Harvey Norman Ireland - Little Island Reviews 

331
TrustScore 4 out of 5

4.1

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE


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Rated 5 out of 5 stars

David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... See more

Company replied

Rated 1 out of 5 stars

I ordered a laptop on 1/9/26. On the 4th I sent an email to find out when I will receive my order. Answer I got. You will receive in 3-5 working days. I contact the branch on the 10th. My got thr... See more

Company replied

Rated 5 out of 5 stars

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Little Island

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland

  • 021 5001500

4.1

Great

TrustScore 4 out of 5

331 reviews

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4.1

All reviews

(331)

8,644 reviews in the last 12 months

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Rated 1 out of 5 stars

The opening hours

The opening hours for this pick up warehouse are not as per the website , 6pm on the website and closed at 4.30 posted on the door , wasted trip in the rain before I collected the item on the following day from friendly staff ,

January 28, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Kevin,

We regret the incorrect hours posted caused you to waste a trip in the rain. We'll review our website and posted hours to ensure accuracy and appreciate you highlighting this issue.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman Little Island

Gary in Harvey Norman, Little Island sorted my query; I received the Moran swivel chair promptly. Many thanks.

January 27, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We're happy to hear that your query was sorted and that you received your Moran swivel chair promptly. Many thanks for your positive feedback; we appreciate it greatly.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Bought a bed frame from Harvey Norman…

Bought a bed frame from Harvey Norman recently. For the high price we pay, we expect all the screws and holes to atleast align properly while assembly. The headboard wasnt aligning properly with the base and I had to fix it flush with the wall so that it doesn't fall off!!

January 20, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Vick,
Hi
We appreciate your feedback and are sorry the bed frame assembly was difficult. We aim for quality, and it's disappointing the headboard didn't align correctly. We'll review this issue If we can assist you further please email our customer support team the details as they will be able to look into this further customer@support.harveynorman.ie


Kind Regards,
Kevin

Rated 5 out of 5 stars

iPad 11 pro review.

iPad 11 pro review.

18th January 2026.
I went to the little island store in Cork to purchase a new iPad 11 pro. Patrick was so so helpful and extremely friendly. As I only had an idea on what I wanted but wasn’t sure of screen size and spec wise. Would totally recommend Patrick and all the staff in the little island store. Even had an after purchase query and the staff member I was dealing with on the phone explained everything so clearly. Would totally recommend going to the store.

January 18, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Kenneth ,

We're happy to hear that you had such a positive experience purchasing your new iPad. We appreciate your kind words regarding the helpfulness of our staff in assisting you with your purchase and after-sales query. Thank you for recommending our store!

Kind Regards,
Kevin

Rated 2 out of 5 stars

Delivery arranged for Wednesday 21st

Delivery arranged for Wednesday 21st. -never arrived, no reason given.

January 21, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Michael,

We regret that your delivery didn't arrive as scheduled. We will investigate this issue to prevent future occurrences. If we can assist you further please contact our customer support team at customer@support.harveynorman.ie Thanks for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very Efficient service.

Very Efficient service.

Goods received as order and working as is required.

January 14, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Breda,

We appreciate you sharing your feedback. We are so happy to hear you found the service very efficient and the goods received are working as required!

Kind Regards,
Kevin

Rated 2 out of 5 stars

Click and collect, drop to car.

Waited 20 minutes outside for my purchase to be dropped out to me. Never came, went into shop, spoke to 3 staff members inside door, said nothing to do with them, go to til, girl at till said to go Electrical, where eventually got my purchase.

January 17, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi John,

We appreciate your feedback and apologize for the delay and confusion you experienced with your order. We'll review our procedures to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I got great one to one help and advice…

I got great one to one help and advice in Store from James at your little Island store in cork earlier in the year when I bought my pc he told me what I needed to order -to get more storage space - I purchased exactly what he recommended and I am very pleased with my purchase

January 13, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Kay,

We're happy to hear that you had a positive experience in our Cork store and received helpful advice. We appreciate you sharing your satisfaction with the storage upgrade. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dishwasher broke down

Dishwasher broke down. Bought a new one from Colin who sorted delivery and installation for me. Sound bloke.
Next day dishwasher randomly started working again. I was worried I wouldn't be able to get a refund for the purchase but absolutely zero hassle, called in and sorted in 5 mins.
This is why I'll be back. Common sense approach.

