Harvey Norman Ireland - Little Island Reviews 

322
TrustScore 4 out of 5

4.1

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE


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Rated 5 out of 5 stars

Joana at apple help desk in little island was brilliant today setting up my daughters apple phone. Super patience and knowledge given during set up and we went home happy. Thanks Joana again

Company replied

Rated 5 out of 5 stars

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more

Company replied

Rated 5 out of 5 stars

After a terrible experience at another Harvey Norman store, we decided to give the company another chance, this time at the Little Island store. David O'Halloran was there to assist us, and the e... See more

Company replied

Rated 1 out of 5 stars

Spent 750 euro on a tv, warehouse staff dragged it out to car on the floor, damaged box, got home and whole tv smashed to bits, refused to collect it and replace it, had to drive back to the shop in t... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Little Island

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland

  • 021 5001500

4.1

Great

TrustScore 4 out of 5

322 reviews

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1-star

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4.1

All reviews

(322)

8,892 reviews in the last 12 months

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Rated 4 out of 5 stars

HELPFUL SALES ASSISTANTS

your sales assistants were more than helpful when choosing my new mobile phone,

August 6, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

HI Catherine,

We are so happy to hear that our sales assistants were helpful in assisting you with choosing your new mobile phone. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Outstanding Customer Service from David O'Halloran

After a terrible experience at another Harvey Norman store, we decided to give the company another chance, this time at the Little Island store.

David O'Halloran was there to assist us, and the experience couldn't have been more different. He took the time to understand exactly what we needed, asked thoughtful questions, reviewed our list of appliances, and walked us through all the available options based on our requirements. It was a masterclass in customer service, and by the end, I felt confident that I was making a well-informed decision.

David was professional, approachable, impartial, and genuinely focused on helping us find the right products rather than simply making a sale. He completely changed our perception of Harvey Norman. This level of service is something every store should strive to replicate.

August 3, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Juliano,

We are so pleased to hear that your experience with us was a positive one, especially after a previous challenging visit. It's wonderful to know that our team member provided such exceptional service, taking the time to understand your needs and guide you through your options. We truly appreciate you sharing your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

A fantastic service from Simon in the…

A fantastic service from Simon in the little island store cork for helping us pick the right sofa for us and arranging delivery for us when our sofa came in I have always dealt with Harvey Norman for all my electrical appliances and tvs I would highly recommend Harvey Norman

July 28, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Nigel,

We are so pleased to hear about your excellent experience with our team member in-store. It's wonderful that they were able to help you choose the perfect sofa and arrange the delivery. Thank you for your continued loyalty and kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Joana at apple help desk in little…

Joana at apple help desk in little island was brilliant today setting up my daughters apple phone. Super patience and knowledge given during set up and we went home happy.
Thanks Joana again

August 3, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Denis,

We're so pleased to hear about your positive experience with our team member! It's wonderful that you received such patient and knowledgeable assistance, and that you left happy.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Outstanding Service

I am a first-time, new home buyer and needed to buy all of my appliances before ever stepping foot in my kitchen. This, paired with the incredible amount of choices I was faced with upon entering the store, had me extremely overwhelmed immediately.

Colin was a master class in customer service. From the moment he spotted us (while attending to someone else), he made us aware he saw us and that he would be with us as soon as possible.

Once he was available, he came straight over and immediately began easing my nerves. He first explained the process of ordering the equipment, storing it until my house was ready, paying only a deposit on the day, and if any changes were required, how they would be accommodated.

He then began bringing me through the appliances one by one, explaining where it's worth putting your money and what can easily be updated later. What features in appliances were important and and what were just preferences. His selling skills were so good that I didn't feel I was being sold to at all. Which for me is huge; I don't like when I feel someone is just pushing a sale. He had my whole kitchen kitted out in less time than it would have taken me to decide between ceramic or induction 😂

To any first-time buyers out there feeling overwhelmed, go see Colin.

July 23, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Claire,

We are absolutely delighted to hear about your exceptional experience as a first-time home buyer navigating the overwhelming process of selecting appliances. It truly warms us to know that our team member provided such outstanding support and guidance, turning a potentially stressful situation into a positive and informative one. We pride ourselves on offering personalized service that eases concerns and helps customers make confident decisions without feeling pressured. Your detailed feedback highlights exactly what we strive for in customer interactions, and we are so pleased that we could contribute to outfitting your new kitchen with such ease. Thank you for sharing your wonderful review and for recommending us to others.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very helpful

Jonathan is as extremely helpful and guided me on the right direction.

July 30, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Eimear,

We are so pleased to hear that our team member was extremely helpful and guided you in the right direction. We appreciate you sharing your positive experience with us!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Alex and Ian did an excellent install…

Alex and Ian did an excellent install job- fast, and efficient, and thorough.

July 29, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Claire,

We are so happy to hear that the installation job was excellent, fast, efficient, and thorough. We truly appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Exceptional service - Colin Madden @HN Little Island

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island.

