Harvey Norman Ireland - Limerick Reviews 

993
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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Rated 3 out of 5 stars

Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied

Rated 5 out of 5 stars

I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.

Company replied

Rated 5 out of 5 stars

We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

993 reviews

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4.3

All reviews

(993)

9,242 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and hassle free order

Easy and hassle free order, fast delivery

May 8, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Fatima,

We appreciate your positive feedback. We are so happy your order was easy and delivery fast.

Kind Regards,
James

Rated 5 out of 5 stars

Very friendly service and great…

Very friendly service and great communication.

May 12, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Pat,

We appreciate your feedback. We are glad you enjoyed our friendly service and communication!

Kind Regards,
James

Rated 5 out of 5 stars

Staff member in Limerick who handled a…

Have bought many items in HN over the years but never had to use a warranty query so did no know what to expect. Staff member in Limerick who handled a warranty stick vaccum issue did so with great professionalism and was more than helpful. Great experience.

May 9, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We're glad you enjoyed your experience with our warranty service. It's great to hear that the staff member in Limerick was helpful and professional when resolving the stick vacuum issue. Thank you for sharing your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Amazing effort to bring dryer into…

Amazing effort to bring dryer into house install and remove old one

April 30, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Therese,

We're so happy we could efficiently install your new dryer and remove the old one. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Very poor service from Harvey Norman…

Very poor service from Harvey Norman Limerick.

We bought six appliances last Friday and were promised fast delivery. There are signs in the appliance department advertising next-day delivery, but in reality we have now been waiting for a week with no confirmed delivery.

Delivery was promised for Wednesday, then cancelled, and since then we are being given excuses every day. The store keeps blaming the delivery company instead of taking responsibility and giving us a clear answer.

Very disappointing experience. Helpful when selling, but extremely poor after payment. I would not recommend this store.

May 8, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Maryna,

Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this investigated?

Many thanks,
Katie.

Rated 1 out of 5 stars

My order of an oven was not delivered…

My order of an oven was not delivered last Friday. No body rang me to say it would not be delivered. I took a day off work to stay at home.

A week has passed and I had to ring HM to see where my order was. Still waiting for a return call.
Customer servie is a joke. I am sorry i purchased form them.

April 30, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Louise,

We regret to hear about the trouble with your oven delivery and the lack of communication. We know it's frustrating when you take time off work. We're looking into what happened with your order and have requested for someone to contact you on this as soon as possible.

Many thanks,
Katie.

Rated 5 out of 5 stars

Good and fast service

May 6, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Paul,

We appreciate you sharing your feedback; we are happy you had a positive experience with our fast service.

Many thanks,
Katie.

Rated 5 out of 5 stars

I came in for the 2nd time to exchange…

I came in for the 2nd time to exchange my OpenFit Pro2+ earphones. They had not been working correctly, and the service from Zaid was exemplary.
He checked the earphones with me, seeing if he could help, and once he found they were defective, offered me €180 back. I am usually impressed by the staff and policies at Harvey Norman, so I decided to use the credit towards a set of Sony XM6 earbuds. And they are marvelous!

Thank you, Zaid, for your excellent expertise and customer service. Your welcome manner and trust in your customers is why I am comfortable always shopping with Harvey Norman!

April 29, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Declan,

We're happy to hear that you had a positive experience during your exchange. It's great to know that you were impressed with the service you received and that you are enjoying your new earbuds. Thank you for your positive feedback and for choosing to shop with us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Quick delivery and connection of the…

Quick delivery and connection of the oven. Removed old oven an all packaging. Great service.

May 1, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mark,

We're happy to hear that the oven delivery and connection were quick and efficient! It's great to know you appreciated the removal of the old oven and packaging. Thanks for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience going into store in…

Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortable. It was delivered to my home on Wednesday last and the two guys were courteous and kind they assembled the chair for us and took away all the wrapping etc. Harvey Norman's shopping is definitely a 5 star experience.

April 25, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Eileen,

We're glad you enjoyed your shopping experience in our Limerick store. It's wonderful to hear that our staff were helpful and kind, and that you are happy with your riser recliner chair. We appreciate your positive feedback regarding our delivery service.

Many thanks,
Katie.

Rated 5 out of 5 stars

Nice people fast at the job

April 30, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi James,

We appreciate you sharing your experience with us. We are happy you found our team nice and fast at the job.

Many thanks,
Katie.

Rated 1 out of 5 stars

Poor Customer Service & Advice

I received delivery of a double bed today from Harvey Norman but the bed was not assembled.
The driver informed me that I only had standard delivery and assembly was extra. He couldn't assemble for me even though I was willing to pay him, as he didn't have time yo do it.
I was never advised of this by the sales staff and would have chosen to have my furniture assembled if I had been given the option.
Now I have been left with a bed that can't currently be used as it comes in various pieces and that I can't assemble as I have back issues.
Very dissatisfied customer and very poor customer service 😢 😡

April 30, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Sandra,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Very good price and great service

Very good price and great service. Very quick collection.

April 22, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Marcin,

We appreciate your positive feedback and we're so happy you were pleased with the great price and very quick collection!

Many thanks,
Katie

Rated 5 out of 5 stars

I am a complete technical Luddite…

I am a complete technical Luddite making me a challenging customer. I went to gather information about a sim operated miden to provide WiFi in my home. Muhammed, who assisted me, was able to explain everything about it, recommended a service provider, sort out the contract and get me on the road in Warp Speed!
I installed it myself following his clear instructions and I'M ON LINE! ☆☆☆☆☆

April 18, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Susanne,

We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad that our team was able to assist you with your WiFi setup. It's great to know the instructions were clear and you're now online!

Many thanks,
Kevin

Rated 5 out of 5 stars

Great communication with delivery team…

Great communication with delivery team and fast tidy installation

April 23, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Marue,

We appreciate your positive feedback and are so happy to hear about the great communication and fast, tidy installation!

Many thanks,
James

Rated 5 out of 5 stars

Clear communication

Clear communication. Punctual, courteous and helpful. Excellent delivery service.

April 22, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We appreciate you sharing your feedback. We're so happy to hear that you received clear communication and excellent, punctual, courteous, and helpful delivery service!

Kind Regards,
James

Rated 5 out of 5 stars

Very good service

April 16, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Nyaradzai,

We appreciate you taking the time to share your positive experience, and we are so delighted to hear you received a very good service!

Kind Regards,
James

Rated 5 out of 5 stars

Efficient

Efficient. Rang in advance and delivered on time.

April 21, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We're happy to hear that our service was efficient, and your delivery arrived on time. Thank you for your positive feedback; we appreciate it!

Kind Regards,
James

Rated 4 out of 5 stars

Only lost a star because of issues…

Only lost a star because of issues experienced navigating your payment section, was possibly due to my lacks of computer skills but I did find it cumbersome compared to other sites other than that everything was excellent, very pleased with my purchase

April 15, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ann,

We're glad you are pleased with your purchase! We appreciate your feedback regarding the payment section and regret that you found it cumbersome. We will review it to see how we can improve the experience. Thanks for your review!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great company, great products.

Prompt delivery and easy, efficient installation of our Neff Smart Oven.

October 11, 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Paul,

We're happy to hear that the Neff Smart Oven delivery was prompt and the installation was easy and efficient. Thank you for your positive feedback!

Many thanks,
Katie.

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