Harvey Norman Ireland - Fonthill Reviews 

625
TrustScore 4.5 out of 5

4.4

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE


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Rated 5 out of 5 stars

Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more

Rated 5 out of 5 stars

We have been your customers for some time, and today we were assisted by Jeswim. He was very attentive and helpful, explained everything we were interested in, and answered all our questions clearly.... See more

Company replied

Rated 5 out of 5 stars

I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... See more

Company replied

Rated 1 out of 5 stars

Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I w... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Fonthill

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ireland

  • 01 5729800

4.4

Excellent

TrustScore 4.5 out of 5

625 reviews

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1-star

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4.4

All reviews

(625)

8,831 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient item brought to my…

Quick and efficient item brought to my car staff where excellent and helpful

April 1, 2026
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Karen,

We appreciate your feedback and are so happy to hear the staff were excellent and helpful, bringing your item to your car quickly and efficiently!

Kind Regards,
James

Rated 5 out of 5 stars

Happy with the purchase

Thank you, Preeti, for your help in choosing the washing machine. Your suggestions were clear and practical, and you made the whole process easy. I’m very happy with the purchase—really appreciate your support!

March 13, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Rajat,

We're happy to hear that you found the advice helpful in choosing a washing machine. We appreciate your positive feedback regarding the clear and practical suggestions, and we are glad the process was easy. Thank you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

My experience with Harvey Norman was…

My experience with Harvey Norman was brilliant , my move in date kept changing so I had to change the delivery date a few times and it was never any problem, furniture came and unpacked , put together in no time and no mess the guys were great ! Thanks a million

March 24, 2026
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Lorraine,

We appreciate you sharing your positive experience. We're glad to hear that changing your delivery date was not a problem and that the furniture assembly was completed quickly and cleanly. Thank you!

Kind Regards,
James

Rated 5 out of 5 stars

Excellent service delivery and as above…

Excellent service delivery and installation crew , clean efficient and friendly service. Also super service and attention from shop staff at Fonthill rd Dublin

April 2, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you taking the time to share your positive experience! We are so glad to hear that you received excellent service from our delivery and installation crew and shop staff.

Kind Regards,
James

Rated 5 out of 5 stars

The 2 lads on the delivery “David &…

The 2 lads on the delivery “David & Dean” were brilliant. So down to earth and so helpful. The were both very fast, clean and efficient and super friendly, great representation for the company

March 24, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi there,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was helpful, friendly, fast, clean, and efficient. We value your comments.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Delivery incomplete

Delivery incomplete, have to go collect tv personally. Washing machine abandoned in sitting room. Dryer door needed to be reversed. Harvey Norman declined to rectify this, so I had to get AEG to oblige. Couldn’t recommend them.

March 25, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Joseph,

We regret that your delivery was incomplete and that you had issues with the appliances. We're sorry we didn't meet your expectations and have shared your feedback with our team. If we can assist you further please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 1 out of 5 stars

My experience of buying online was…

My experience of buying online was terrible because the store near my home did not have my product, I got a call from someone in the store saying my product was there, and I went to collect the kettle and the toaster and only the toasted was available, I asked to deliver it to my home and they say it will be charged, I asked to change to another kettle and they said I need to pay the difference, a only option I had was wait for the keetle, I went 3 times in the store and always I left frustrated. I will think 100 times before buy online in harver nornan.

March 19, 2026
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Andre,

We regret your online purchase experience did not meet expectations due to product availability and delivery issues. We appreciate you bringing this to our attention. We will review our procedures to improve our service. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very good Customer service Friendly

Very good Customer service Friendly, efficient and very helpful

March 16, 2026
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Angela,

We appreciate you sharing your feedback. We are so happy to learn that our customer service was friendly, efficient and helpful to you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Happy customer

Punctual, efficient, friendly and professional service.
Thank you. Will Savage, Clondalkin

March 13, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Will,

We're happy to hear that you were satisfied with our punctual, efficient, friendly, and professional service. Thank you for your positive feedback!

