Harvey Norman Ireland - Little Island Reviews 

331
TrustScore 4 out of 5

4.1

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE


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Rated 5 out of 5 stars

David was fantastic. So knowledgeable and helpful. We bought our new tumble dryer from him. He was able to answer all our questions and helped us find the perfect dryer for our needs. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... See more

Company replied

Rated 1 out of 5 stars

I ordered a laptop on 1/9/26. On the 4th I sent an email to find out when I will receive my order. Answer I got. You will receive in 3-5 working days. I contact the branch on the 10th. My got thr... See more

Company replied

Rated 5 out of 5 stars

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Little Island

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Ireland

  • 021 5001500

4.1

Great

TrustScore 4 out of 5

331 reviews

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1-star

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4.1

All reviews

(331)

8,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Dishwasher

The delivery drivers were brilliant so nice and the install was perfect - great experience

December 28, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Ciara,

We appreciate you sharing your feedback. We're so happy to hear that our delivery drivers were brilliant and the installation was perfect!

Kind Regards,
James

Rated 5 out of 5 stars
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Ciara,

We appreciate you taking the time to leave this review; we are delighted you had a positive experience with our fast delivery service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very good service.

I was rang at 8.30am to let me know what time they would be with me. Very good as i had loads to do that day so i could carry on with my day. They also came when they said they would and had job done in 15 minutes. Delighted with the whole service.

December 19, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We're happy to hear that you were informed of the arrival time and that the service was completed quickly, allowing you to continue with your day. We appreciate your positive feedback and are delighted you were pleased with the overall service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good click and collect service

Good click and collect service

December 26, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Roger,

We're glad you found our click and collect service good. Thank you for your positive feedback; we appreciate it a lot.

Many thanks,
Katie.

Rated 5 out of 5 stars

Smooth click and collect experience

Was looking for a particular present for someone for Christmas. Harvey Norman had the item that I wanted at a competitive price. I did a click and collect order, received notifications when the items were ready and had a smooth, no-hassle collection experience.

December 22, 2025
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Reply from Harvey Norman Ireland - Little Island

Hi Pandabat,

We're happy to hear that you found the perfect Christmas present at a great price! We're glad your click and collect order and pickup went smoothly. Thank you for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Went online.....no queuing,no waiting…

Went online.....no queuing,no waiting just picked out what I wanted and it was delivered two days later 😀👍🏾

December 19, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi John,

We're happy to hear that you had such a convenient online experience! It's great to know you found what you wanted and received it quickly. Thanks for your feedback.

Many thanks,
Katie.

Rated 1 out of 5 stars

Careless behaviour of the Harvey Norman

I have bought a Sony Bravia System 6 Sound bar on 27 November 2025 and till date i.e 23 December 2025 i have not got delivered of the product they are keep repeating we have not received the product from the sony.

November 27, 2025
Unprompted review
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Sumit,

We regret that you have not received your Sony Bravia System 6 Sound bar. Please email our customer support team the details as they will be able to look into this with the relevant team. customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 4 out of 5 stars

Quick and easy click and collect

Quick and easy click and collect, despite the Christmas madness.

December 20, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We're happy to hear that you found our click and collect quick and easy, even during the busy Christmas period. Thanks for your feedback.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Delivery was a disaster

Delivery was a disaster. Could not contact DPD. No one to speak to - still waiting on my delivery even though it went out for delivery Tuesday. These companies NEED TO HAVE A CUSTOMER SERVICE PERSON AT THE END OF A TELEPHONE LINE. Not a bot or an email service.
Disaster.....in my opinion! I wish I had driven to collect now!!
Also Kinsale Rd was no better as put a deposit on 2 items i was told would be in stock in a few days - waited 19 days & still nothing in stock.....bought my toaster in Soundstore instead - exact same one & ordered my m.wave from little island.....still waiting after 9 days.

December 15, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Carmel,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Kind Regards,
James

Rated 3 out of 5 stars

Items as described so all good there

Items as described so all good there. Downside was waiting 10 days with no reason given for delay. I also rang shop at little island for an update, first time i was left holding 15 mins while he checked but never came back. When I rang back he was gone to lunch. I left a message for him to return my call but this never happened.

December 9, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Brendan,

We appreciate you letting us know your order arrived as expected. We are sorry about the delay and the trouble reaching our shop. We'll review our communication to improve our service. Thanks for your feedback.

Many thanks,
Katie.

Rated 1 out of 5 stars

My superking duvet set arrived on tine…

My superking duvet set arrived on tine but when I opened it yesterday there was a big hole in the bottom corner . I was so disappointed. I will have to return the item

December 9, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Aisling,

Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 4 out of 5 stars

I received a broken coffee machine and…

I received a broken coffee machine and when I called up they quickly got the replacement done.

December 3, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Sunil,

We appreciate your feedback and are glad we could resolve the issue with your coffee machine promptly by providing a replacement. Thank you!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Their customer support its…

Their customer support its terrible.Told me something on the phone ,drove there an hour and a half just to be informed its not possible

March 28, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Danny,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 1 out of 5 stars

Brutal to deal with, be

Brutal to deal with, online order placed with 2 products in store(little Island) 28/11/25 only to receive an email to say its delayed by 15 days and no further options offered, still unsure if Tablet will arrive for Christmas.
No response to emails
An update to the saga … they now emailed 13/1/25 and the end of the business day stating no product availability til after Christmas.

November 28, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Allen,

Thank you for taking the time to leave this review. We are very sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into with our teams.

Many thanks,
Katie.

Rated 5 out of 5 stars

Superb quality product & Top service

Great price on natural Oak chairs. Purchased at 4 pm on Friday and deliverd at 12 noon the following Tuesday. This despite a very busy Black Friday sales period. The experience will bring me back for sure. Great communications from all the team at Harvey Norman - Highly recommended.

December 1, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Tom,

We're happy to hear that you received your natural Oak chairs so quickly, especially during the busy Black Friday period. We appreciate your positive feedback regarding our team's communication and your overall experience. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

It was very easy to use the click and…

It was very easy to use the click and collect and once I called in store to collect my purchase the store assistant had it with me in less than a minute even with the store being very busy

December 2, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi there,

We're happy to hear that our click and collect service was easy to use. We're glad the store assistant was so quick in providing your purchase, even during a busy period. Thanks for your positive feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Quick and painless

Quick and painless, thanks

December 3, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Brian,

We are so glad that your experience was quick and painless. Thank you for your positive feedback; we appreciate it very much.

Many thanks,
Katie.

Rated 2 out of 5 stars

Was left waiting 20-30 mins for mt…

Was left waiting 20-30 mins for mt click and order, was really fustraying as i was on my lunch break

December 3, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Thomas,

We regret that your order took longer than expected and impacted your lunch break. We'll review this to improve our service. Thanks for your feedback.

Many thanks,
Katie.

Rated 1 out of 5 stars

I ordered two nextbase dash cams and…

I ordered two nextbase dash cams and only one came, when I rang about getting the second they said it was their fault and would send another one, it has been a week no sign of second dash cam or any email which they stated they would, can’t even talk to an Irish person on the phone I wish I could give one star

December 2, 2025
Harvey Norman Ireland - Little Island logo

Reply from Harvey Norman Ireland - Little Island

Hi Sean,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear that you are missing an item on your order - your feedback has been forwarded to the relevant team and we have requested for someone to contact you directly to resolve this as swiftly as possible.

Many thanks,
Katie.

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