We had an absolutely fantastic experience purchasing our appliances with him. Colin was extremely knowledgeable, professional, friendly and genuinely went above and beyond to help us make the right decisions for our home.

We couldn’t recommend him enough. Thank you, Colin!

July 18, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Julia,

We're delighted to hear about your excellent experience with our team member during your kitchen appliance purchase. It's wonderful that their knowledge and professionalism made such a positive impact. Thank you for your kind recommendation!

Many thanks,
Katie.

Rated 5 out of 5 stars

Our trip to harvey normans was very…

Our trip to harvey normans was very satisfactory. Very helpful staff and made it very easy to get what we needed

July 14, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Lorraine,

We are so pleased to hear that your visit was very satisfactory and that our staff made it easy for you to find what you needed. Thank you for your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

I did click and collect

I did click and collect, the girls were very good in little island. I also had a question about an other item in the shop they directed me to a guy who would know about the item. He was also very good and answered my questions about the item.

July 16, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We're delighted to hear about your positive click-and-collect experience and that our team in Little Island was so helpful. It's wonderful that your questions were answered thoroughly.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very past and the staff is very nice…

Very past and the staff is very nice and accommodating

July 10, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We appreciate your feedback. We are so glad you found our staff very nice and accommodating during your visit!

Kind Regards,
Victoria

Rated 5 out of 5 stars

I needed a small drone for work quickly…

I needed a small drone for work quickly as the event was the next day. I was able to pick up the drone same day in Little Island with no issue.

July 9, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Megan,

We're so glad we could assist with your urgent drone needs! It's wonderful to hear that our same-day pickup service in Little Island was seamless for you. Thank you for sharing your positive experience!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent team for and excellent service

Very helpful team for a click and collect product.

Even though it took longer than I expect for the product to arrive at the store, the service was great.

Quick and properly handed.

July 7, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Miguel,

We're so pleased to hear that our team provided such helpful service for your click and collect order. We appreciate your understanding regarding the delivery time and are glad the handover was quick and proper.

Kind Regards,
Conor

Rated 1 out of 5 stars

Do not shop here

Spent 750 euro on a tv, warehouse staff dragged it out to car on the floor, damaged box, got home and whole tv smashed to bits, refused to collect it and replace it, had to drive back to the shop in the summers heat and get it replaced. Was met at the warehouse by 6 men all telling me its not their fault. Asked for a manager and was told there is no managers in little island store that they are in dublin. No compensation or apology. Disgracefull

July 7, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Daniel,

We are truly sorry to hear about the incredibly frustrating experience you had with your recent purchase and the subsequent issues. We understand how upsetting it must have been to receive a damaged item and then face difficulties in resolving the situation. We appreciate you bringing this to our attention so we can review what happened. If we can assist you further, please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Purchased online and received the email…

Purchased online and received the email to collect within the hour. Staff at the little island branch are always super helpful.

July 4, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Aisling ,

We're so pleased to hear that your online purchase was ready for collection so quickly and that our team at the Little Island branch was helpful. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dealt with Dave when buying an iPad

Dealt with Dave when buying an iPad. He was extremely informative, polite and patient. Such a gent and a pleasure to deal with. He deserves to be told how good he is at his job! Will return to buy from him again

July 4, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Michael,

We're so happy to hear about your positive experience with our team member! It's wonderful that they were informative, polite, and patient during your purchase. We truly appreciate your kind feedback.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Poor product but helpful staff

The product was faulty. Difficult to setup and poor quality. The staff were very helpful re the return.

June 25, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Gill,

We are sorry our product did not meet your expectations regarding quality and setup. We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ordered a TV on click and collect and…

Ordered a TV on click and collect and was ready within hours so very happy with that .

June 29, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi John O Brien,

We're so happy to hear that your TV was ready for collection within hours of your click and collect order. We appreciate your positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ironing

Got great results for exchange of ironing board . Great staff in Harvey Norman Little Island.

June 25, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Eileen,

We appreciate you sharing your positive feedback. We're so happy to hear that you had a great experience with the exchange and found our staff excellent.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Worst experience and service

Bought a bedframe and mattress on 18/4 and it was said it would be delivered by the end of june. Over 2 months without any notification or update, so I called them on 30/6 since hadnt’t received any update whatsoever and they said it would be delivered until the end of first week of july. Then, I called the delivery guy and he said he would deliver on 2/7, everything was okay until I received a call from the courier again saying that they could deliver only the mattress and an alternative bedframe until they delivered the bedframe we actually bought in two weeks time. I said NO. I want them to deliver everything together. Extremely disappointed in the service and delivery service, the lack of communication is just absurd. Never buying again with harvey norman. I just want my bed and now I have to wait two more weeks.

July 1, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Jason,

We are truly sorry to hear about the significant delays and lack of communication regarding your bedframe and mattress delivery. We understand your frustration with having to wait so long and the inconvenience of the proposed partial delivery. We are reviewing our delivery and communication processes to prevent similar experiences.

Kind Regards,
Kevin

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