Kind Regards,
James

Rated 1 out of 5 stars

Bought a table and chairs

Bought a table and chairs , the bench was faulty and that was replaced ,but again it was faulty . Found one of the chairs had a big chip out of the under neat . Rang harvey norman fonthill where it was bought and told to send pictures in and they would get back to me , a week later and still no call . Rang again and got some manager on the furniture section to be greeted with , whats the story and your problem , like he was talking with one of his friends

March 13, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Garry,

We regret you received faulty items and experienced difficulties with our service. We appreciate you bringing this to our attention. Please email the details to our customer support team at customer@support.harveynorman.ie. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Abbey

Abbey helped us today in Harvey Norman , Fonthill.
What a great service provided. Abbey was so knowledgeable about all the products we were looking at and could not have been more helpful. A great asset to the store.

March 11, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Sinead,

We're happy to hear that you received great service at our Fonthill store. It's wonderful that you found our team member knowledgeable and helpful. We appreciate your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Lovely staff every time I visit the store

Lovely staff every time I visit the shop, attentive, pleasent, giving a good feeling of kindness, professional and friendly, well done, very pleased with my visit in the store (Fonthill)

March 10, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Adrian,

We appreciate you taking the time to share your positive experience! We are so glad to hear that you find our staff attentive, pleasant, and professional and that you enjoyed your visit to our store.

Many thanks,
Katie.

Rated 5 out of 5 stars

on time as promised

on time as promised. delivered item perfectly first thing in the morning. very excited having it first thing in the morning

March 6, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Hazrina,

We're happy to hear that your delivery arrived on time and in perfect condition! We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Washing machine delivery and installation

Machine was delivered within 2 days of ordering. The guys delivering were nice and friendly and had the old machine removed and new one installed in about 10 mins or so.

February 25, 2026
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Niamh,

We're happy to hear that the machine was delivered quickly and that our team was efficient in removing the old one and installing the new one. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

We had a wonderful experience with the…

We had a wonderful experience with the Harvey Norman team. We were so impressed with the staff in store and our delivery agent Frankie was excellent. He called on the delivery day and specified a delivery time and he kept us updated as he was running slightly late. He was efficient, courteous and so capable. We are delighted with our bunk beds. Thank you

February 25, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Bernadette,

We appreciate you sharing your positive experience with us. We're so happy to hear that you were impressed with our team and that the delivery went smoothly. Thank you for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

The dream!

I went in to the Fonthill Harvey Norman store very unsure of what sort of bed or mattress I needed. Thankfully I met Neha and she went through all my options gently and slow enough so that I could take in all the information. She was most kind and took my feedback to her recommendations onboard and really pinpointed what exactly I needed. I’ve just left the store on my second visit, thankfully met Neha again, and have happily purchased my fantastic new bed!
I just love when you meet the right sales people, especially when spending a considerable amount of money. Excellent experience!

February 27, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Jennifer,

We're so happy to hear that you had such a positive experience in our store. It's great to know that our team member was able to assist you in finding the perfect bed. We appreciate you taking the time to share your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Very comfortable stools

Very comfortable stools
Good price too

February 19, 2026
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Mary,

We're happy to hear that you find our stools comfortable and appreciate the price. Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Click and collect

Click and collect
Very simple, fast and friendly service

February 19, 2026
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Cormac,

We're happy to hear that you found our click and collect service simple, fast, and friendly. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Phoned to give time of delivery

Phoned to give time of delivery. Delivery between 12pm and 2pm. Arrived at time given.delivery man very pleasant ,Chatty and Helpful.

February 24, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Avril,

We're happy to hear that our delivery service met your expectations! It's great to know the delivery was on time and the delivery person was pleasant and helpful. Thank you for your positive feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Driver arrived before I expected him to…

Driver arrived before I expected him to call. I was in work and he said he’d do a couple of other deliveries and come back in an hour. Very nice of him to oblige.

February 19, 2026
Unprompted review
Harvey Norman Ireland - Fonthill logo

Reply from Harvey Norman Ireland - Fonthill

Hi Brian,

We're happy to hear that our driver was able to accommodate your schedule and provide excellent service. Thank you for sharing your positive experience with us!

Kind Regards,
James

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