I visited Harvey Norman on Friday 28 August, Limerick shop to purchase cordless ear buds. The whole transaction was an excellent experience, as Darragh made every effort to find me the exact ear buds... See more
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Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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I visited Harvey Norman on Friday 28 August, Limerick shop to purchase cordless ear buds. The whole transaction was an excellent experience, as Darragh made every effort to find me the exact ear buds... See more
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Thanks to Zaid. I wanted to buy fridge-freezer and washer-drayer. He showed me several appliances, explained them and helped me make the final decision. The appliances will be arriving on my preferred... See more
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I had a really positive experience while engaging with the staff in Harvey Norman Ballysimon Road in Limerick. My initial contact with Harvey Norman staff over the phone was friendly, informative,... See more
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I am extremely disappointed with the service I have received for my Whirlpool fridge, which was purchased from Harvey Norman. The fridge stopped working shortly after just one year of purchase.... See more
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Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
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Delivery guys were helpful and efficient.

Reply from Harvey Norman Ireland - Limerick
Great service, called ahead to let me know when they will be delivering my purchase. Very friendly, asked where I’d like the items put.
Brilliant job guys.

Reply from Harvey Norman Ireland - Limerick
We had a wonderful experience at Harvey Norman Limerick. From purchasing our items to the delivery of our TV, everything went smoothly and exceeded our expectations.
A heartfelt thank you to Cilian, Zaid, and Delish for their exceptional customer service. They were friendly, professional, and genuinely helpful throughout the entire process. They took the time to answer our questions and made sure everything was taken care of, making the whole experience stress-free.
Thank you for going above and beyond. We truly appreciate your excellent service and would highly recommend Harvey Norman Limerick to others.

Reply from Harvey Norman Ireland - Limerick
Don't buy any electric bed from there,you will be in trouble.we really fed up,I am speechless,no words.how much we suffered with the electric bed which we bought,it never works.
We informed the shop, repairer came,not resolved.
Now they want me to pay extra to get another same kind of bed,
I don't know how will I solve,the bed was very heavy,we hold it for many time to help repairer,tired now.

Reply from Harvey Norman Ireland - Limerick
Im regular customer in Harvey Norman ,all home equipment is high quality no issues ,staff is always very nice and helpful ,honestly I love this shop and highly recommend.

Reply from Harvey Norman Ireland - Limerick
I had ordered a different bed and was originally informed that it was on back order, then i get a call to say it’s actually out of stock. SO WHY SELL IN THE FIRST ONE ON THE WEBSITE?!? then they deliver the bed and the mattress is no where to be seen! they tell the person who signed for the delivery that it was out of stock and then i find out it was never shipped from the warehouse, i have now been left for over a week with no bed because of their poor coordination and service. i also am still waiting for parts of my delivery that could’ve been sent by dpd. i am extremely disappointed and will most likely never shop for furniture again with Harvey Norman.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Joe was superb, he had an impressive knowledge of tv and sound, his gentle approach was much appreciated. A pure gent.

Reply from Harvey Norman Ireland - Limerick
The guys arrived when they said they would! Very nice Guys. Saw gate closed. Phoned me. Guessed there was a dog. Didn’t want to let him out.
John in shop was great also. Very helpful

Reply from Harvey Norman Ireland - Limerick
Great delivery service. Hard workers. Nice people

Reply from Harvey Norman Ireland - Limerick
Overall experience was good. I expected that the item would be unboxed and packaging taken away which is why I’m giving a 4 star.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
John in the home appliances of the Limerick store was a dream to deal with. Very friendly and professional.

Reply from Harvey Norman Ireland - Limerick
Great to shop with also so happy with the product

Reply from Harvey Norman Ireland - Limerick
My purchase arrived on time per text message confirmation. Two delivery guys carried item in and were very polite and friendly.

Reply from Harvey Norman Ireland - Limerick
Fantastic delivery service & excellent communication throughout

Reply from Harvey Norman Ireland - Limerick
Driver called early in the day with window of time of arrival.
Gave driver directions on where to leave the delivery as I was not at home at time of delivery.
Upon returning home found the item where I requested/ instructed it be placed safely and securely.

Reply from Harvey Norman Ireland - Limerick
Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a challenge to bring the mattress upstairs. Guys brought everything upstairs, assembled the bed in just 20 minutes.
Harvey Norman is always my first choice when shopping for furniture or electronics.

Reply from Harvey Norman Ireland - Limerick
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