Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more
Company replied
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more
Company replied
Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more
Company replied
I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.
Company replied
We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more
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Written by the company

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
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Most of my new house appliances were bought, delivered and assembled by Harvey Norman
Best service and best after sale care so far

Reply from Harvey Norman Ireland - Limerick
I bought wall art online snd ordered click and collect. I found the staff to be so helpful and nice when I went to the Limerick store to collect my item. The wall art was even nicer in reality than on the website. It looks absolutely beautiful on the wall and was exactly what I was looking for. I was extremely impressed!

Reply from Harvey Norman Ireland - Limerick
Proffesional on the phone and arrived on time. Friendly,polite,efficient. Couldn't have asked for a better service.

Reply from Harvey Norman Ireland - Limerick
Friendly delivery drivers installed fridge carefully.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
The staff are very friendly to deal with and not pushy. Their specialised knowledge of the products in their area is excellent. Really satisfied with my purchase. Great after sales service.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Wanted me to sign for it before removing the packaging.
Didi’t want to unpack the fridge so I did in front of him .
Then said there’s a charge to take away the packaging.
Didn’t pay him for that & he took it anyway…..

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Staff were lovely. The only downer was the fact that I had to return the item immediately.

Reply from Harvey Norman Ireland - Limerick
I was told to come back to the store to get help with an issue with the product I was sold (it wasn't working) and when I did I was told it would cost me ,€20 to get the assistance I was promised.
You guys admitted the issue I had was a common complaint but wanted to charge me a 40% service charge to fix an issue you admit was your problem

Reply from Harvey Norman Ireland - Limerick
Quick collection at the Limerick Store and an easy, smooth experience buying online. Great price as well. Definitely recommended.

Reply from Harvey Norman Ireland - Limerick
I chose the incorrect colour for my Mac Book and only had to send a quick note. The staff changed it for me very quickly. Excellent service!

Reply from Harvey Norman Ireland - Limerick
Very helpful installers. They were very nice.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
I shopped online and found the website easy to navigate and a great array of products. Delivery was quick as well. I purchased a tv stand and am very happy with my purchase.

Reply from Harvey Norman Ireland - Limerick
Ordered tv and mounting bracket online. Only the tv arrived. I left a review and was told the store would contact me. That never happened so I called the store and was told someone from the online team would call me, that never happened either.
I've ordered a mounting bracket from Amazon, I won't be buying from Harvey Norman ever again

Reply from Harvey Norman Ireland - Limerick
Today I met the most helpful and understanding people in Harvey Norman store in Limerick.I was returning a bed in exchange for another king size bed.we were dealing with Megan (manager) and her team and they pulled out all the stops to make sure we got exactly what we wanted.
Make sure you check them out and again thanks Megan and team 👏👏

Reply from Harvey Norman Ireland - Limerick
I just got an iphone 17 from the store and I’ve been looked after by Febin. Had a great experience on this purchase.

Reply from Harvey Norman Ireland - Limerick
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