Harvey Norman Ireland - Little Island Reviews 

331
TrustScore 4 out of 5

4.1

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE


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Rated 5 out of 5 stars

David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... See more

Company replied

Rated 1 out of 5 stars

I ordered a laptop on 1/9/26. On the 4th I sent an email to find out when I will receive my order. Answer I got. You will receive in 3-5 working days. I contact the branch on the 10th. My got thr... See more

Company replied

Rated 5 out of 5 stars

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Little Island

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland

  • 021 5001500

4.1

Great

TrustScore 4 out of 5

331 reviews

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4.1

All reviews

(331)

8,657 reviews in the last 12 months

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Rated 5 out of 5 stars

click & collect

First time using click & collect, great service.

October 20, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Lynn,

We're happy to hear that you found our click & collect service great! Thank you for sharing your positive first experience with us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Helpful

Harvey Norman staff are always very helpful and offer advice when ever you need it

October 7, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Good afternoon,

We appreciate you taking the time to share your experience. We're so glad to hear our staff are helpful and offer great advice when you need it.

Many thanks,
Katie.

Rated 4 out of 5 stars
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Eric,

We appreciate you taking the time to leave this review. We're delighted to hear you were happy with our efficient service.

Many thanks,
Katie.

Rated 5 out of 5 stars

Your sales assistant was most helpful…

Your sales assistant was most helpful and kind as I’m 85year old and he didn’t rash me and couldn’t be more helpful in helping me with my selection of a bed

September 17, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We're happy to hear that our sales assistant provided such helpful and kind assistance during your bed selection. We appreciate your positive feedback and are glad you enjoyed your experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Pick up service

Item was ready to be picked. I ordered it online and there were no issues

September 19, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Maura,

We're happy to hear that your online order was ready for pickup and that you had a smooth experience. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 1 out of 5 stars

I booked the service for installation…

I booked the service for installation for last Tuesday. I took a day off for the installation and then it turned out that you never actually booked in the session. When I went to Harvey Norman. I was told that it would get rebooked and that I would get a refund. It ended up getting rebooked for the next Tuesday and I never got any refund or any call about a refund after being promised I then took that Tuesday off and once again nobody showed up.

September 16, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We regret to hear about the installation issues and the inconvenience caused by the missed appointments. We appreciate you bringing this to our attention.

If you could provide more details about your experience with your order by contacting customer@support.harveynorman.ie, we can forward it to the relevant team for review and have a member of the team reach out to resolve this for you.

Kind Regards,
James

Rated 5 out of 5 stars

Excellent Service…

My first time purchasing an item from Harvey Norman on line and I was very impressed. I had my item delivered within 3 days and very impressed with Speed and Efficiency. Delighted with my purchase and I will be back again shopping with Harvey Norman.
Thanks to all.

September 3, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Margaret,

We appreciate you sharing your positive first-time online purchase experience with us. We're delighted to hear that you were impressed with the speed and efficiency of our delivery service. We look forward to welcoming you back!

Many thanks,
James

Rated 5 out of 5 stars

Customer service

I went into Harvey Norman Cork store on August 27th 2025 and was so very fortunate to meet Gordon. He was absolutely amazing. I bought a new cover and pen for my samsung tablet which had been bought in the store a few weeks previously. He went above and beyond syncing my phone to my tablet and explaining the functions so patiently and clearly. This young man is a fantastic and valuable member of your team. I will most certainly be returning for future purchases based on this experience. Very well done Gordon!

August 27, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Rated 5 out of 5 stars

Excellent service

Excellent service. They pointed out the damage before packing.

August 27, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Good morning,

We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate you mentioning our attention to detail before packing.

Many thanks,
Katie.

Rated 1 out of 5 stars

Wanted to print 13 photos from the…

Incredibly ignorant clueless staff.

Wanted to print 13 photos from the Photo Centre in Harvey Norman Little Island. Sent my receipt from the kiosk at 2:58pm.
Jonathan was working behind the desk and said that it would take over 30 minutes to print 13 photos. Seeing as it wasn’t busy I paused but accepted to wait. At 3:25pm I returned to the desk. No one was at the desk. After about 4 mins Brian comes over and I hand him my receipt and told him I’m back to collect my photos. He seemed confused and couldn’t communicate. After a few mins of silence and Brian clicking the keyboard, he said that they should print soon. Again waiting patiently at the unmanned desk, I noticed the photos weren’t printing. It was now 3:45. Brian returned to desk to deal with another customer and the photos finally print. All 13 of them. Jonathan then arrived back from his well earned lunch break and the two begin a conversation in front of me, completely ignoring me. 3:50pm I leave.
What a complete and utter disgrace. I hope Jonathan enjoyed his well earned 40 min lunch break.

