Harvey Norman Ireland - Little Island Reviews 

329
TrustScore 4 out of 5

4.1

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE


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See what reviewers are saying

Rated 5 out of 5 stars

David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more

Company replied

Rated 1 out of 5 stars

I went to return an item and went to the till… I waiting for 20mins for someone else to come serve and because there was no queuing system people jumped the queue and the cashier didn’t try to help. W... See more

Company replied

Rated 5 out of 5 stars

Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... See more

Company replied

Rated 5 out of 5 stars

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Little Island

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland

  • 021 5001500

4.1

Great

TrustScore 4 out of 5

329 reviews

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1-star

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4.1

All reviews

(329)

8,610 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not shop here

Spent 750 euro on a tv, warehouse staff dragged it out to car on the floor, damaged box, got home and whole tv smashed to bits, refused to collect it and replace it, had to drive back to the shop in the summers heat and get it replaced. Was met at the warehouse by 6 men all telling me its not their fault. Asked for a manager and was told there is no managers in little island store that they are in dublin. No compensation or apology. Disgracefull

July 7, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Daniel,

We are truly sorry to hear about the incredibly frustrating experience you had with your recent purchase and the subsequent issues. We understand how upsetting it must have been to receive a damaged item and then face difficulties in resolving the situation. We appreciate you bringing this to our attention so we can review what happened. If we can assist you further, please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Purchased online and received the email…

Purchased online and received the email to collect within the hour. Staff at the little island branch are always super helpful.

July 4, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Aisling ,

We're so pleased to hear that your online purchase was ready for collection so quickly and that our team at the Little Island branch was helpful. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dealt with Dave when buying an iPad

Dealt with Dave when buying an iPad. He was extremely informative, polite and patient. Such a gent and a pleasure to deal with. He deserves to be told how good he is at his job! Will return to buy from him again

July 4, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Michael,

We're so happy to hear about your positive experience with our team member! It's wonderful that they were informative, polite, and patient during your purchase. We truly appreciate your kind feedback.

Kind Regards,
Kevin

Rated 2 out of 5 stars

Poor product but helpful staff

The product was faulty. Difficult to setup and poor quality. The staff were very helpful re the return.

June 25, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Gill,

We are sorry our product did not meet your expectations regarding quality and setup. We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ordered a TV on click and collect and…

Ordered a TV on click and collect and was ready within hours so very happy with that .

June 29, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi John O Brien,

We're so happy to hear that your TV was ready for collection within hours of your click and collect order. We appreciate your positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ironing

Got great results for exchange of ironing board . Great staff in Harvey Norman Little Island.

June 25, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Eileen,

We appreciate you sharing your positive feedback. We're so happy to hear that you had a great experience with the exchange and found our staff excellent.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Worst experience and service

Bought a bedframe and mattress on 18/4 and it was said it would be delivered by the end of june. Over 2 months without any notification or update, so I called them on 30/6 since hadnt’t received any update whatsoever and they said it would be delivered until the end of first week of july. Then, I called the delivery guy and he said he would deliver on 2/7, everything was okay until I received a call from the courier again saying that they could deliver only the mattress and an alternative bedframe until they delivered the bedframe we actually bought in two weeks time. I said NO. I want them to deliver everything together. Extremely disappointed in the service and delivery service, the lack of communication is just absurd. Never buying again with harvey norman. I just want my bed and now I have to wait two more weeks.

July 1, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Jason,

We are truly sorry to hear about the significant delays and lack of communication regarding your bedframe and mattress delivery. We understand your frustration with having to wait so long and the inconvenience of the proposed partial delivery. We are reviewing our delivery and communication processes to prevent similar experiences.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Outstanding servicr

The delivery people were very helpful , pleasant and punctual. They explained how to use the machine well. I should have got this machine delivered but unfortunately on the day of delivery I had fallen on the bedroom floor and couldn't get up. .I was taken to hospital & rang the company from hospital. The person who took my call couldn't have been nicer and said there was no hurry. I am only back in my house now. I would certainly recommend Harvey Norman.

