Harvey Norman Ireland - Limerick Reviews 

992
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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Rated 3 out of 5 stars

Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to foll... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied

Rated 5 out of 5 stars

I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.

Company replied

Rated 5 out of 5 stars

We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations. A heartfelt thank you to Cili... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

992 reviews

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1-star

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4.3

All reviews

(992)

9,242 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery

June 18, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Marzia,

We appreciate your kind words. We are delighted that you are pleased with our service and delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line, delivered to my door in a couple of days, perfect product and service

June 15, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Crepaldi,

We're so glad you found ordering easy and received perfect product and service so quickly! Thank you for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Bed delivered within 2 days of…

Bed delivered within 2 days of purchase, brought in door by two staff, couldn't expect more,thank You Harvey Norman.

June 20, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Grzegorz Lorecki,

We're so glad to hear your bed was delivered quickly and efficiently! Thank you for sharing your positive experience with us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

[Hazel] The manager of the computer section of…

The manager of the computer section of the Harvey Norman Limerick Store was a delight to deal with. Extraordinary service from Hazel. She was so efficient and kind. Will be coming back in to deal with her specifically next time I’m in!

June 20, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ciara,

We are so pleased to hear about your extraordinary experience with our team in the computer section. It's wonderful that you found our service efficient and kind. We appreciate your kind feedback!

Kind Regards,
Kevin

Rated 3 out of 5 stars

Item not received yet

The website was easy to navigate and my order went through quickly but I have yet to receive it. I got an email on Monday to say it was dispatched but have not received it yet and no communication about when it will be delivered

June 15, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Emily,

We appreciate you sharing your experience. We understand your concern about the delivery delay and lack of updates. We are looking into this for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Helpful sraff

June 13, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Walter,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our teams.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ordering was very easy to do

Ordering was very easy to do. Delivery service was very efficient.

June 11, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Patricia ,

We're glad ordering was easy, and our delivery service was efficient. Thank you for your feedback!

Kind Regards,
Victoria

Rated 4 out of 5 stars

Good service

Everything we t smoothly, no hitches

June 18, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Seamus Ryan,

We are glad everything went smoothly.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Expert

Friendly, professional and expert at the job. They were particular about putting the bed together and not damaging the house as they brought it in. It was an impressive service

June 12, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Sherley,

We appreciate you sharing your feedback. We're happy to hear our team was friendly, professional, and took care in assembling your bed and protecting your home.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery was right on time, expertly fitted

Delivery was right on time, removal if old equipment spot on, your engineer did a marvellous job of removing the doors of the new fridge/ freezer to get it inside and reassembled it expertly

June 11, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Declan,

We are so pleased to hear about your positive experience with our delivery and installation service. It's wonderful to know our engineer provided such expert assistance. Thank you for your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Found Dylan so helpful

Found Dylan so helpful.
There was also another blonde girl - didn't get her name.

June 5, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Trish,

We're glad to hear our team provided helpful service. We appreciate your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

Great product 👌

Easy to order and fast delivery

June 3, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We appreciate your positive feedback. We are happy your order was easy and delivery fast.

Many thanks,
Katie.

Rated 5 out of 5 stars

I used the click and collect service as…

I used the click and collect service as I knew exactly what phone I wanted. It was ready within 2 hours and there was no delay at the checkout to pick up. I needed to get a case while I was there and the Apple staff member helped me without prompting.

June 8, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Donna,

We are so pleased to hear you had such a smooth and efficient experience with our click and collect service. We appreciate your kind words about our helpful staff!

Many thanks,
Katie.

Rated 1 out of 5 stars

Poor and Disappointing Customer Service

I recently visited this shop to print some photos, but my experience at the photo centre was extremely disappointing. I spent around 20 minutes trying to connect my phone to their printing system, but I was unable to do so.I asked a staff member named Caleb for assistance; however, he was unhelpful and uncooperative and did not provide proper support to resolve the issue. The overall attitude and customer service were very poor.Due to this experience, I had to leave without printing anything. I had also considered purchasing a laptop and an iPhone 17 Pro Max from this shop, but because of the poor service at the photo centre, I decided not to proceed with any purchase. I then went to another retailer in parkway Currys and purchased everything there instead.Overall, this was a very disappointing experience and I would not recommend this store based on the service I received.

June 10, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Shakil,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

On time & efficient.

June 4, 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Kenneth,

Thank you for this review. We are delighted to hear that your product arrived on time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

100%

Great price , quick delivery , quality product.altogether 100%

June 3, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Igor,

We appreciate your positive feedback! We're delighted you enjoyed our pricing, fast delivery, and product quality.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The customer service i got was…

The customer service i got was second to none ,example the phone calls i received were prompt thanking me for my purchase and informing me about my delivery then calls from the delivery person letting me know the time of my delivery everything went like a very well oiled machine i would recommend you all to my friends.

June 3, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We are so glad to hear that your experience with us was excellent and that our communication regarding your purchase and delivery was seamless. We appreciate you recommending us to your friends!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast delivery since I ordered

Fast delivery since I ordered. Large selection of electronic products. I very recommend this shop.
Thank you.

June 4, 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Jacek,

We're so happy you had a great experience with our fast delivery and wide selection. We appreciate your recommendation!

Kind Regards,
Conor

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