciate you taking the time to share your positive experience. We are so glad to hear the staff were helpful during your click and collect. We look forward to your next in-store purchase.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Order delivered ahead of time

Order delivered ahead of time, perfect thanks

January 12, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Sean,

We appreciate you sharing your feedback. We are so happy to hear that your order arrived early and that you were satisfied with it.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Outstanding service

The level of service really surprised me.
I needed help choosing a couple of TVs and the sales assistant I met could not have done a better job. He was extremely knowledgeable, straightforward, patient and good humoured. A rare enough experience nowadays. I'll certainly seek him out again and I recommend you do too. Well done Harvey Norman and special thanks to Jordan.

January 15, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi JP,

We're happy to hear that you were surprised by the helpful service you received. We appreciate your positive feedback regarding the assistance provided during your TV selection. We're glad you enjoyed your experience and thank you for your recommendation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Efficient 5stars

Quick a efficient service

January 9, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Sofia,

We appreciate you taking the time to share your experience. We are happy to hear that you received quick and efficient service from us.

Many thanks,
Katie.

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