Harvey Norman Ireland - Cork Reviews 

604
TrustScore 4 out of 5

4.2

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more

Company replied

Rated 5 out of 5 stars

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more

Company replied

Rated 5 out of 5 stars

Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more

Company replied

Rated 5 out of 5 stars

5 star support from Ben in furniture at Kinsale road roundabout with purchase of recliner chair in June 2026 - went the extra mile in seeking solutions to source and enable urgent purchase. Profession... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.2

Great

TrustScore 4 out of 5

604 reviews

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1-star

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4.2

All reviews

(604)

8,881 reviews in the last 12 months

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Rated 4 out of 5 stars

Click and collect

Click and collect. No product in store and one had to be brought from another store. It took over a week and I got feedback on the pickup only because I called for an update.

January 9, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Stewart,

We regret the delay with your click and collect order and the lack of communication. We appreciate you bringing this to our attention. We'll review our processes to improve the experience for the future.

Kind Regards,
James

Rated 5 out of 5 stars

Fantastic service

Fantastic service

January 9, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Michelle,

Thank you for taking the time to share your feedback. We are so happy to hear that our you found our service to be fantastic!

Kind Regards,
James

Rated 3 out of 5 stars

Poor sales recommendation

We were looking for blender to make milkshakes and asked the sales rep what they would recommend. We brought a ninja blender and soup maker on their recommendation.

We later found out about the ninja creami deluxe, which would suit our use case much better. While they had it in stock when we checked the website later, it was not suggested to us in store and we didn't see it on display.

January 9, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Gavin,

We appreciate you bringing this to our attention. We regret that the ideal product wasn't suggested initially and that you discovered the Ninja Creami Deluxe later. We'll review this feedback to improve our recommendations. Thanks for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

First time using click & collect

First time using click & collect and it was brilliant. No waiting and car space outside the door.

January 9, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Elle,

We're happy to hear that your first click & collect experience was brilliant! We appreciate your feedback regarding the convenient parking and quick service.

Kind Regards,
Kevin

Rated 2 out of 5 stars

I asked where do I queue for click and…

I asked where do I queue for click and collect and the cashier told me in the cashier queue, when my turn came he asked me what do I need to collect and when I said a camera he told me to go back in the click and collect queue. No respect for customers time wasted.

January 8, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Niki,

We appreciate you bringing this to our attention. We're sorry you experienced confusion regarding the click and collect queue and that your time was not valued. We'll review this internally to improve our service.

Kind Regards,
Kevin

Rated 3 out of 5 stars

I order a washing machine online and…

I order a washing machine online and picked a pick up place that was in kinsale round about in cork city i had to drive from the other side of the city and when i got there i got send around the shop to kitchen applaince team where i was told that i have to go to another side of the coty to there werhouse whn i got there they were un able to find my order thek took my name all needed deatil and nothing until they called the store back at kinsale round about at this steage it took 1,5h and if you leave in cork u know little island is not tue place you want to be at 16:00-17:00 woth traffic

If i order it to location it should be thw location

January 6, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Konrad,

We regret the difficulties you faced with your washing machine pickup. We're sorry for the multiple location trips and the order issue at the warehouse. The delay and traffic complications are also noted. We'll review our processes to prevent this in the future. We appreciate your feedback.

Kind Regards,
Kevin

Rated 3 out of 5 stars

I placed an order for collection then…

I placed an order for collection then when I got there after the email item was not ready for collection at the store so that was a waste of driving over 60 kilometres. Also staff there are not very hectic you could be wandering around to be able get assistance (not all of them though)

December 31, 2025
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Reply from Harvey Norman Ireland - Cork

Hi Mehdi,

We regret the order wasn't ready for collection and the drive was wasted. We'll address the staffing issues to improve assistance. We appreciate your feedback and will use it to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very kind assistant

Very kind assistant, was very helpful, kind and efficient. He made me feel valued as a customer. Wish all representatives would treat customers this way. I’ll shop again because of him

December 31, 2025
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Reply from Harvey Norman Ireland - Cork

Hi Robin,

We appreciate you sharing your experience. We're happy to hear that our assistant was so helpful and made you feel valued. We look forward to your next visit!