January 19, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Adrian,

We're happy to hear that the return process was hassle-free! It's great to know the situation was resolved quickly and efficiently. Thanks for your positive feedback; we appreciate your business and look forward to seeing you again.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Julita,

We are so happy to of your experience with our service! Thank you for sharing this positive feedback with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Company have great quality at really…

Company have great quality at really good price and amazing staff.

The chairs are fantastic quality and the colour is so eye catching.

January 12, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Karen,

We're happy to hear that you enjoyed our fantastic chairs and amazing staff! Thank you for your positive feedback about the great quality and price.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good helpful staff

January 7, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Frank,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Product search on website very easy

Product search on website very easy. Ordered click and collect. All was smooth and easy and very well managed.

January 7, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Ultan,

We're happy to hear that you found our website easy to use and that your click and collect order was well-managed. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 3 out of 5 stars

Slow service

Product was fine but it took nearly 3 hours for it to be available for collection.

January 6, 2026
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Michael,

We appreciate your feedback. We are sorry the pickup took longer than expected. We will review our processes to improve the experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Outstanding Service from Ronan Brown at Harvey Norman Little Island

I bought several appliances from Ronan Brown at Harvey Norman Little Island, and his working attitude and warmth made me feel very welcome from the start. He was extremely patient with all my questions and even helped me sort out an order issue when I decided to exchange one of the appliances for a different model.

What impressed me most was his explanation of how to use the robot mop I purchased — he was incredibly patient and thorough. He also waited for me at the collection gate and helped me load all the appliances into my car.

I really appreciate his help and excellent service.

December 20, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Pengcheng,

We're happy to hear that you felt so welcome and well-supported during your appliance purchases. We appreciate you mentioning the patience and thorough assistance you received, especially with the robot mop and the help with loading your car. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 1 out of 5 stars

Staff ignored my address and now ignoring my emails

I am extremely disappointed with the service from Harvey Norman, specifically the Little Island branch. I ordered an Honor x6B (ex-display) and the staff member who dispatched it completely ignored the delivery address clearly listed on my account. They instead used an incorrect address generated from an Eircode search.
​I have sent multiple emails this morning to correct this, and I am being completely ignored. I am currently battling terminal illness and I do not have the time or energy to chase a company to fix a mistake that they caused by failing to read my account details.
Update:
It took me to resolve the issue despite over 6 emails that went unanswered to Harvey Normans customer care and a few unanswered phone calls to Harvey Normans in Little Island.
In future please just tell the staff to take note of the customer's actual address on the Harvey Normans account and not the incorrect address which Eircode.ie gives for my local area.
Thanks

January 5, 2026
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Amelia,

Thank you so much for taking the time to leave this review. We are extremely sorry for the inconvenience caused on your recent online order. We are currently investigating this internally to bring this matter to a resolve, and our teams will contact you directly on this.

Many thanks,
Katie.

Rated 1 out of 5 stars

I feel cheated

Hello,
I'm wondering how long I have to wait for the product?
I went to the store and the product was out of stock, so your employee advised me to buy online and it would arrive very quickly. It was a birthday present so I did it. I did so and received an email saying the product was 11 days late.
I went to the store to explain this and received an email two days later saying the product was available for collection in CORK - Little Island.
I went to the store and it turned out the product was in Limerick?
Is this some kind of joke or something?
WHEN WILL I GET THE ITEM I PAID FOR?

December 27, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Szymon,

Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Emma The manager is absolutely so…

Emma The manager is absolutely so friendly, understanding of our needs , went through every detail. Extremely helpful

December 27, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Joy,

We're happy to hear that the manager was so friendly and helpful! We appreciate you taking the time to share your positive experience with us.

Many thanks,
Katie.

Rated 4 out of 5 stars

Very efficient service

Very efficient service, quick delivery. Highly recommended

December 30, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Patrick,

We appreciate you sharing your positive experience with us. We are so glad that you were happy with our efficient service and quick delivery!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Staff professionalism

Staff professionalism, ready to answer me when I needed support with my order

December 29, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Abrahao,

We're happy to hear that our staff was professional and readily available to support you with your order. Thank you for your positive feedback!

Kind Regards,
James

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