Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
Company replied
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Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
Company replied
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more
Company replied
Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more
Company replied
5 star support from Ben in furniture at Kinsale road roundabout with purchase of recliner chair in June 2026 - went the extra mile in seeking solutions to source and enable urgent purchase. Profession... See more
Company replied
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Written by the company

Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
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Click and collect. No product in store and one had to be brought from another store. It took over a week and I got feedback on the pickup only because I called for an update.

Reply from Harvey Norman Ireland - Cork
We were looking for blender to make milkshakes and asked the sales rep what they would recommend. We brought a ninja blender and soup maker on their recommendation.
We later found out about the ninja creami deluxe, which would suit our use case much better. While they had it in stock when we checked the website later, it was not suggested to us in store and we didn't see it on display.

Reply from Harvey Norman Ireland - Cork
First time using click & collect and it was brilliant. No waiting and car space outside the door.

Reply from Harvey Norman Ireland - Cork
I asked where do I queue for click and collect and the cashier told me in the cashier queue, when my turn came he asked me what do I need to collect and when I said a camera he told me to go back in the click and collect queue. No respect for customers time wasted.

Reply from Harvey Norman Ireland - Cork
I order a washing machine online and picked a pick up place that was in kinsale round about in cork city i had to drive from the other side of the city and when i got there i got send around the shop to kitchen applaince team where i was told that i have to go to another side of the coty to there werhouse whn i got there they were un able to find my order thek took my name all needed deatil and nothing until they called the store back at kinsale round about at this steage it took 1,5h and if you leave in cork u know little island is not tue place you want to be at 16:00-17:00 woth traffic
If i order it to location it should be thw location

Reply from Harvey Norman Ireland - Cork
I placed an order for collection then when I got there after the email item was not ready for collection at the store so that was a waste of driving over 60 kilometres. Also staff there are not very hectic you could be wandering around to be able get assistance (not all of them though)

Reply from Harvey Norman Ireland - Cork
Very kind assistant, was very helpful, kind and efficient. He made me feel valued as a customer. Wish all representatives would treat customers this way. I’ll shop again because of him

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Kinsale store told us product would be available next day for collection in Little Island. Drove all the way to Little Island and they had no info on the order. Then got email to say order was ready for collection in Kinsale store. Absolute joke, no communication and a waste of diesel

Reply from Harvey Norman Ireland - Cork
Delivery date notified to me straight away, following online purchase.
They arrived, installed and removed the packaging and old appliances within 30 mins. It was 9.30am and my day wasn't wasted hanging around.

Reply from Harvey Norman Ireland - Cork
The signage inside to get to the pick up point was poor. When I arrived there a second employee sitting at a cash register made no effort to let me know he could help me, that I didn't have to wait at the point marked collection point for the person in front to finish. That person was just paying not collecting something. Then instead of taking the number and going to get the piece he wanted to know what it was and how big it was etc. There seemed a lack of order about it all.

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Excellent service as always.
I don’t get any of my electrical goods anywhere else

Reply from Harvey Norman Ireland - Cork
Staff were very helpful, got what I needed super quick, 10/10

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Very happy with my purchases, staff were really helpful.

Reply from Harvey Norman Ireland - Cork
Fantastic experience from Olaf today at the counter. Sage advice and helped us buy a better product than we were intending to buy. Top man, we were all impressed. Thanks.

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
I ordered online and it was ready for pickup that day. It was Christmas shopping made very easy. Great service

Reply from Harvey Norman Ireland - Cork
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