Many thanks,
Katie.

Rated 5 out of 5 stars

HN Cork

Helpful service, quick response. Nothing else to say.

December 3, 2025
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Reply from Harvey Norman Ireland - Cork

Hi Jorge,

We appreciate you sharing your experience with us. We're so glad to hear our service was helpful and our response was quick.

Many thanks,
Katie.

Rated 1 out of 5 stars

No communication

Kinsale store told us product would be available next day for collection in Little Island. Drove all the way to Little Island and they had no info on the order. Then got email to say order was ready for collection in Kinsale store. Absolute joke, no communication and a waste of diesel

January 4, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Rebecca,

We're very sorry to hear about the trouble with your order and the miscommunication between our stores. We appreciate you bringing this to our attention. We will investigate what occurred to prevent similar issues in the future. Thanks for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service

Delivery date notified to me straight away, following online purchase.
They arrived, installed and removed the packaging and old appliances within 30 mins. It was 9.30am and my day wasn't wasted hanging around.

December 27, 2025
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Reply from Harvey Norman Ireland - Cork

Hi Steven,

We're happy to hear that you were promptly notified of your delivery date! We're glad the installation and removal process was efficient, allowing you to continue your day without disruption. Thank you for your positive feedback.

Many thanks,
Katie.

Rated 2 out of 5 stars

Collecting items is a poor experience

The signage inside to get to the pick up point was poor. When I arrived there a second employee sitting at a cash register made no effort to let me know he could help me, that I didn't have to wait at the point marked collection point for the person in front to finish. That person was just paying not collecting something. Then instead of taking the number and going to get the piece he wanted to know what it was and how big it was etc. There seemed a lack of order about it all.

December 16, 2025
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Reply from Harvey Norman Ireland - Cork

Hi Kate,

Thank you for your feedback. We're sorry to hear about the poor signage and the unclear pickup process. Please email our customer support team the details as they will be able to look into this further. customer@support.harveynorman.ie


Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent

From start to finish great service and friendly helpful staff

December 29, 2025
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Reply from Harvey Norman Ireland - Cork

HI Eric,

We appreciate you sharing your experience. We are so glad to hear that you found our service and staff helpful and friendly. Thank you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always.
I don’t get any of my electrical goods anywhere else

January 2, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear that you consistently receive excellent service! It's great to know that we're your preferred choice for electrical goods.

Kind Regards,
James

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful, got what I needed super quick, 10/10

December 31, 2025
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Sam,

We appreciate you taking the time to leave us this fantastic feedback. We are so glad to hear that our staff were helpful and efficient for you.

Kind Regards,
James

Rated 5 out of 5 stars

The speed in which it was delivered

The speed in which it was delivered

December 24, 2025
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Reply from Harvey Norman Ireland - Cork

Hi Elaine,

We appreciate you taking the time to leave us feedback; we are delighted to hear you were pleased with the delivery speed.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very happy with my purchases

Very happy with my purchases, staff were really helpful.

December 27, 2025
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Lynda,

We're very happy to hear you're pleased with your purchases. It's great to know our staff were helpful during your visit. Thanks for your feedback.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Fantastic experience from Olaf today at…

Fantastic experience from Olaf today at the counter. Sage advice and helped us buy a better product than we were intending to buy. Top man, we were all impressed. Thanks.

December 31, 2025
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Neil,

We're glad you enjoyed your experience. It's great to hear that our team member provided such helpful advice and assistance. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The click and collect service is…

The click and collect service is excellent

December 26, 2025
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear that you found our click and collect service excellent. Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

Rated 5 out of 5 stars

I ordered online and it was ready for…

I ordered online and it was ready for pickup that day. It was Christmas shopping made very easy. Great service

December 18, 2025
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Reply from Harvey Norman Ireland - Cork

Hi Cathal,

We're happy to hear that our online ordering system made your Christmas shopping easier! We appreciate your positive feedback and are glad you enjoyed our service.

Kind Regards,
Kevin

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