Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more
Company replied
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more
Company replied
Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more
Company replied
I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.
Company replied
We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more
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Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
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Reply from Harvey Norman Ireland - Limerick
Very friendly service and great communication.

Reply from Harvey Norman Ireland - Limerick
Have bought many items in HN over the years but never had to use a warranty query so did no know what to expect. Staff member in Limerick who handled a warranty stick vaccum issue did so with great professionalism and was more than helpful. Great experience.

Reply from Harvey Norman Ireland - Limerick
Amazing effort to bring dryer into house install and remove old one

Reply from Harvey Norman Ireland - Limerick
Very poor service from Harvey Norman Limerick.
We bought six appliances last Friday and were promised fast delivery. There are signs in the appliance department advertising next-day delivery, but in reality we have now been waiting for a week with no confirmed delivery.
Delivery was promised for Wednesday, then cancelled, and since then we are being given excuses every day. The store keeps blaming the delivery company instead of taking responsibility and giving us a clear answer.
Very disappointing experience. Helpful when selling, but extremely poor after payment. I would not recommend this store.

Reply from Harvey Norman Ireland - Limerick
My order of an oven was not delivered last Friday. No body rang me to say it would not be delivered. I took a day off work to stay at home.
A week has passed and I had to ring HM to see where my order was. Still waiting for a return call.
Customer servie is a joke. I am sorry i purchased form them.

Reply from Harvey Norman Ireland - Limerick
I came in for the 2nd time to exchange my OpenFit Pro2+ earphones. They had not been working correctly, and the service from Zaid was exemplary.
He checked the earphones with me, seeing if he could help, and once he found they were defective, offered me €180 back. I am usually impressed by the staff and policies at Harvey Norman, so I decided to use the credit towards a set of Sony XM6 earbuds. And they are marvelous!
Thank you, Zaid, for your excellent expertise and customer service. Your welcome manner and trust in your customers is why I am comfortable always shopping with Harvey Norman!

Reply from Harvey Norman Ireland - Limerick
Quick delivery and connection of the oven. Removed old oven an all packaging. Great service.

Reply from Harvey Norman Ireland - Limerick
Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortable. It was delivered to my home on Wednesday last and the two guys were courteous and kind they assembled the chair for us and took away all the wrapping etc. Harvey Norman's shopping is definitely a 5 star experience.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
I received delivery of a double bed today from Harvey Norman but the bed was not assembled.
The driver informed me that I only had standard delivery and assembly was extra. He couldn't assemble for me even though I was willing to pay him, as he didn't have time yo do it.
I was never advised of this by the sales staff and would have chosen to have my furniture assembled if I had been given the option.
Now I have been left with a bed that can't currently be used as it comes in various pieces and that I can't assemble as I have back issues.
Very dissatisfied customer and very poor customer service 😢 😡

Reply from Harvey Norman Ireland - Limerick
Very good price and great service. Very quick collection.

Reply from Harvey Norman Ireland - Limerick
I am a complete technical Luddite making me a challenging customer. I went to gather information about a sim operated miden to provide WiFi in my home. Muhammed, who assisted me, was able to explain everything about it, recommended a service provider, sort out the contract and get me on the road in Warp Speed!
I installed it myself following his clear instructions and I'M ON LINE! ☆☆☆☆☆

Reply from Harvey Norman Ireland - Limerick
Great communication with delivery team and fast tidy installation

Reply from Harvey Norman Ireland - Limerick
Clear communication. Punctual, courteous and helpful. Excellent delivery service.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Only lost a star because of issues experienced navigating your payment section, was possibly due to my lacks of computer skills but I did find it cumbersome compared to other sites other than that everything was excellent, very pleased with my purchase

Reply from Harvey Norman Ireland - Limerick
Prompt delivery and easy, efficient installation of our Neff Smart Oven.

Reply from Harvey Norman Ireland - Limerick
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