Harvey Norman Ireland - Limerick Reviews 

993
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied

Rated 5 out of 5 stars

I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.

Company replied

Rated 5 out of 5 stars

We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

993 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(993)

9,242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Most of my new house appliances were…

Most of my new house appliances were bought, delivered and assembled by Harvey Norman
Best service and best after sale care so far

February 12, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ahmed,

We're happy to hear that you had such a positive experience with your new appliances! Thank you for sharing your appreciation for our service and after-sale support.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience!

I bought wall art online snd ordered click and collect. I found the staff to be so helpful and nice when I went to the Limerick store to collect my item. The wall art was even nicer in reality than on the website. It looks absolutely beautiful on the wall and was exactly what I was looking for. I was extremely impressed!

February 14, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Margaret,

We're happy to hear that you had such a positive experience with our click and collect service at the Limerick store. It's great to know the staff were so helpful and that you love the wall art even more in person! Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Proffesional on the phone and arrived…

Proffesional on the phone and arrived on time. Friendly,polite,efficient. Couldn't have asked for a better service.

February 12, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Dave,

We're happy to hear that our team was professional, punctual, and efficient! We appreciate you taking the time to leave such positive feedback regarding your experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Friendly delivery drivers installed…

Friendly delivery drivers installed fridge carefully.

February 5, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Barry,

We're happy to hear that our delivery team provided such great service and carefully installed your fridge. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

On time and very efficient

February 13, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We appreciate you sharing your experience with us. We are so happy to hear that our service was both punctual and efficient for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Happy Customer

The staff are very friendly to deal with and not pushy. Their specialised knowledge of the products in their area is excellent. Really satisfied with my purchase. Great after sales service.

February 8, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Jean,

We appreciate you sharing your positive experience. We're happy to hear that you found our staff friendly and knowledgeable, and that you are satisfied with your purchase and after-sales service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

👍👍👍 Very good item

As described quick and fast

February 9, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Sar,

We're glad you found our service quick and fast! Thank you for your positive feedback; we appreciate it a lot.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent as usual

Great service, friendly staff, quick checkout.

February 8, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We appreciate your positive feedback. We are so happy to hear you were pleased with our great service, friendly staff, and quick checkout!

Kind Regards,
Kevin

Rated 3 out of 5 stars

Wanted me to sign for it before…

Wanted me to sign for it before removing the packaging.
Didi’t want to unpack the fridge so I did in front of him .
Then said there’s a charge to take away the packaging.
Didn’t pay him for that & he took it anyway…..

February 11, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Paul,

We appreciate you sharing your delivery experience. We're sorry the process wasn't seamless and there was confusion regarding signing and packaging removal. We'll review this to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Great service

February 9, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Dominik,

We are happy to hear you had a positive experience and the service was great. Thank you for your feedback!

Kind Regards,
James

Rated 4 out of 5 stars

Staff were lovely

Staff were lovely. The only downer was the fact that I had to return the item immediately.

February 5, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi David,

We appreciate your feedback and are glad you found our staff lovely. We regret that you had to return the item so quickly.

Kind Regards,
Kevin

Rated 2 out of 5 stars

I was told to come back to the store to…

I was told to come back to the store to get help with an issue with the product I was sold (it wasn't working) and when I did I was told it would cost me ,€20 to get the assistance I was promised.
You guys admitted the issue I had was a common complaint but wanted to charge me a 40% service charge to fix an issue you admit was your problem

February 4, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Con,

We regret to hear about the issue you experienced with the product and the unexpected charge for assistance. We appreciate you bringing this to our attention. We'll review this situation to ensure our service aligns with expectations. Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick collection at the Limerick Store…

Quick collection at the Limerick Store and an easy, smooth experience buying online. Great price as well. Definitely recommended.

February 5, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Isadora,

We're happy you found online buying and collection at the Limerick store quick and smooth. It's great you got a good price. Thank you for the recommendation!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I chose the incorrect colour for my Mac…

I chose the incorrect colour for my Mac Book and only had to send a quick note. The staff changed it for me very quickly. Excellent service!

February 2, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Tom,

We're happy to hear that we could quickly correct the color selection for your MacBook. We appreciate you taking the time to share your positive experience with our service!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very helpful installers

Very helpful installers. They were very nice.

February 6, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Gerard,

We appreciate you sharing your experience with us. We're so glad to hear our installers were helpful and nice during your visit!

Kind Regards,
James

Rated 5 out of 5 stars

Great tv stand

I shopped online and found the website easy to navigate and a great array of products. Delivery was quick as well. I purchased a tv stand and am very happy with my purchase.

January 28, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Pamela,

We appreciate you taking the time to share your feedback. We're happy to hear that you found our website easy to navigate, that we have a great array of products, and that delivery was quick. We're glad you are happy with your TV stand.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Ordered tv and mounting bracket online

Ordered tv and mounting bracket online. Only the tv arrived. I left a review and was told the store would contact me. That never happened so I called the store and was told someone from the online team would call me, that never happened either.

I've ordered a mounting bracket from Amazon, I won't be buying from Harvey Norman ever again

January 27, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Gav,

We regret that the mounting bracket didn't arrive with the TV and that our follow-up wasn't prompt. We appreciate you bringing this to our attention. We'll review what happened to prevent similar issues in the future and send onto the relevant teams to look into further.

Kind Regards,
Kevin

Rated 5 out of 5 stars

A quality service at Harvey Norman

Today I met the most helpful and understanding people in Harvey Norman store in Limerick.I was returning a bed in exchange for another king size bed.we were dealing with Megan (manager) and her team and they pulled out all the stops to make sure we got exactly what we wanted.
Make sure you check them out and again thanks Megan and team 👏👏

February 3, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Jim,

We're happy to hear about the positive experience you had in our store. It's great to know our team was helpful and accommodating during your exchange. We appreciate your recognition and thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Iphone 17 purchase from the Limerick store

I just got an iphone 17 from the store and I’ve been looked after by Febin. Had a great experience on this purchase.

January 31, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Alvin,

We're happy to hear that you had a great experience with your new phone purchase. We appreciate you mentioning the assistance you received; it's fantastic! Thanks for your feedback.

Kind Regards,
Kevin

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look