August 31, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Chris,

We appreciate you bringing this to our attention. We are sorry to hear about the long wait time and lack of communication you experienced while trying to collect your photos. Please email customer@support.harveynorman.ie with the details, so we can investigate this with the relevant team.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very good experience

Very good experience, helpful people.

August 15, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Frederic,

We're glad you had a positive experience with our helpful team. Thank you for your feedback!

Kind regards,
Sean

Rated 5 out of 5 stars

android box

every fast quick and collect

August 15, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Peter,

We're glad you found our service fast and efficient. Thank you for your positive feedback; we appreciate it.

Kind regards,
Sean

Rated 5 out of 5 stars

Outstanding service and store, very clean

One of the few stores with outstanding service. Recently I also purchased a washer and the gentleman working in the department knew a lot, I mean, a lot, about washers which made our choice much easier, especially since I had already made my mind which machine to buy. Highly recommend!

January 27, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Tony,

We appreciate you taking the time to share your positive experience. We're happy to hear that the expertise of our team made your washer purchase easier. We're glad you were satisfied with our service and highly recommend us!

Kind regards,
Sean

Rated 5 out of 5 stars

Very good delivery driver and…

Very good delivery driver and electrician excellent service 👌💯

August 7, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Linda,

We appreciate you taking the time to leave this review. We are delighted to hear that you received excellent service from the delivery driver and electrician.

Many thanks,
Katie.

Rated 2 out of 5 stars

Click and Collect

Click and Collect - first time using this but to no avail as waited over 15mins and nobody came out with our purchase.
Had to go into store, met with friendly gentleman who took our order number and collected our paid purchase. We let him know we were out in car over 15mins waiting at click and Collect after availing of the so called service

August 4, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Grainne,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, your feedback is greatly appreciated and will be brought to the attention of the relevant team for review. If we can assist with anything further, please let us know.

Many thanks,
Katie.

Rated 5 out of 5 stars

Well happy

Well happy , great service

August 6, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Good afternoon,

We are so happy to learn that you are pleased with the great service you received. Thank you for sharing your positive experience with us.

Many thanks,
Katie.

Rated 4 out of 5 stars

The service and staff were just…

The service and staff were just brilliant . We got a call to inform us of the delivery time . The delivery came within that time frame. The driver/ fitter was exceptional he went above and beyond and ensured we were happy before he left. The sales staff were so efficient , gave brilliant advice and were so friendly . Excellent service .

July 23, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Orla,

We appreciate you taking the time to leave this review. We're happy to hear about the positive experience you had with our staff and delivery service. We value your feedback and hope to see you again soon!

Many thanks,
Katie.

Rated 4 out of 5 stars

David from the large appliance section…

David from the large appliance section in little island is just outstanding - he went above and beyond to help me buy my dryer and American fridge freezer. I had a fault with the dryer and he organised straight away to send me a new one. He’s just such a lovely gentleman.

July 14, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Emma,

We're happy to hear that you had such a positive experience! It's great to know that our team member was so helpful with your dryer and fridge freezer purchase, and that the replacement was arranged quickly. Thank you for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Looking for TV - Harvey Norman Little Island! 👍🏼

I shopped around for a 43” QLED tv and ended up in Harvey Norman Little Island, Cork. I was greeted with a smile by Briain Baily, whose technical product knowledge was out of this world! Without his advice, I would have gone for a more expensive tv with less quality than the one I eventually bought, following his detailed expertise and advice!

On top of that, he rang me the day after that there was a promotion on the tv and that I was eligible for cash back - something that I would not have been aware of if he didn’t make the effort to give me a call, and with no benefit to him at all and that’s what I call going above and beyond!

We have bought more products with Harvey Norman and have always been very happy with their products and services but in this case, if you are looking for a new tv, please drive up to Harvey Norman Little Island and ask for Briain - you will not find any better customer service anywhere!

July 12, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Adrian,

We're happy to hear that you had such a positive experience! It's great to know that you valued the advice you received and that it helped you make the right choice. We appreciate you taking the time to share your experience.

Kind regards,
Sean

Rated 5 out of 5 stars

I was having a problem with vouchers in…

I was having a problem with vouchers in your little island cork store and was dealing with Nicole on the cash desk she was amazing sorted the problem very polite very understanding absolutely brilliant. She is a credit to your company . Would definitely come back and spend more

July 5, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Philip,

We're happy to hear that the team member assisted you with your voucher issue! We appreciate your kind words and are so glad you had a positive experience. Thank you for the feedback and we look forward to your next visit.

Kind regards,
Sean

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