We have been your customers for some time, and today we were assisted by Jeswim. He was very attentive and helpful, explained everything we were interested in, and answered all our questions clearly.... See more
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Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
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We have been your customers for some time, and today we were assisted by Jeswim. He was very attentive and helpful, explained everything we were interested in, and answered all our questions clearly.... See more
Company replied
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... See more
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Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I w... See more
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Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and caref... See more
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Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ireland
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Excellent delivery service as promised, rang before arrival.

Reply from Harvey Norman Ireland - Fonthill
I received a phone call on the day of delivery to give me a time slot which was great. Meant I didn’t have to wait around all day. The guy couldn’t have been nicer.
When the delivery arrived they had it in in no time and were friendly and courteous. Couldn’t have been any better.

Reply from Harvey Norman Ireland - Fonthill
I recently purchased the Nothing Phone (4a) from Harvey Norman and overall, I am very satisfied with both the product and the buying experience.
The purchase experience at Harvey Norman was straightforward. Staff were helpful, and the process was efficient with clear guidance provided during the purchase.

Reply from Harvey Norman Ireland - Fonthill
Very prompt gave me time frame as to when they would arrive,
And they arrived on time very respectful of my property and made sure I was happy.

Reply from Harvey Norman Ireland - Fonthill
The assistant in Harvey Norman, Fonthill, named Malik was extremely polite, helpful + patient. The mattress was delivered promptly + politely. The whole purchasing process was made easy + we are absolutely delighted with the quality of the mattress. Full marks all round. Thank you.

Reply from Harvey Norman Ireland - Fonthill
Had a great experience in store today! Aleksandra took such good care of me . Very friendly and helpful. Thanks again

Reply from Harvey Norman Ireland - Fonthill
I had an excellent experience from start to finish. Delivery was right on time, and I really appreciated being able to track the truck’s arrival through the link provided.
A special mention to Tommy and Daniel, who installed the dishwasher. They were super friendly, kind, and extremely professional. Their attention to detail was exemplary — they made sure the fit was perfectly aligned with the neighbouring kitchen press.
Outstanding service all round. Highly recommended.

Reply from Harvey Norman Ireland - Fonthill
Bruno, was very helpful and he helped me to make the best decision which tv to buy, he’s got a lot of knowledge!

Reply from Harvey Norman Ireland - Fonthill
Lily helped me and my sisters buy a SHARK hair tool and she was extremely attentive and listened to all of our needs, she went as far to bring the shark to the till for us

Reply from Harvey Norman Ireland - Fonthill
Lily done the upmost to help me in my purchase

Reply from Harvey Norman Ireland - Fonthill
It was amazing,the order was handled professionally and by experienced staff. Their communication was excellent and their expertise was beyond expectation as in no time they had assembled the suite.

Reply from Harvey Norman Ireland - Fonthill
The staff in Harvey Norman Fonthill were incredibly friendly and helpful when we went to find our kitchen appliances for our first home. We will definitely be back!

Reply from Harvey Norman Ireland - Fonthill
Lovely experience with Lily
Knowledgable on the product and wonderful to deal with

Reply from Harvey Norman Ireland - Fonthill
I’ve had multiple awful experiences with Harvey Norman in FontHill. First, we ordered a bed, and although there was a delivery mix-up, they resolved it quickly. However, we also ordered a side table, and it broke during assembly. We have built countless pieces of furniture from places like IKEA and JYSK, and never once had something break. When we raised the issue, they were very reluctant to issue a refund or replacement, even though it was clearly an issue with the instructions in the manual. The second bed was severely delayed and arrived missing crucial parts. After assembly, one of the floorboard pieces was broken. They eventually rectified it after a couple of days, but not once was it a smooth process. And the worst part was when we bought an iPad Air—we were shown the new M4 model on display. We asked for that model with a higher storage, and we were standing right in front of the display unit. If they only had the older M3 model in stock, it was their responsibility to inform us. Instead, the staff never apologized and just brushed us off. This was the worst service we’ve ever encountered. If you have a product on display but don’t have it in stock, you must inform customers before purchase. This is basic sales etiquette.

Reply from Harvey Norman Ireland - Fonthill
I bought a floor model fridge freezer and it was taken from the showroom and extremely well wrapped for the journey to my home. The Two delivery men were extremely professional and helpful. I thought I had an issue with the fridge freezer and rang Harvey norman Fonthill and Brendan who answered the call was brilliant, problem resolved .
Unlike Powercity who will never pick up your call.
100% satisfied, thanks HN for a fantastic service.

Reply from Harvey Norman Ireland - Fonthill
I placed my order in the last week of January (around 30th January) and was promised delivery by the first or second week of March at the latest. Based on this assurance, I moved to my new place on 7th March but unfortunately I had to sleep on the floor for next 1 month. What followed was nothing but constant delays, false assurances, and complete lack of accountability.
Despite repeated calls and even visiting the store in person, no one could provide a clear or honest delivery timeline. Every interaction felt like I was being misled just to keep me waiting.
After several follow-ups, I was finally told the order would be delivered on 3rd /4th April. I specifically questioned this, as it was around Good Friday, and asked for confirmation. I was confidently assured that it would not be an issue and that delivery would definitely happen before Easter.
That turned out to be completely false.
The order was only delivered on 7th April which is over a month later than promised. This level of delay, combined with the repeated misinformation, is completely unacceptable.
The entire experience was frustrating, unprofessional, and a complete waste of time. The product itself is okay but nothing exceptional and certainly not worth the hassle or the wait.
I will never shop from HarveyNorman again and will never advise others to shop from here.

Reply from Harvey Norman Ireland - Fonthill
very quick, respectful, and efficient service. i am very happy with the quality of the product and delivery service.

Reply from Harvey Norman Ireland - Fonthill
Quick and efficient item brought to my car staff where excellent and helpful

Reply from Harvey Norman Ireland - Fonthill
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