Harvey Norman Ireland - Limerick Reviews 

992
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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See what reviewers are saying

Rated 3 out of 5 stars

Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied

Rated 5 out of 5 stars

I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.

Rated 5 out of 5 stars

We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

992 reviews

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1-star

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4.3

All reviews

(992)

9,242 reviews in the last 12 months

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Rated 5 out of 5 stars

On Time

Two men showed up on time, assembled chairs. All done professionally. Thanks Harvey.

February 27, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Tom,

We're happy to hear that the assembly was completed professionally and on time. Thank you for your positive feedback; we appreciate it very much!

Kind Regards,
James

Rated 5 out of 5 stars

The guys who delivered were very…

The guys who delivered were very efficient
They phoned in advance of the delivery
They assembled the chairs and tables
And did an excellent job
We were very satisfied with the service

February 26, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Wolfgang,

We're happy to hear that you were very satisfied with the efficient delivery and assembly service. We appreciate you taking the time to share your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Online purchase.

Online purchase.. collected from store following day.. well informed about progress of purchase

February 27, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Kate,

We're happy to hear that your online purchase and store collection went smoothly! It's great to know you were well-informed about your order's progress. Thanks for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Simple and exactly as HN said step by…

Simple and exactly as HN said step by step!

February 22, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Peter,

We're so happy to hear that our step-by-step instructions were simple and helpful for you. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick and easy service.

February 25, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Darren,

We appreciate you sharing your experience; we are so happy to hear that our service was quick and easy for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Store assistance Lily

I was in Harvey Norman in Limerick to computer I meet shop assistant her name Lily. She's absolutely brilliant, for device I want to buy , first she provide all details about device , she listened what I want, make conversations very easy, very polite and honest young girl. I was third time in store and third time I was left happy. I highly recommend Lily .

February 15, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ala,

We appreciate you sharing your positive experience in Limerick. We're happy to hear that our team member was brilliant, providing detailed information and excellent service, leaving you happy with your visits. We value your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic! Zarah was very helpful and knew the technology in depth

February 20, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We appreciate you sharing your feedback. We are so happy to hear that you received fantastic customer service and found our staff member very helpful!

Kind Regards,
James

Rated 5 out of 5 stars

Great experience at Harvey Norman…

Great experience at Harvey Norman Limerick this evening. Store Manager professional, knowledgable and helpful throughout the process of purchasing - HP Laptop. A special thank you to Leo, who also went through this process with me during the previous week. Thank you for making this exprerience stress free. Very happy with my purchase. Mary

February 27, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mary,

We appreciate you sharing your positive experience in Limerick. We're happy to hear that our team members were professional, knowledgeable, and helpful during your laptop purchase, making the experience stress-free. We value your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the delivery guys were so lovely and pleasant to deal with and did a lovely job assembling the bed frame etc. Thank ye!

February 25, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mairead,

We appreciate you sharing your positive experience! We're so glad to hear that the delivery team was lovely and did a great job assembling the bed frame. Thanks for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Product as described

Product as described. Good communication from the store and fast delivery

February 23, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We're happy to hear that the product matched the description! We appreciate your positive feedback regarding our communication and delivery speed.

Kind Regards,
James

Rated 1 out of 5 stars

Stop sending parcel from dpd it was…

Stop sending parcel from dpd it was almost lost i started searching everywhere the guy left on wrong address and left later someone else took it i was looking everywhere neighbour house finally the guy who works in garage said one guy who stays in near xyz house took it.

February 19, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Good afternoon,

We appreciate you bringing this delivery issue to our attention. We're very sorry to hear that your parcel was delivered to the wrong address, causing you to search for it. We'll investigate this to prevent future occurrences.

Many thanks,
Katie.

Rated 4 out of 5 stars

Wardrobe delivery and sssembly

Came early. Were cordial. Assembled wardrobe in good time. Very happy with wardrobe.

February 21, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Breda,

We're happy the wardrobe assembly met your expectations with its promptness and cordial service. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Timely. Efficient & Friendly

Timely. Efficient. And friendly. Top notch!

February 23, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We are happy to hear that you had a top-notch experience with our efficient and friendly service. Thank you!

Many thanks,
Katie.

Rated 3 out of 5 stars

I did not get any sort of protection…

I did not get any sort of protection case for my headphones

February 17, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Leah,

We are sorry a case was not included. We will look into this to ensure it does not happen again. Thanks for the feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

I can say that the service is very satisfying.

I can say that the service is very fast. And I really appreciated their honesty when they called me in advance that the item I ordered was not in good condition and that they gave me other choices. It would have been a hassle returning again the item if it wasn't checked first before sending. Kimberly was so nice. The item arrived one day later than expected but I was still happy receiving the item. The phone is in perfect condition. Would love to order again in the future. Many thanks.

February 18, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Angela,

We appreciate your positive feedback and are happy to hear about your experience. We're glad you appreciated the proactive communication regarding your order and that you are pleased with your purchase. We look forward to serving you again in the future.

Many thanks,
Katie.

Rated 5 out of 5 stars

John needs to win a award

Bought some appliance’s from John in Harvey Norman Limerick recently and I have to say he is just the nicest and so helpful. He is exactly the type of person you want to meet. So knowledgeable and patient. He’s not a bit pushy. Give that man a raise

February 19, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Caitriona,

We appreciate you sharing your positive experience at Harvey Norman Limerick. We are so glad to hear that you found our team member helpful, knowledgeable, and patient.

Kind Regards,
James

Rated 5 out of 5 stars

Got what I wanted when I wanted it

Got what I wanted when I wanted it

February 20, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Stuart,

We're glad you had a timely, positive experience and received what you wanted. Thank you for your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Click and Collect

Used click and collect for the first time.
was easy to park and very straightforward

February 16, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Lorraine,

We're happy to hear that our click and collect service was easy to use and that parking was straightforward for you. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

The staff …

The staff in the Limerick branch are very welcoming,friendly and helpful.

February 11, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Kathleen,

We appreciate you taking the time to share your experience. We are so happy to hear that the staff were welcoming, friendly, and helpful!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Poor treatment from the delivery staff

They came to install my dishwasher and left it halfway done because the other pipe is blocked. Also, the people who delivered the refrigerator got upset because it had to be taken to the first floor and they dented it in two places.

February 10, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ivo,

We regret that your dishwasher installation was incomplete and that your refrigerator was damaged during delivery. We appreciate you bringing these issues to our attention, if you require assistance with this issue please email our customer support team the details and they will be able to look into this further with the relevant teams.

Kind Regards,
Kevin

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