June 30, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Little Island

Hi Mary,

We are so sorry to hear about your fall and hope you are recovering well. We're glad our team could be understanding and helpful during such a difficult time. We appreciate you sharing your positive experience with our delivery team and customer service.

Kind Regards,
Kevin

Rated 3 out of 5 stars

I ordered and paid for 3 label printer…

I ordered and paid for 3 label printer cartridges using Click and Collect. When I went to pick them up there was only one in the bag. When they went back to get the other 2 they gave me a wrong colour. So it took 3 attempts to get a simple order right.

June 25, 2026
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Reply from Harvey Norman Ireland - Little Island

Hi Rob,

We sincerely apologize for the multiple issues you encountered with your recent Click and Collect order. We understand your frustration with the incorrect items and the time it took to resolve. We are reviewing our process to prevent this from happening again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery was on time and it was easy to…

Delivery was on time and it was easy to purchase it. I love the product 👌🏼.

June 11, 2026
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Reply from Harvey Norman Ireland - Little Island

Hi Agnes,

We're so glad your purchase was easy and delivery was on time. We hope you love your product!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very helpful and informative easy to…

Very helpful and informative easy to deal with

June 11, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Natalie,

We're so glad you found us helpful and easy to deal with. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great staff

Great staff experience and no delay in transactions. Thank you Shon and Paul for your help.

June 10, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Billy Kelleher,

We are so happy to hear you had a great staff experience and no transaction delays. We appreciate your kind words.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service as always from Harvey…Anne at Little Island

Great service as always from Harvey Norman and special thank you to Ann Murphy as that’s the 4 th item I have bought from her this year ! Ann is just fabulous with finding the exact item one needs for the kitchen ! Make sure you speaker with her before buying anything

June 13, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Anne,

We're so pleased to hear about your consistently great experiences with us. It's wonderful that our team member has been so helpful in finding the perfect kitchen items for you. Thank you for your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

We bought a tv & a gas hob for our new…

We bought a tv & a gas hob for our new purchased house staff was very friendly and helpful with the model numbers and with the product code and everything they showed us each and every items available which were falling into our budget. We were at the harvey normans little island, co-cork

June 12, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Rahul,

We appreciate you sharing your positive experience with us. We are so glad our team was friendly and helpful in assisting you with your TV and gas hob purchase, ensuring you found items within your budget.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great Customer Service & Product Knowledge

I love shopping here, the staff are very friendly and know a lot about the products they are selling.

June 6, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Colin,

We are so happy you love shopping with us! We appreciate your kind words about our friendly and knowledgeable staff. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very knowledgeable and helpful staff

I bought a cooker from Harvey Norman Little Island. I found the staff, particularly Ann Murphy, who I was dealing with, most helpful and professional. She kept me updated throughout the process and couldn’t have done any more to help me

June 11, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Jo,

We're delighted to hear about your positive experience at our Little Island store. It's wonderful that our team was helpful and professional, keeping you updated throughout. Thank you for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service

Hassle free collection

June 3, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Avril,

Thank you for this review. We are delighted to hear that you are happy with our service.

Kind Regards,
Kevin

Rated 1 out of 5 stars

My receipt was emailed to another…

My receipt was emailed to another person. I sent an email to get this rectified and have heard nothing back since. The info on the delivery docket sticker did not match my details on the purchase order form. Overall not happy with this information breach

May 18, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Pat,

We are very sorry to hear about the issues with your receipt and delivery information. We understand your frustration and are actively investigating this information breach. We appreciate you bringing this to our attention.

Kind Regards,
James

Rated 4 out of 5 stars

Easy to order product on click and…

Easy to order product on click and collect. Disappointed that a new product wasn't available but agreed to take the display product instead. Mark was geat to deal with while we collected our item. Received an advance call to advise us that the product ordered wasn't available and alternative options were explained.

May 16, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi John,

We appreciate your positive feedback regarding the click and collect process. We regret the initial product wasn't available, but we are glad we could offer a suitable alternative. We're happy to hear our team provided excellent service.

Kind Regards,
Kevin

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