I visited Harvey Norman on Friday 28 August, Limerick shop to purchase cordless ear buds. The whole transaction was an excellent experience, as Darragh made every effort to find me the exact ear buds... See more
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Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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I visited Harvey Norman on Friday 28 August, Limerick shop to purchase cordless ear buds. The whole transaction was an excellent experience, as Darragh made every effort to find me the exact ear buds... See more
Company replied
Thanks to Zaid. I wanted to buy fridge-freezer and washer-drayer. He showed me several appliances, explained them and helped me make the final decision. The appliances will be arriving on my preferred... See more
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I had a really positive experience while engaging with the staff in Harvey Norman Ballysimon Road in Limerick. My initial contact with Harvey Norman staff over the phone was friendly, informative,... See more
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I am extremely disappointed with the service I have received for my Whirlpool fridge, which was purchased from Harvey Norman. The fridge stopped working shortly after just one year of purchase.... See more
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Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
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Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent.
Variety and selection of goods as well as prices are good comparing to other Irish retailers but pales compared to any other UK or continental stores of this size.

Reply from Harvey Norman Ireland - Limerick
Alex was outstanding ..pleasant , informed engaging and an asset to the establishment all round .

Reply from Harvey Norman Ireland - Limerick
I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase.
But I must commend the young girl that served me on the day of collecting my item she was must pleasant and happy kind of person and happy to conversate with me well done to her

Reply from Harvey Norman Ireland - Limerick
We ordered AC unit before heat wave and told 3 weeks waiting time. After 3 weeks, I have visited and asked order status and they told me they don’t know when product will arrive. 3 weeks of waiting to be told they can’t deliver my purchase

Reply from Harvey Norman Ireland - Limerick
Great communication from the delivery guys, friendly and helpful..can recommend

Reply from Harvey Norman Ireland - Limerick
The delivery guys brought in the new range cooker worth €5000 on the way in they broke the arm of the grill door they strained it all not happy send cooker back p

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
The whole process was simple, the website has great description of all features on the Nintendo switch 2 .
The ordering process was very straight forward, and I recieved the console in less that 24 hrs. The next morning it arrived.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
I got my item on the day it was promised & it was delivered very early. The delivery men were excellent & very obliging.

Reply from Harvey Norman Ireland - Limerick
Great product, followed by great delivery service.

Reply from Harvey Norman Ireland - Limerick
Very helpful staff member. Their name was Shoaib and they had very good knowledge

Reply from Harvey Norman Ireland - Limerick
Their delivery service is very bad. On delivery day I got the message the item wasn't in stock which was scheduled a month ago.

Reply from Harvey Norman Ireland - Limerick
Not a bad word to say about the delivery service. I got plenty on notice for the time of delivery. The two lads were bang on. Even offered to move my old fridge out to my garage.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Delivery notified for Saturday between 8.00 and 18.00, received a phone call from Dublin after 2.00 pm on Saturday to say due to delivery crew not turning up for work delivery was being moved to following Monday.
I had spoken with Limerick branch staff member who said they had the mattress in Limerick store and I understood that delivery was being made by Limerick crew and I was up at 7.45 am on Saturday morning to move old mattress downstairs in order to expedite the delivery crew's time.

Reply from Harvey Norman Ireland - Limerick
The delivery guys were efficient and helpful they took all of the packaging.
I would use the service in the future.
Brenda

Reply from Harvey Norman Ireland - Limerick
The delivery lads were great, arrived early and took away the old mattress.

Reply from Harvey Norman Ireland - Limerick
the product is good and satisfactory

Reply from Harvey Norman Ireland - Limerick
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