David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more
Company replied
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more
Company replied
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... See more
Company replied
I went to return an item and went to the till… I waiting for 20mins for someone else to come serve and because there was no queuing system people jumped the queue and the cashier didn’t try to help. W... See more
Company replied
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more
Company replied
Written by the company

Written by the company

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order product on click and collect. Disappointed that a new product wasn't available but agreed to take the display product instead. Mark was geat to deal with while we collected our item. Received an advance call to advise us that the product ordered wasn't available and alternative options were explained.

Reply from Harvey Norman Ireland - Little Island
Really good service from purchase (Thanks Colin) to the delivery team. Seamless, good communication from start to finish.

Reply from Harvey Norman Ireland - Little Island
Bought an oven and a warming drawer off Colin. Great salesperson, super helpful and good knowledge of the options in store. Definitely would go back to him if I need anything else.

Reply from Harvey Norman Ireland - Little Island

Reply from Harvey Norman Ireland - Little Island
A very efficient service. Very friendly man. No complaints.

Reply from Harvey Norman Ireland - Little Island
Long wait time for delivery. No update despite several promises of a call-back.

Reply from Harvey Norman Ireland - Little Island
friendly and efficient staff order ready next day. I live close to store. No problems with click and collect. have been dealing with this store since it opened. Never had a problem.

Reply from Harvey Norman Ireland - Little Island
Ordered online easy process chose click and collect because it was expensive item received email when it was ready for collection you can tell them your on your way and they will have order ready there is an option to have brought to your car I went into store click and collect desk not easy to find but found it in the end

Reply from Harvey Norman Ireland - Little Island
Speed of online transaction. Ease of collection at Little Island Warehouse.

Reply from Harvey Norman Ireland - Little Island
I had a very disappointing experience with Harvey Norman. I placed an order for a micro SD card and was informed that it had been delivered to my chosen store for collection. Based on that confirmation, I took the time to travel to the store, only to be told upon arrival that there had been a mistake and my order was not actually available.
Instead of resolving the issue properly, I was simply offered a refund or a replacement. While those options might sound reasonable, they don’t make up for the inconvenience and wasted time I experienced making the trip.
This situation could have easily been avoided with better communication and order management. Overall, I’m very dissatisfied with the service and would expect much better reliability from a retailer of this size.

Reply from Harvey Norman Ireland - Little Island

Reply from Harvey Norman Ireland - Little Island
Excellent customer service by Rony Indian guy really helpfull

Reply from Harvey Norman Ireland - Little Island
I ordered online for store pick up. A team member reached out and kept constant Communication. My item was available for pickup earlier than expected

Reply from Harvey Norman Ireland - Little Island

Reply from Harvey Norman Ireland - Little Island
Only problem was that I went to the collection parking spot, sent text on App that I was there. Nothing happened for 20 minutes so I went into the store. Met an assistant who was very helpful and sorted me out in a couple of minutes.

Reply from Harvey Norman Ireland - Little Island
Ella & Shane were very helpful when purchasing tplink . Shane knowledge helped me buy the right equiptment

Reply from Harvey Norman Ireland - Little Island
Ordered three items with one out of stock. Got an email directly from the store asking if I wanted it ordered in and how it was expected. Got all items within 3 working days. Good and efficient communication

Reply from Harvey Norman Ireland - Little Island

Reply from Harvey Norman Ireland - Little Island
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.