David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more
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Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE
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David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more
Company replied
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... See more
Company replied
I went to return an item and went to the till… I waiting for 20mins for someone else to come serve and because there was no queuing system people jumped the queue and the cashier didn’t try to help. W... See more
Company replied
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more
Company replied
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Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland
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To whom it may concern,
Purchased a mattress from HN Little Island store and paid the delivery and associated collection of old mattress and disposal fee. No issue with this at all, in fact staff were helpful knowledgeable and easy to deal with. Told us delivery company would contact to arrange delivery which they did.
The lads arrived on a wet morning and asked where to put the mattress. We have a white carpet in the bedroom, so asked them to cover their work boots, or remove them, understandably they said H&S prevented them from removing them and wasn't up to them to cover the boots. They watched me drag the old mattress off the bed (downstairs bedroom), into the hall no mean feat, and then took it to the van and dropped the new one in the hall.
For something simple -foot covers to ruin the last mile experience is surely a regrettable neglect of attention to detail not by the drivers but by those employing their services. How could a large multinational ignore such basic customer requirements. I would advise others to think carefully before paying for a delivery that will leave them with a poor experience, I will be shopping elsewhere in future as this basic oversight is worrying and frustrating.

Reply from Harvey Norman Ireland - Little Island
The lady I dealt with.. Ann Murphy , her knowledge on the products we bought was outstanding .
She answered every question we asked and was so professional

Reply from Harvey Norman Ireland - Little Island
Very nice people working there always , very helpful! I never have a problem with anything there is always someone out there to help

Reply from Harvey Norman Ireland - Little Island
When I walked into collect my dehumidifier, I was greeted and helped right away. The girl who got it for me carried it like it was 2lbs. So strong and very kindly walked it to my car. Really great service.

Reply from Harvey Norman Ireland - Little Island
Donal was very helpful and attentive. The packaging was very good, which cannot be underestimated for fragile items. Not all companies do it that well. Good value for money.

Reply from Harvey Norman Ireland - Little Island
Shon, working in little island, was a very knowledgeable and friendly assistant this morning.

Reply from Harvey Norman Ireland - Little Island
I purcase a DJI Mini 5 pro online to collect in the shop. It is my first drone and I received a good information about the drone regulation in Ireland.
I am would say the seler is very commited with thers curtomers.

Reply from Harvey Norman Ireland - Little Island
Very helpful and responsive staff in Little Island, Cork

Reply from Harvey Norman Ireland - Little Island
When purchasing my appliance the sales person took all their time to explain the technical sides of the product which was helpful. Answered all of my questions ans very friendly. The delivery was swift and accommodating. They installed the appliance, helped with questions and cleaned after themselves. I have never have had a negative experience with any aspect with dealing with Harvey Norman shop or staff and their products is A quality. Thanks for keeping up the standards. You got my vote. :)

Reply from Harvey Norman Ireland - Little Island
Gréât experience. I ordered online which was very easy to navigate and my order arrived quickly. Good quality. Thank you

Reply from Harvey Norman Ireland - Little Island

Reply from Harvey Norman Ireland - Little Island

Reply from Harvey Norman Ireland - Little Island
Jordan O'Callahan Harvey Norman Little Island Cork was incredible helpful when I was purchasing a TV and wall bracket and even gave me a great deal on both. He brought me straight up to the till, made the whole process quick and easy, and then carried everything out to my car for me.
The service was excellent and genuinely made my day. I would highly recommend Harvey Norman. I've never been disappointed with anything I've bought here and the customer service is always top Class!

Reply from Harvey Norman Ireland - Little Island
5 weeks waiting for delivery. Box seal was broken when arrived. Did i get a display item???. I paid for a new one. Never shopping online with Harvey Norman again

Reply from Harvey Norman Ireland - Little Island

Reply from Harvey Norman Ireland - Little Island
Very happy with the items .your delivery service top class gives day and time spot on

Reply from Harvey Norman Ireland - Little Island
Hello,every time a pleasure shopping at Harvey Norman in Little island Cork

Reply from Harvey Norman Ireland - Little Island
The sales assistant was very nice and very helpful. The lady at the delivery desk was lovely but the two people working at the delivery dock were rude

Reply from Harvey Norman Ireland - Little Island
The delivery men were very nice and helpful.
I would definitely recommend ordering online rather than in store as we had been in store and we’re told we’d have to wait 6 to 8 weeks for our bed and ordering it online it was here within a week

Reply from Harvey Norman Ireland - Little Island
The opening hours for this pick up warehouse are not as per the website , 6pm on the website and closed at 4.30 posted on the door , wasted trip in the rain before I collected the item on the following day from friendly staff ,

Reply from Harvey Norman Ireland - Little Island
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