Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more
Company replied
Location
Switch locationUnits 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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See what reviewers are saying
Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more
Company replied
I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.
Company replied
We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Limerick
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
- 061 422800
4.3
Excellent
992 reviews
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Product took days to it’s unsuitable…
Product took days to it’s unsuitable and is taking as long to return it. Very disappointed.
May 28, 2026
Reply from Harvey Norman Ireland - Limerick
Hi Alison,
We are sorry to hear of your disappointment and the trouble you've experienced. We truly appreciate your feedback, if you could please email customer@support.harveynorman.ie with further information and will pass it along to the relevant team to help improve our service.
Kind Regards,
Conor
They are professional
They are professional, customer friendly
Fast delivery, right on time .
June 3, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Jose,
We're so glad you experienced professional and friendly service with fast delivery!
Kind Regards,
Kevin
32 days after I received my notification to pick up…
I received my notification to pick up my item from the store after 32 days! But anyway I am happy as I just went to the store myself on next day and asked why I did not receive any email confirming that it is ready to pickup .. they just give out the TV to me and I go. I am happy of the product price they had for a TV I bought.
May 29, 2026
Reply from Harvey Norman Ireland - Limerick
Hi Kris,
We are glad you are happy with your new TV and the price. We appreciate you bringing the pickup notification delay to our attention. We are always working to improve our communication processes.
Kind Regards,
Kevin
The worst customer care
I had to print few pictures and I tried to connect my phone to the display but,I couldn’t connect it and I asked for the man that was working in the printing place for help and he didn’t bother to help, just giving me some indication that did not work. I spent about 1 hour trying to connect my phone and I end up leaving the place without printing any photos. So disappointing.
June 3, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Ang,
We are truly sorry to hear about your frustrating experience with connecting your phone and the lack of assistance you received. We are reviewing our staff training to ensure better support for our customers. Please email our customer support team the details as they will be able to look into this with the relevant team. customer@support.harveynorman.ie
Kind Regards,
Kevin
Great communication (phone…
Great inventory communication (phone and email) and delivery was prompt once dispatched.
May 21, 2026
Reply from Harvey Norman Ireland - Limerick
Hi Brian,
We're so glad our inventory communication and prompt delivery met your expectations. Thank you for your feedback!
Kind Regards,
Kevin
Excellent communication
Excellent communication with both Harvey Norman and the drivers, they delivered the couch tested all functions and removed packaging, highly recommend
May 30, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Stephen,
We're so glad to hear about your excellent experience with our communication and delivery service. Thank you for your high recommendation!
Kind Regards,
Kevin
Fitbit air free pre ordering band
Was assured I was going to get a free active band for pre ordering a Fitbit air a week and a half in advance but never received one… My brother on the other hand ordered his 3 days before the release and he got his… I thought you would be rewarded for ordering earlier but clearly first come first served has no meaning here.
May 26, 2026
Reply from Harvey Norman Ireland - Limerick
Hi Senan,
We appreciate you sharing your experience regarding the pre-order bonus. We understand your frustration and are reviewing our promotional offers to ensure fairness for all our valued customers.
Kind Regards,
Kevin
Great experience very happy with the…
Great experience very happy with the service and what we purchased.
Lovely helpful staff.
May 31, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Michelle,
We are so happy you had a great experience and were pleased with your purchase and our helpful staff.
Kind Regards,
Kevin
Very good service
May 26, 2026
Reply from Harvey Norman Ireland - Limerick
Hi Valentina,
We’re delighted to hear you received very good service. Thank you for your review!
Kind Regards,
Conor
Excellent delivery service
Excellent delivery service.
Order arrived in perfect condition. Helpful delivery persons.
May 27, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi there,
We appreciate your feedback. We're so happy to hear you received excellent delivery and helpful service!
Kind Regards,
Conor
Delivery OK but !!
The delivery was good and the communication from the delivery lads was fine. However if the delivery included the removal of packing material the damaged sofa could have been returned there and then rather than having to contact the store once the wrapping had been removed by us.
May 26, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi David,
We appreciate your feedback regarding the delivery and the issue with the damaged sofa. We are sorry for the inconvenience this caused and will review our procedures.
Kind Regards,
Conor
Reply from Harvey Norman Ireland - Limerick
Hi Israel,
We are so glad you had a positive experience with our service.
Kind Regards,
Kevin
Very friendly & very efficient team.
Very friendly & very efficient team.
May 23, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi William,
We appreciate your feedback. We are glad our team was friendly and efficient.
Kind Regards,
James
Great experience
Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns addressed, loads of advice given. We bought what we needed and we had the most pleasant experience in the shop today. Lily is the best!
May 23, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Irena,
We appreciate you sharing your wonderful experience! We are so glad our team member provided such friendly and supportive assistance, answering all your questions and offering helpful advice. We are happy you found exactly what you needed.
Kind Regards,
James
Tracking shipment was frustrating
Tracking shipment was frustrating. Harvey Norman shipped from the Netherlands via DPD. DPD Ireland has a different web site vs The Netherlands. Little to no tracking data. Order showed up unexpectedly early with no one available to meet the delivery.
May 16, 2026
Reply from Harvey Norman Ireland - Limerick
Hi Thomas,
We appreciate you sharing your experience. We are sorry the tracking was frustrating and the delivery was unexpected. We are working to improve our shipping communication.
Kind Regards,
Kevin
Delivered as promised and within…
Delivered as promised and within delivery time as stated.
May 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Aidan,
We're glad your delivery arrived as promised. Thank you for your feedback!
Kind Regards,
Kevin
Great service and price!
May 14, 2026
Reply from Harvey Norman Ireland - Limerick
Hi Mike,
We're glad you enjoyed our service and prices. Thank you for your positive feedback!
Kind Regards,
Kevin
Very fast delivery
Very fast delivery. Two men had the old dishwasher out and new one all set up in minutes. Very nice people. Delighted.
May 16, 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Anne-Marie,
We're delighted to hear about your fast delivery! We appreciate your positive feedback regarding our team's efficiency and kindness.
Kind Regards,
Conor
Reply from Harvey Norman Ireland - Limerick
Hi Michelle,
We appreciate your feedback! We are glad you experienced great customer service and the delivery was efficient.
Kind Regards,
James
Reply from Harvey Norman Ireland - Limerick
Hi Thomas,
We appreciate your positive feedback. We are so happy to hear that you received a good service with us!
Kind Regards,
James
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